PYMNTS

FEBRUARY 25, 2016

The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes. price point.

Branding 100

Branding New York City Retail Online 100

PYMNTS

DECEMBER 23, 2019

Online betting company DraftKings is merging with two other companies and going public, according to a report by the Boston Business Journal. Jason Robins, the co-founder and CEO of DraftKings, is going to run the new company, which will be incorporated in Nevada and keep its headquarters in Boston.

Las Vegas 130

Las Vegas San Francisco Boston Nevada 130

PYMNTS

JULY 19, 2019

The parent of the Toys R Us brand, Tru Kids , plans to bring stores under the legendary name to the United States for the 2019 holiday season. Tru Kids has entered into a joint venture with the software-powered experiential retailer b8ta to offer a new store experience with curated toys in “highly immersive, smaller-format spaces.”.

Retail 150

Retail US New York United States 150

PYMNTS

JANUARY 27, 2020

The shops are 300 square feet and are in the following locales: in New Jersey, Union; in New York, Huntington Station and Farmingville; and in Florida, Boca Raton, Tampa, Lakewood Ranch, Dunedin, Palm Harbor and Lake Mary. We are thrilled to bring The Vitamin Shoppe experience directly into LA Fitness locations.

Tampa 132

Tampa New Jersey Florida Retail 132

PYMNTS

JANUARY 27, 2020

The shops are 300 square feet and are in the following locales: in New Jersey, Union; in New York, Huntington Station and Farmingville; and in Florida, Boca Raton, Tampa, Lakewood Ranch, Dunedin, Palm Harbor and Lake Mary. We are thrilled to bring The Vitamin Shoppe experience directly into LA Fitness locations.

Tampa 131

Tampa New Jersey Florida Retail 131

PYMNTS

NOVEMBER 16, 2020

Clavell laid out exquisite details of life in feudal Japan so that the readers could live it as well as read it, according to The New York Times’ review of the book. Or you could find a tool like ours and customize and optimize on your own.”. It needed a new way to engage the nearly 350,000 monthly unique visitors.

Retail 226

Retail Regional Branding Tools 226

PYMNTS

MAY 16, 2019

The trouble with direct-to-consumer (DTC) brands is that the name belies how hard it actually is to reach and recruit the consumer. This is particularly hard for unknown emerging brands — and it gets exponentially harder the more crowded the field gets with competitors. The subscription can be cancelled anytime.

New York City 158

New York City Innovation Branding New York 158

PYMNTS

MARCH 12, 2019

It’s why well-established, digitally native brands like Warby Parker and Peloton are deploying stores. The cost of acquiring customers online is going up, and lifetime value is going down. It’s a new idea, Alexander told Webster — but, in another sense, a traditional one as well.

New York 144

New York Retail Branding Online 144

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. Taco Bell’s $9.8

Online 101

Online US Payments Mobile 101

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DECEMBER 26, 2019

It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. In September, New York City Council Member Mark Gjonaj complained that Grubhub was cutting into restaurant profits by charging high fees. and Chicago.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

APRIL 15, 2020

That competition has also extended to high-end furniture market, which is starting to show some new activity with Crate & Barrell, CB2, West Elm and now a direct-to-consumer (D2C) Canadian brand called Article gaining momentum. Article is an online furniture pure-play. Wrong size or color? The ADT took the piece back.

Marketing 141

Marketing Los Angeles Branding Customer Experience 141

PYMNTS

FEBRUARY 24, 2020

According to a recent report from Forrester and Adobe , brands defined as “experience-driven” grow at a clip of 19 percent per year, compared to 13 percent for others. The consumer now has a candle with a personal brand. Yankee Candle gets data, engagement and a satisfied customer. And so does the recipient.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

APRIL 13, 2018

Oddly enough, at the same time, many digitally native brands are doing the opposite — not to avoid bankruptcy, but to accelerate growth. That future — now the present — was shaped by digitally native brands, starting with Amazon as it put brick-and-mortar booksellers out of business. His only regret is not doing it sooner.

Retail 116

Retail New York City Branding New York 116

PYMNTS

NOVEMBER 2, 2018

Jet.com President Simon Belsham said, according to the outlet, “As we continue implementing our new strategy focused on the city consumer, we’re delighted to welcome Nike and Bonobos to Jet.com. The news comes as Jet was revamping its eCommerce website earlier this year to better compete with Amazon.

Branding 123

Branding New York Retail Customer Experience 123

PYMNTS

SEPTEMBER 18, 2019

That means, among other tasks, helping to enable in-store retail associates to use the latest mobile technology — and that includes emerging 5G mobile network technology — to better serve consumers and offer a deeper customer experience. Transforming Retail. It’s a great time to be transforming retail,” Levene said.

How To 176

How To New York City Retail Mobile 176

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

SEPTEMBER 6, 2019

One store opened in New York City’s Upper East Side, while another is set to come to the West Village later in September. At the locations, customers will be able to access services such as returns, order pick-up and alterations. We hope to make shopping easy by being closer to where our customers live and work.”

Los Angeles 101

Los Angeles Retail New York City New York 101

PYMNTS

FEBRUARY 16, 2018

“We think the presentation by retail experts of ‘either [online] or [offline]’ is a false choice,” Warby Parker CEO Neil Blumenthal told CNBC. “It After Warby Parker was founded online in 2010, the retailer pioneered the strategy of eCommerce retailers opening brick-and-mortar stores. Warby Parker and Bonobos are not exactly unique.

New York 101

New York Retail Online Meeting 101

PYMNTS

OCTOBER 16, 2018

Seven in ten – 70 percent – of McDonald’s locations in Texas, Florida and Maryland have self-service kiosks available for customer use. With the addition of kiosks, McDonald’s is focusing on customer experience and choice. It’s like converting casual dining to fast food,” Dine Brands CEO Stephen Joyce told The Post.

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

JULY 18, 2018

” For most people, that is a common thought while shopping for a new couch. Online, in stores and at the many multichannel spots in between, furniture shopping is one of those experiences that consumers greatly enjoy the fruits of, but not so much the process behind it.

Los Angeles 100

Los Angeles San Francisco Branding Austin 100

PYMNTS

JUNE 7, 2018

The goal for all retailers is, of course, to deliver an excellent experience, both online and in stores, and to find ways for those disparate experiences to mesh seamlessly with one another. That is, with its labyrinth of a showroom floor and its iconic Swedish meatballs, IKEA has always delivered a unique customer experience.

Retail 122

Retail Customer Experience Branding Comparison 122

PYMNTS

AUGUST 21, 2019

Moreover, in the two years since Amazon officially closed its deal to purchase Whole Foods , the grocery retail landscape has become a series of maneuvers and counter-maneuvers in an attempt to gain the customer’s favor. Food and beverage play such an important role for Target’s business … for the Target experience.”.

Report 170

Report Kentucky New York Branding 170

PYMNTS

JUNE 6, 2017

Papa Murphy’s is partnering with online and mobile ordering platform Olo to introduce home delivery. Olo launched in New York in 2005 with the idea that no one should have to wait in line for food. All they had to do was set up their favorite orders online and pay by text when they wanted to place an order.

New York 108

New York Customer Experience Online Tools 108

PYMNTS

FEBRUARY 8, 2019

Startups in the eCommerce space have long enabled their customers to experience their products in real life (“IRL”) through temporary retail shops, and now, digitally-focused brands belonging to major retailers are taking a similar approach. 7) in New York City.

Charlotte 135

Charlotte Los Angeles Kansas City Branding 135

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

APRIL 13, 2020

AI can also help retailers deliver a better customer experience. As the customer journey becomes more complex with multiple devices playing a role and options like in-store pickup vs. shipping in the mix, AI can capture and manage that data, too, creating personalized recommendations for all customers.”.

Big Data 256

Big Data Retail Data Analysis 256

PYMNTS

MAY 10, 2019

Customers can scan their feet (using a smartphone at home), then receive shoe recommendations, which will be precise down to the millimeter. Consumers might be surprised to learn they are different sizes from what they thought, depending on the brand of shoe.

New York City 105

New York City Mobile New York Customer Experience 105

PYMNTS

DECEMBER 11, 2018

toy retailer Hamleys , for instance, is eyeing a potential New York City location for a flagship store. Ripco Real Estate Principal and Chief Operating Officer Mark Kaplan told CNBC that retailers can attract shoppers from online retailers “if the in-store experience offers something more.”

Retail 166

Retail US New York City Los Angeles 166

PYMNTS

NOVEMBER 13, 2017

Luxury brands seem to hope so, with several designers introducing food experiences in an effort to gain an edge in the increasingly challenging realm of physical retail. One of the biggest hurdles in brick-and-mortar retail today is getting customers through the door. Yes, as of Nov. Afternoon tea is also available.

Retail 102

Retail New York Branding Online 102

PYMNTS

OCTOBER 30, 2019

Member engagement is key to any CU in the same way that customer engagement is important for any business: customers that regularly positively interact with companies are more likely to return. We’re in a rapidly changing industry,” Celeste Kier said, senior vice president and marketing and customer experience director for ESL.

New York 100

New York System Trends Data 100

PYMNTS

NOVEMBER 1, 2017

Launched in Thailand in 2014, Pomelo has always had a bigger vision for its fast fashion eCommerce shop as a global brand bringing value to fashion forward consumers, wherever they may happen to be buying. The whole way people experience fashion has changed,” CEO David Jou noted in an interview. I would say they are global.

Tulsa 109

Tulsa Trends Branding Retail 109

PYMNTS

SEPTEMBER 5, 2018

in particular had a humble beginning as a “stationery and fancy goods” store founded in New York by Charles Lewis Tiffany and John B. As part of that mission, he wants to dedicate more space to serve VIP customers. In that area, customers can dine and drink as they look at massive diamonds, rare gems and custom creations.

Retail 102

Retail New York City New York Maine 102

PYMNTS

DECEMBER 13, 2019

The clock is ticking — holiday shipping deadlines are approaching and the last of the holiday shopping procrastinators are either rushing to order online or resigning themselves to a last-minute trip to a crowded mall or shopping center to tough it out in line with all the other procrastinators.

New York City 131

New York City New York Retail US 131

PYMNTS

DECEMBER 13, 2019

The New York-based pop-up will be busing children from HELP Suffolk, a housing facility for homeless children in Long Island. At the Winter Wonderland event, the kids will get an opportunity to grab toys free of charge and enjoy a series of festive, interactive experiences.

Retail 138

Retail New York Tools Training 138

PYMNTS

OCTOBER 25, 2017

And, as it appears to be playing out, some of the latest unattended tech developments could bring big changes to how consumers shop for goods and interact with brands, as well as goods and services. The solution uses a 3D camera positioned at the restaurant’s POS terminal to scan customers’ faces and verify their identities.

Los Angeles 119

Los Angeles Florida New York City Retail 119

PYMNTS

JANUARY 22, 2020

But as a new webinar from PYMNTS showed, retail success is not exactly some mysterious process; it simply requires close attention to changing consumer trends and new technologies, including those centered around payments. Trust Issues.

Retail 137

Retail Millennials New York City social media 137

PYMNTS

FEBRUARY 7, 2019

percent of consumers view online/app ordering as features that are important to a QSR’s success. percent of restaurant managers saw innovations that improve the customer experience as appealing. The effort generated significant brand awareness through a media plan as well as programming, he said.

New York 139

New York System Company Innovation 139