PYMNTS

APRIL 2, 2019

With more consumers than ever turning to mobile apps for their QSR orders, the competition among online ordering platforms is increasingly fierce. The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands.

Security 152

Security Mobile Branding User Experience 152

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. Once there, shoppers are introduced to a variety of brands, including private-label store brands.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

APRIL 2, 2019

With more consumers than ever turning to mobile apps for their QSR orders, the competition among online ordering platforms is increasingly fierce. The brand is currently running a promotion that will allow users to gain points for free pizza by buying slices, even counting slices that are bought at other fast food pizza brands.

Security 100

Security Mobile Branding User Experience 100

PYMNTS

DECEMBER 11, 2017

Moda Operandi is an up-and-coming player battling two giants that dominate online luxury retail — YOOX NET-A-PORTER and Farfetch — but its magic comes from the company’s pre-retail concept. The investment from Adrian Cheng will bolster that effort, particularly as the brand hones its focus on Asia more closely.

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

APRIL 21, 2016

Those that do decide to build new brands will likely need to ensure their customer experience rivals, or even surpasses, the experience offered by more traditional institutions. It’s an online savings account, we’re not the first ones to do this, certainly. When in doubt, spin out. Why spin out?

Digital Banking 100

Digital Banking User Experience Exercises Mobile 100

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences. Amazon just “gets” it.

Innovation 121

Innovation Customer Experience Mobile Security 121

Perficient

AUGUST 30, 2022

The four main roles in a squad are: Product Owner: Product Owners define the product vision. because it would impact the user interface and user experience, and thus, the production process. In the road mapping process, we created user stories that were groomed and refined by the whole team.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

MARCH 7, 2016

Checkout conversion is such an important benchmark because, as Shrauger explained, not only does it represent a better consumer experience, but if the same conversion rates on mobile and online were seen in-store it would be starting – painting a very clear picture for merchants.

Mobile 100

Mobile Online User Experience Payments 100

PYMNTS

SEPTEMBER 14, 2016

As Reitblat pointed out, retailers invest a lot of money and effort in marketing their services, building their brand, acquiring customers and optimizing the purchasing tunnel and user experience on their sites. For many merchants, Reitblat said that the fear of fraud actually causes more harm than the fraud itself.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

AUGUST 12, 2020

For online fantasy sports betting provider DraftKings — which went public in April even as world economies cratered — lockdown boredom and the absence of actual live sports to watch have created a perfect storm of opportunity. It’s one of several COVID-era innovations from the fantasy sports brand.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

JUNE 27, 2016

The only thing Apple didn’t do was require users to wear Apple-branded gear while checking out. The card provisioning is elegant, the user experience secure, the tap-and-go a magical experience. Apple Pay went broad and shallow – everywhere but nowhere users could use it in enough places to establish a habit.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

NOVEMBER 25, 2019

That was one of the main messages from a recent PYMNTS discussion featuring Karen Webster and Vaduvur Bharghavan (he goes by VB), the president and CEO of Ondot Systems. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. In 1916, Clarence Sanders opened the first self-service grocery store in Tennessee.

Retail 117

Retail Maine Lending Software 117

NCR

JANUARY 15, 2018

But that’s changing as more retail brands start to show interest in the technology as a new showcase for their products – and along with that will naturally come the need for payments solutions. Mastercard and Swarovski showcase VR tech. Is the industry ready for VR payments?

Payments 68

Payments Branding Technology User Experience 68

PYMNTS

APRIL 25, 2016

14, 2016, any bank that issues a Visa-branded card must give cardholders the option to register for alerts related to any card and card-not-present transactions, international cross-border transactions, and transaction amounts that an authorized cardholder has specified based on some transactional limit. Effective Oct.

Fraud 100

Fraud Cards Branding User Experience 100

PYMNTS

JANUARY 20, 2020

In the near term, Fabara told Webster, he believes the global market will see a much wider adoption of 3D Secure standards and the updated EMV standards online, which will provide a greater measure of protection for digital commerce without compromising the user experience. Consumers are still in love with the old form factor.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

MAY 5, 2016

However, when it comes to making purchases at the point of sale, mobile payments users of the world (and, more specifically, the U.S.) have divided into three main camps: Android (Google), Apple and, most recently, Samsung. Apple has taken the single-channel approach, driving the user experience primarily from its iOS.

Mobile 100

Mobile Samsung Payments Apple 100

FICO

JUNE 8, 2023

This will allow for more regular communications with consumers that can empower brand retention and personalization. It also builds financing and servicing “stickiness,” and improves the consumer experience by allowing them to activate the features they want, and not use what they don’t want.

Data 52

Data Industry Examples Retail 52

William Mills

MAY 9, 2018

They help more than 12,000 clients worldwide create and deliver experiences for a digital world that’s always on. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. Now this will be interesting.

Security 40

Security Samsung Strategy San Jose 40

Fintech Labs Insights

MAY 25, 2017

Pulkiewicz: We provide the standard banking services seamlessly integrated with fintech services and business apps of the users’ choice. Based on your business type, industry and stage in the SME life cycle, we build a personalized user experience with features that are most relevant for your business. We are PSD2 ready!

Digital Banking 20

Digital Banking Fintech Groups Analytics 20

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. More than 30% of Credit Karma’s 5 million monthly site visitors don’t come to Credit Karma for the main product, which is short-term loans — they come for the free tools. In aggregate, they command $1.3

Tools 78

Tools Millennials US Maine 78

CB Insights

MAY 15, 2019

Key people: Chris Curtin, Chief Brand & Innovation Marketing Officer; Shiv Singh, Senior Vice President of Innovation & Strategic Partnerships. Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers.

Innovation 78

Innovation blockchain Technology Groups 78

PYMNTS

JULY 26, 2016

If Goldman Sachs’ online lending platform was a Hollywood movie set for release, last week’s announcement would be more akin to a 15-second teaser trailer meant to get your attention about the film than a fully produced two-minute mini-plot summary meant to get you to buy a ticket. They also want a high-quality user experience.”.

Lending 100

Lending Online Innovation Retail 100

PYMNTS

DECEMBER 11, 2017

But why then, you might ask, are so many pure-play eTailers, whose target audience is the millennial — like The RealReal and Rent The Runway , new marketplaces like OfferUp , deal aggregators like Groupon , alt lenders like SoFi and alt lending platforms like LendingTree — buying pricey blocks of airtime on CNN and CNBC to promote their brands?

Millennials 109

Millennials Video Maine Operations 109

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device, and the competition is the mobile app with the best user experience, regardless of whose name is on the app and the depth and breadth of products they offer. Amazon didn’t just ride the online wave; it created it and inspired a whole generation of online sellers to do the same.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

The driver of this shift is the mobile device and the competition is the mobile app with the best user experience regardless of whose name is on the app and the depth and breadth of products they offer. Amazon didn’t just ride the online wave; it created it and inspired a whole generation of online sellers to do the same.

Retail 100

Retail Payments Mobile Innovation 100

CB Insights

DECEMBER 14, 2017

In the process, these brands, spanning everything from detergent to sneakers, are radically changing consumer preferences and expectations. These well-positioned startups are not just competing with some of the biggest retail brands in mattresses, razors, shoes, and more, by launching their own brands.

Video 78

Video Branding Company Strategy 78