PYMNTS

AUGUST 1, 2020

Sensory branding is having a moment. These are some admittedly “out there” examples of sensory branding, which is popular lately for several reasons. Supplementing the “sight” of marketing and branding with a taste or a sound creates an entirely new set of tools to attract consumers. And sensory branding isn’t limited to sound.

Branding 202

Branding Study Examples Marketing 202

PYMNTS

SEPTEMBER 14, 2018

Luxury style and quality brands, offered at a more middle-class price point and sold directly to consumers, is increasingly crowded terrain in apparel retail. Or, perhaps more accurately, through tactics that are so traditional they are surprising to see in a modern retail context.

Retail 134

Retail Innovation Branding social media 134

PYMNTS

JUNE 21, 2019

Part of the future of retail is playing out inside hotels — and that’s happening as the wider part of the travel-and-tourism industry is undergoing its own significant disruption. One of the latest — and perhaps wildest — examples of the hotel-retail trend comes from Taco Bell, of all places. and Portland, Maine.

Retail 116

Retail Innovation Los Angeles Indianapolis 116

PYMNTS

APRIL 9, 2019

Retail innovation labs – incubators or tech hubs – aren’t confined to operations run by the likes of Amazon or Walmart. A new lab store from 7-Eleven underscores the innovation wave that is taking place in the convenience store sector of retail – a sector ripe for change, disruption and growth. stores with the innovation.

Innovation 155

Innovation Millennials Dallas Retail 155

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. 5G Retail Deal. 5G Retail Deal. VR Retail Growth. A new report also says the U.S.

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Retail Mobile Course Branding 177

PYMNTS

MAY 23, 2019

When it comes to innovation, go to the source. has joined the ranks of companies and brands setting up innovation labs. QSR Innovation. The PepsiCo innovation effort comes at a time of significant technology development in the world of restaurants, including quick service restaurants (QSRs). Stronger Ties.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Importance of Logistics and Payments.

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Retail social media Branding Trends 151

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. It allows them to fully immerse themselves into the retail space with convenience and efficiency.”

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

JULY 3, 2020

Retail CEOs faced a parade of problems in 2020’s first six months, but some executives look ready to set off plenty of fireworks in the year’s back half. . Here’s a July 4 th look at some top executives in retail who seem ready to declare their independence from business as usual in 2020’s final six months. . John Donahoe, CEO, Nike.

Retail 267

Retail Apple Branding Marketing 267

PYMNTS

MAY 20, 2020

The last several weeks have certainly made for unexpected and unprecedented times for consumers and all players in the retail ecosystem and left a lot of businesses standing at a crossroads as they face the back half of 2020 and questions about what to do next. In other words, trust has become a primarily valuable currency of late.

Retail 189

Retail Branding Innovation US 189

Perficient

DECEMBER 4, 2020

Many retail or consumer goods businesses have had to switch from traditional, in-person shopping experiences to digital buying. It may seem tricky molding these two together, but shifting the focus towards understanding and serving your consumers is the main priority. Understanding Customers and the Experiences They Demand.

Customer Experience 309

Customer Experience social media Branding Retail 309

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. Many retailers use beacons now, but they’re almost always hidden,” that report said.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

OCTOBER 31, 2018

However, AR is now rewriting the rules of the retail game. A growing number of retailers are leveraging the technology to entice customers with a “try before you buy” shopping experience, having already been adopted by several big names in retail, including the likes of Walmart and Target.

Retail 173

Retail Report social media Samsung 173

PYMNTS

MAY 24, 2019

This might attract customers, but retaining them requires constant innovation. Such developments have become a main focus for FashionPass, which is currently building out its mobile app. Many consumers — especially women in their 20s and 30s — find rental’s sustainability appealing. Clothing Rental and the Future of Fashion.

Innovation 134

Innovation United States Online Millennials 134

PYMNTS

SEPTEMBER 14, 2017

Halloween might be the scariest holiday (unless, of course, you’re a parent, in which case Christmas is the hands-down winner every year), but it’s not necessarily the most innovative from a retail point of view. It is consistent retail — but not necessarily out-of-the-box. billion in annual revenue.

Retail 137

Retail New York City Innovation Course 137

PYMNTS

DECEMBER 31, 2020

As much as a click from the Kardashians helped spread the brand awareness and jump-start his company, Molnar said, as a spending trend among young consumers set the stage for BNPL's success. Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

OCTOBER 9, 2019

But social media is also driving retail innovation, and those trends are going to help shape commerce in the all-important fourth quarter and beyond into the 2020s. One recent example of the intersection of social media and retail comes from Facebook-owned Instagram. Regulation might be in the future. Amazon Stumbles.

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social media Retail Tools Examples 118

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Even worse, it’s having an impact on how quickly their innovations can get to market.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

JUNE 10, 2020

Motivating a change in consumers or retailers is not always easy work, a reality evidenced by the plodding pace of contactless payments in the U.S. That has motivated a sea change as brands and physical retailers are working to rebuild their consumer experiences around digital, she said.

Retail 149

Retail Payments Branding Video 149

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. Then we present an outside industry (automotive, retail, etc.) The Approach.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

NOVEMBER 6, 2019

Kroger ’s retail transformation was front and center at its analyst day, as the firm aims to remake its business with its Restock Kroger framework. 5) meeting that “Restock Kroger is repositioning our business by widening and deepening our competitive moats” in four main areas. Grocery Innovation . and Walgreens Boots Alliance.

Innovation 109

Innovation Customer Experience Tennessee Retail 109

PYMNTS

NOVEMBER 3, 2020

These are the top stories in retail for Tuesday (Nov. Carvana, which sells both used and new cars, has been one of the main innovators in the space, with its high-profile vending machines in several major markets. Wayfair, Home Furnishings Sector Looks Past COVID Winter. SA Company Takes The COVID Pivot Outside — Literally.

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Company Retail Boston Capital 131

PYMNTS

JUNE 18, 2019

Pet retail is having a moment, with innovation and other efforts helping merchants better reach owners of dogs, cats and other household animals. Pawscout, as it turns out, just launched its $20 pet tags in Walmart — and is selling the product via other retailers, Chavez told PYMNTS. physical retail landscape.

Retail 122

Retail social media Fort Worth Dallas 122

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 127

Retail social media Online Mobile 127

PYMNTS

MARCH 30, 2020

Retailers are dutifully speaking with their payment service providers (PSPs) and industry partners to adhere to these shifts, but they must also keep their customers’ experiences in mind. retailer trade group, Retail Industry Leaders Association ( RILA ), told PYMNTS in a recent interview. Retailers And Data’s Role .

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United States Retail Customer Experience Data 131

PYMNTS

APRIL 21, 2017

Though much attention these days is given to the plight of retail in a digitizing world, in his fireside chat with Karen Webster at Innovation Project (IP) 2017, Paul Galant gave IP delegates a critical retail reality check. That doesn’t mean that retail hasn’t changed — or isn’t in fact changing as you read this.

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Retail Innovation Maine Payments 103

PYMNTS

AUGUST 17, 2020

The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 Analysts reported that physical retail sales, seasonally adjusted, were up 2.7 And what we also see is only one part of the retail sales story. percent growth in June.

Retail 335

Retail Branding Online Report 335

PYMNTS

FEBRUARY 20, 2020

Future tech is no longer the province of high-end retailers. Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. The main expansion of 3D is being seen in its dual usage for consumers and retailers.

Retail 259

Retail Maine Google Technology 259

PYMNTS

NOVEMBER 7, 2016

He noted “a significant drop in foot traffic on ‘Main Street’ and in malls, not only domestically and around the world as a result of e-Commerce, the web and what I’ll loosely describe as ‘the Amazon effect.’”. As customers do more shopping from home, brands are more and more often announcing brick-and-mortar closures.

Retail 138

Retail Seattle New York Trends 138

PYMNTS

MARCH 26, 2019

Retailers in the physical world are at a real disadvantage when it comes to knowing the customers in their stores, and what they do once they get there. The list goes on, but suffice it to say, the jokes about digital retailers knowing more about customers than they know about themselves didn’t appear in the culture out of nowhere.

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Retail Security Data Software 127

PYMNTS

OCTOBER 20, 2020

A recent PYMNTS study found that more than two-thirds of consumers see rescuing Main Street physical retail linked to the economic vitality of their local communities. We learn that the creative innovation that’s capturing people’s imaginations more than anything now is the mighty spoken word.

Maine 221

Maine Retail Branding Study 221

PYMNTS

AUGUST 17, 2017

It can be argued that some of the toughest buyers to keep in mind when planning out retail strategies are teenagers. While one day a teen may be into shopping strictly online, another day may see an offline preferred experience or a mixture of both, and retailers must be at the ready to transform engagement efforts at any given time.

Retail 114

Retail social media Online Mobile 114

PYMNTS

NOVEMBER 22, 2018

There isn’t a lot of room to really innovate the Thanksgiving turkey. And the series of videos — which have been called 2018’s answer to the “fireside chat” — have reportedly been big brand builders for both Ocasio-Cortez, and Instant Pot, whose sales notched a slight pre-holiday boost from the sudden influx of attention.

Innovation 168

Innovation National New York Maine 168