South State Correspondent

MARCH 15, 2023

While we wrote about the root cause of the failure of Silicon Valley Bank (SVB) HERE , the lessons of the current banking crisis go beyond interest rate risk management. While interest rate risk caused the most significant impact on value, several other factors contributed to the terminality of each bank that was closed.

social media 195

social media FDIC Branding Management 195

South State Correspondent

APRIL 27, 2022

Consider a regional bank with a “digital transformation initiative” that rolled out its new “digital user experience” for its retail customers in 2020. The total experience is the product, the user’s journey with the product, the marketing/branding, and the interaction between the users and support staff.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

FICO

MARCH 6, 2020

FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more. We serve corporates, insurance companies, and banks – be it a retail, private, wealth management, automotive or telecom bank, tier 1 or tier 3 bank. However, this has changed over time.

Compliance 81

Compliance Technology Fraud Analytics 81