PYMNTS

SEPTEMBER 30, 2020

These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Many consumers are shying away from physical stores, however, leaving these high-end merchants scrambling to develop strong online presences. Around The Buy Now, Pay Later World.

Payments 279

Payments Millennials Retail Trends 279

Perficient

FEBRUARY 9, 2021

This idea underscores the natural forces at work as brands battle to keep pace with customer expectations and stay relevant. Millennials — digital natives with arguably the greatest generational spending power — “have the lowest opinion of most industries’ digital services,” according to the same report.

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. The items are sold in small quantities to catch the interest of Generation Z and millennial consumers who aren’t interested in buying in bulk.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

NOVEMBER 19, 2020

The expansion will now cover retail brands including H&M , O.N.S. Forty-six percent prefer shopping online. In addition, 30 percent of shoppers, including 39 percent of Generation Z and millennials surveyed, would find a BNPL installment pay option a boost this year, according to the report. billion value in 2019.

US 186

US Millennials Branding Retail 186

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. Ace Hardware on the Importance of Seamless Omnichannel.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. Millennials heavily favor legalization at 77 percent — no big shock there — but their baby boomer parents favor it even more heavily, at 81 percent. “We And that support’s breakdown by age cohort might surprise you some.

Online 156

Online Software Branding United States 156

PYMNTS

DECEMBER 9, 2020

Surveying a census-balanced panel of over 2,800 U.S. In comparison, nearly a third of millennials and bridge millennials (those born between 1979 and 1988) express the same level of interest in getting vaccinated.”. percent of consumers are definitely interested in getting vaccinated.

Branding 148

Branding Data Study Millennials 148

PYMNTS

SEPTEMBER 9, 2020

“Twenty percent of all consumers rely on visual and social cues to determine which brands to trust when shopping online, looking for sites that are not only visually appealing and easy to use but also ones that offer familiar payment options such as digital wallets,” the report says. eCommerce First Impressions Matter.

Millennials 144

Millennials Branding Groups Online 144

PYMNTS

DECEMBER 11, 2020

Online lending startup Social Finance (SoFi) is in talks to go public through a sale to blank-check acquisition company. Australian consumers like going to the store more than consumers in other countries, even though they find it less satisfying than shopping online. eBay: Offline Payment Preferences Are Changing Online Habits .

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. Interactions’ study found Gen-Z shoppers to be extremely “digitally savvy,” although 64 percent of them shop primarily in stores rather than with online merchants.

Study 100

Study Millennials Retail social media 100

PYMNTS

DECEMBER 7, 2020

The collaboration between Google Pay and the Pine Labs company Qwikcilver gives users an expanded choice of digital gift card options, offering some 150 brands in 1,500 physical and online locations. . More than 35 percent of millennials said they planned to buy a gift card; over 34 percent of Gen-Xers said the same. .

Google 148

Google Cards Millennials Survey 148

PYMNTS

DECEMBER 26, 2018

The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform. According to Cellulant, Huddah Cosmetics was an interesting brand to launch for the platform. In addition, the company said that her brand is well-known and capable of generating buzz.

social media 180

social media Payments Millennials Regional 180

PYMNTS

JULY 18, 2016

This newfound cost consciousness is reshaping the retail industry in everything from spurring the rise of fast fashion at the expense of mall “anchor stores,” to the increasing popularity of off-brands or store brands in the supermarket, to the shift in the apparel business, to off-price retail outlets over full-priced department stores.

Branding 100

Branding Retail Study Portland 100

PYMNTS

DECEMBER 2, 2020

Driven by the pandemic’s push that has sparked a massive surge in online traffic and purchasing, the rise in gift card giving, validated by PYMNTS research, suggests that Americans are clearly embracing their new digital lifestyles especially when it comes to giving presents. “The Bridge millennials and Gen Xers led the way, with a 35.7

Cards 160

Cards Retail Study Survey 160

PYMNTS

AUGUST 11, 2017

Specifically, 59 percent of consumers surveyed said their spending on high-end items has increased over the past five years. This is evident with China’s JD.com snapping up luxury brand marketplace Farfetch for a cool $397 million this summer. According to research from Deloitte , there has been an uptick in luxury good purchases.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

APRIL 23, 2019

This might be a ploy to retain T-Mobile customers, but it’s also intended to appeal to consumers without any real affinity for a more traditional financial services provider, including the highly coveted millennial, as well as the unbanked and underbanked. survey by PYMNTS found an openness among U.S. In fact, 72.4 Overall, 57.5

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. consumers surveyed (37 percent) are interested in direct-to-consumer sales. 1 reason cited involves loyalty to well-known brands. For example, 43.9

Branding 257

Branding Millennials Retail social media 257

PYMNTS

FEBRUARY 13, 2020

For corporate travel, it has been encouraging partners to focus their offerings on millennials. A recent report from the company showed that millennials are the current lucrative travel targets, but that Generation Z will dictate the future of the industry. Millennials will book directly at a rate of 63 percent.

Millennials 150

Millennials Examples Cards Groups 150

PYMNTS

OCTOBER 20, 2020

PYMNTS researchers found that what we call “social shifters” moved online fast but are most likely to rush back to physical stores and outside activities. The new report How We Will Pay 2020: Home As The Consumer’s Commerce Command Center report, a PYMNTS and Visa collaboration, surveyed nearly 10,000 U.S.

Maine 221

Maine Retail Branding Study 221

PYMNTS

DECEMBER 12, 2019

The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Returns promise to play a big role in that in the coming weeks.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

FEBRUARY 6, 2020

Sykes believes the attraction of online companies and uber-retailers it simple at one level. What brand doesn’t want to sit next to Beyonce or Kim at a fashion show? “I It’s also typically fairly fast moving, but for Klarna it gets us close to great brands. We want those great brands to adopt Klarna.”.

Retail 142

Retail New York Branding Millennials 142

PYMNTS

OCTOBER 25, 2016

And, said half of those surveyed, smart devices are the conduits for reading those emails. In a statement that accompanied the release, Jared Blank, Bluecore’s senior vice president of data analysis and insights, said: “Email is not only alive and well, but it’s the preferred mode of communications between brands and their consumers.”

Retail 100

Retail Study social media Millennials 100

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

AUGUST 31, 2017

Some 84 percent of shoppers in this category desire an in-store experience, and Colloquy found boomers to be the sole generation that doesn’t place a high premium on purchasing the brands from their youthful days. Millennials. Almost 41 percent of millennials shop online at least once a week, and 62.2 Generation Z.

Retail 147

Retail Millennials Study Trends 147

PYMNTS

NOVEMBER 2, 2020

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in.

Millennials 246

Millennials Retail Online Report 246

PYMNTS

APRIL 14, 2017

While once shopping second hand was mostly the realm of the exceptionally fashion forward, the very broke or the value-conscious grandmothers of the world, these days a full one third of women surveyed said they either already shop second hand or plan to do so in the next year. Boomers and Gen Xers somewhat less so.

Retail 112

Retail Millennials Branding Survey 112

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

OCTOBER 12, 2020

Piper Sandler’s survey of consumers under 16 estimated they’ll spend $2,150 on average. A new low water mark was foreseeable, as PYMNTS consumer surveys taken over the past six months have found that younger consumers have been worried about the economy for a while. That’s a 9 percent decline from 2019, when teens spent $2,371.

Study 134

Study Survey Millennials Retail 134

PYMNTS

SEPTEMBER 16, 2019

In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Bridge millennials own slightly more devices than the average consumer in our study: six devices compared to the roughly five that most consumers own. This group of 60 million U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

JANUARY 18, 2017

Part of this restructuring includes, also according to the release, a new brand-centric structure that focuses on four global brand teams: Revlon, Elizabeth Arden, Fragrances and Portfolio Brands. The goal is to optimize and build brand equity while connecting successfully with consumers.

Millennials 100

Millennials Branding Regional America 100

PYMNTS

MARCH 4, 2020

To truly stand out from the crowd, brands must go beyond the transaction and create enhanced experiences and engagement opportunities across the entire customer journey,” the report states. “On Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

JANUARY 22, 2020

Function shoppers complete online surveys – a basic part of the DTC website experience these days. The survey is designed to help customers build a hair profile: They answer questions about their hair’s structure (straight, curly, dry, oily, etc.)

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. For online shopping the return policies range from Amazon (90 days) to Target (varied and depends on product). Now add a pandemic.

Policies 185

Policies Retail Study Washington 185

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. It also found that while 50 percent of this group makes online purchases, 60 percent visit malls once a month with the intention of buying an item. Get ready, retailers. 1 in priorities.

social media 120

social media Millennials Retail Study 120

PYMNTS

DECEMBER 4, 2018

A bit more than a third of those surveyed plan to also focus on loyalty in that timeframe. Targeted rewards and offers can help convert browsing (and tentatively filled online baskets) into sales, which “help the loyalty experience, help the brand experience with the card program and help the retailer, so it is a win for all three.”.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

NOVEMBER 28, 2016

TransUnion Vice President Heather Battison recently joined PYMNTS to discuss how consumers are overcoming their cybersecurity fears to hunt down bargains online. According to a new survey from TransUnion , data breaches aren’t standing in the way of holiday shopping this year. Cyberthreats Keep Rolling In.

Millennials 100

Millennials Security Online Survey 100