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Thoughts from American Banker Retail Banking Conference 2015

Celent Banking

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. The conference was well attended, with broad representation from all institution sizes and markets. Customer centricity is forcing a convergence of traditionally segregated value propositions. One spoke of the need to market correctly.

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How J.Crew Is Dipping Into Amazon’s Waters

PYMNTS

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101
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Macy’s Bolsters Omnichannel Tech, Taps Into Subscriptions

PYMNTS

Macy ‘s CEO Jeff Gennette said in the company’s second-quarter earnings conference call that as it communicated in its first-quarter call, “we walked into the second quarter with elevated spring inventory.” Our customers love the expanded selection,” he said. Omnichannel Experiences.

Columbus 100
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Amid Innovation And Disruption, Travel And T&E Strive Toward An Omnichannel Ideal

PYMNTS

Functioning as a subsidiary of ARC, nuTravel will enable its new parent to, according to a statement about the deal, “accelerate its offerings of feature-rich, omnichannel retailing solutions to airlines, travel agencies and corporate travelers to provide an integrated customer experience. That’s not all. Other Areas of Change.

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Understanding Artificial Intelligence as a Financial Brand

Social Assurance

For most financial brands, Artificial Intelligence, Machine Learning, and Cognitive Banking are still concepts and buzz words that we hear at a conference or read in an industry-related article (not like this one you’re currently reading) that leaves you more intimidated than empowered. How can financial brands use AI?

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QSRs Battle For US Sales With Online Delivery And Payments

PYMNTS

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. But McDonald ’s Corp.

Online 101
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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

When in the office, Cisco smart collaboration devices on desk or in conference rooms not only deliver superior experiences designed to engage people, but they can be used to ensure well-being and drive a sense of belonging.