PYMNTS

MARCH 24, 2020

Uber, after all, may have dozens of people staffing the payments side of the operations, but smaller firms simply do not have comparable resources. At the end of the day,” said Butler, “what embedded payments allows our customer to do is to create, own and manage their own payments brand.”.

Innovation 141

Innovation Payments Software Customer Experience 141

Cisco

DECEMBER 21, 2020

And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. Streamline your operations: Will you be enabling developers to deploy infrastructure on demand? Multi-cloud Optimized Networks: How will you achieve common operations, policy, visibility, and performance across multiple clouds?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

SEPTEMBER 3, 2019

The newly branded company aims to innovate the way travel merchants promote and sell across all digital channels. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. We started out with a radical, mobile-first solution. .”

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

OCTOBER 5, 2020

5) unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age. This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In

ATM 158

ATM Atlanta Software User Experience 158

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. Quibi needed to move users above the FBM action line.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

NOVEMBER 23, 2020

When small businesses are looking for innovation … FinTechs have the ability to be [nimbler] and deliver the solutions that small businesses need. Here again, the sense is that established banks and FIs are quickly losing their comfortable lead as businesses leap into payment innovations – from instant to mobile – to meet imminent needs.

Data 143

Data User Experience Fintech Lending 143

Insights on Business

APRIL 28, 2017

At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry. Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

SEPTEMBER 30, 2020

Many consumers consider familiar payments brands like Google Pay and Amazon Pay to be a sign of trustworthiness, while others look at the overall quality of a site when deciding whether to buy from it. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

Report 230

Report Retail United States Online 230

PYMNTS

NOVEMBER 19, 2019

Payments is in a state of constant change, with decision points shifting as fast as each innovation, disruption and tweak in consumer behavior. For instance, with the recent launch of the Apple Card , Apple has sent a signal that they seek to offer a better user experience than banks.

Cards 140

Cards Apple Data Innovation 140

Cisco

OCTOBER 19, 2020

Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry. Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JANUARY 6, 2021

At a high level, he said, electronic payments generate value for FIs because they are able to monitor how and when (and why) people pay, which can give rise to innovation within the financial services space with new services that prove useful to consumers. Looking Ahead .

Payments 363

Payments User Experience System Mobile 363

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. Uplift, a B2B payments platform, was created to fill that innovation gap. The Upfront Buying Experience. The result, he said, is that the $1.4

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Bigger AI Role.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

MAY 7, 2020

Kindred Group operates the online casino and sportsbook service Unibet. Kindred Group, which also supports gambling platforms in Europe and Australia, has been operating its Unibet brand in New Jersey and Pennsylvania for about a year. Regulatory Hurdles Trip Up Disbursement Innovation. This can slow down progress.

Online 142

Online New Jersey Pennsylvania Regulation 142

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. They will want to see the predictive analytics of the bank’s AI-driven offers and experience tangible benefits beyond simple operational efficiency.

Payments 237

Payments Data Fintech User Experience 237

Celent Banking

NOVEMBER 12, 2014

The neo-bank model and acquisition of innovation are not that dissimilar, and BBVA´s acquisition of Simple is the conflation of both strategies. This could be the way forward for institutions that are struggling with adapting the existing operating model to digital financial services.

social media 232

social media Customer Experience Branding Mobile 232

PYMNTS

OCTOBER 19, 2016

In a press release , ContentSquare said it captures online and mobile behaviors to measure user experience , increase engagement and improve conversion rates. ContentSquare empowers brands to measure content performance, understand visitor intentions and explain consumer decisions when they do or do not purchase.

User Experience 100

User Experience Analytics Online Mobile 100

PYMNTS

DECEMBER 10, 2018

Analysts at the time called this product “an historic opportunity” to bolster the merchant’s “corroding bottom lines,” and innovators rushed to build new applications to help them seize it. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products. And what was the product?

Branding 184

Branding Cards Payments New Jersey 184

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Review our blog posts on fraud to learn more about innovative approaches, insighte and ways to manage fraud.

Fraud 52

Fraud Technology social media Innovation 52

PYMNTS

JANUARY 30, 2018

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. One way to get consumer confidence is that someone has to look after the issue of fraud,” he told the publication. “At

blockchain 144

blockchain Security Software Tools 144

PYMNTS

JUNE 29, 2017

Keeping in line with eCommerce’s rise, we’re seeing more companies align themselves with a particular credit card company to increase brand recognition and awareness. Because of this, the operational infrastructure needed to enter the game has pushed out many players. percent of the total retail spend by 2020 – that’s $4.058 trillion.

Payments 143

Payments Retail Branding User Experience 143

Cisco

AUGUST 23, 2019

As a result, organizations and individuals at every scale have had to turn towards alternative financing models to enable the continued growth and optimization of their operations. Similarly, the role of finance and leasing companies has evolved to focus on providing customers with a seamless omnichannel experience.

Industry 49

Industry User Experience Compliance Capital 49

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go Aided and abetted by mobile devices, apps and payments and logistics innovations have substantially improved the consumer’s digital shopping experiences. go there to shop.

Retail 198

Retail Online Mobile Data 198

PYMNTS

APRIL 22, 2016

Case in point: Soundtrack Your Brand, which raised $11 million last week to provide retail stores with a music soundtrack service — not exactly the showcase for investor support of business FinTech. B2B ePayments. Transactis. Platform Black also claims a zero default rate for FY2016.

Capital 100

Capital Security Software User Experience 100

PYMNTS

JUNE 25, 2019

Collaborating with FinTechs means FIs can create innovative tools and consumer-facing features, but it also throws the established banking world into flux. In a recent interview with PYMNTS, he explained why FIs must change their operating procedures to remain competitive with FinTechs. Open Banking and the Customer Service Shift.

Fintech 122

Fintech Customer Experience Data User Experience 122

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. because it would impact the user interface and user experience, and thus, the production process. Once these decisions were made, the project was deemed “ready.”

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

FEBRUARY 7, 2020

Retailers that sell products and services online have been slowly, but steadily, removing payment frictions and improving user experience to boost conversion rates. They have done so primarily by adding checkout features like refund policies or free shipping. And Google Search revenues gained 16.7 percent to $27.2

Google 123

Google Retail United States Online 123

Perficient

OCTOBER 19, 2020

Operational costs associated with PWAs are a fraction of its cost to run and maintain native apps long-term. PWAs are fast and do not request loading new pages for every user interaction. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies.

User Experience 309

User Experience Technology Software Mobile 309

NCR

SEPTEMBER 1, 2017

Financial services providers today should always be looking for fresh, innovative ways to solve problems and overcome challenges. Those challenges could relate directly to the experience of the customer , to the performance of the business, or both. It now operates six Workbenches at its branches in Dublin, Galway, Limerick and Cork.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Lex Sokolin

SEPTEMBER 3, 2020

How does software operate? Where does it operate? And products matter where their customers live, which is in attention platforms and other brand experiences. You would not be able to design this user experience, nor this attention platform without a technology footprint that began with cloud computing and the Internet.

blockchain 52

blockchain Software Capital Technology 52

PYMNTS

APRIL 19, 2017

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. For example, Cross said he sees the potential for avatars to address questions from patients about how and when to take prescription medications and treat surgical wounds.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

NCR

MARCH 27, 2017

An openness to technology-driven growth and modernization can be the key to unlocking everything from more efficient business processes to a better customer experience. In the financial services industry today, innovation can take many forms. It contributes to a quicker, easier user experience. A developing technology.

ATM 40

ATM Cards Examples Technology 40

Cisco

JULY 29, 2021

Application is the Business & Level of Digitalization is the Brand. This is driven by a renewed focus towards innovation, along with the digitalization and streamlining of the businesses. What is required is the ability to trouble shoot more holistically – via a data driven operating model.

Customer Experience 172

Customer Experience User Experience Analytics Resources 172

PYMNTS

JUNE 27, 2016

At launch, the service was positioned as an innovative replacement for a well-entrenched standard considered not well-suited for a mobile and digital world. Now, before you call me out for being too harsh, it’s not nearly half as harsh as the reality of how eligible users view Apple Pay today. Who knows that could be next.

Apple 165

Apple Mobile Cards Payments 165

PYMNTS

AUGUST 12, 2020

It’s one of several COVID-era innovations from the fantasy sports brand. We’ve been very mindful of that fact,” he said, “and making sure that our products are as innovative as possible, and that we’re finding new ways to continue to engage fans.”. The company recently expanded into Illinois via a casino partnership.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

PYMNTS

JULY 13, 2017

“FinTech companies — PayPal, Square, Stripe, WePay — have gravitated toward that model because what they’re innovating on is merchant experience, or user experience,” said Aberman. “In By outsourcing all that to an acquirer, an ISO saves on risk, regulatory, technical and operational overhead. Risky Business?

User Experience 108

User Experience Software Compliance Payments 108

Accenture

SEPTEMBER 30, 2019

Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹ From changing the colour of a single button to revising promotional messaging, Subway converts test results into effective user experiences with the touch of a button.

Data 150

Data Customer Experience Analytics Case Study 150