Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. The former being one that is less talking about outside company walls.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

FEBRUARY 8, 2018

Can predicting the future help retailers and other organizations avoid negative outcomes? It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. On a retail site, Sweary continued, the goal is for people to buy.

Analytics 152

Analytics Retail Mobile Exercises 152

PYMNTS

FEBRUARY 17, 2017

Businesses are taking notice and looking for ways to source crowd insights, sentiment and authentic user experiences to leverage the sway social content has over prospective buyers. Enter Feelter , a technology startup that looks to bring the power of social media sentiment to brands. We bring the truth.

Branding 107

Branding social media Video Big Data 107

PYMNTS

FEBRUARY 21, 2020

The fact that the last mile is the hardest mile has become something of a truism in modern eCommerce, simply because that is so often where the user experience breaks down and ultimately fails. Bond makes its money by charging brands for storage in the nano distribution centers, and for pick-and-pack services offered for deliveries.

New York 201

New York Metro User Experience Retail 201

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel.

Retail 208

Retail User Experience Study UX 208

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. However, Apple decided to bring the technology to the iPhone next fall, in part, to make sure that global networks can foster a true 5G user experience. Visual Commerce.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

APRIL 15, 2016

When smartphones first emerged as yet another viable medium of retail, many merchants needed help getting themselves set up on the then-foreign mobile platform. That’s why Gear Commerce created SOHO VR, which offers one solution for branding your products in a VR space.”.

Retail 100

Retail User Experience Branding Technology 100

PYMNTS

FEBRUARY 27, 2020

Cloud point of sale and mobile checkout company Skip has teamed up with guest experience platform Paytronix Systems to beef up shopper engagement, push revenue growth and increase store traffic, Skip announced on Thursday (Feb. To get the biggest impact, brands must engage with customers through every possible channel. “To

Mobile 141

Mobile South Carolina North Carolina Georgia 141

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest. Getting Your Company Started With Embedded Finance . The risk is that the software must be maintained going forward.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

OCTOBER 5, 2020

The Atlanta-based company noted in a press release that its Activate Enterprise NextGen ATM platform is designed to make it “easier and faster to offer new digital services through the ATM.”. Banks can also customize the new software platform, incorporating their own branding and design features through HTML and CSS. “It

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

JANUARY 9, 2019

Retailers raked in more than $850 billion during the 2018 holiday season, marking the fastest holiday retail sales growth seen in the past six years. Luxury retailers have been slower to move online than some other retailers, but the impact of online sales in this industry can already be seen.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? Skyler Fernandes and current Proudwork CEO — former Rakuten.com CEO — Fumio Kobayashi to discuss the rapidly resetting world of retail — and what merchants can do other than just “going digital.”.

Retail 101

Retail How To User Experience Innovation 101

PYMNTS

MAY 3, 2016

Providing top-notch user experiences online and on mobile isn’t limited to retail categories. According to a new study from app research firm Dynatrace, one brand reigns supreme in this competition – and it might not be the most intuitive winner. seconds, though top performers scored nearer to 2.5

Study 100

Study User Experience Apple Branding 100

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. Early indicators report that there is a strong connection between the use of Apple Pay and increased sales at these retail locations.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

OCTOBER 8, 2020

She said the biggest and best-in-class brands had been on that path long before the pandemic. But the pandemic-inspired shift to digital commerce has raised consumer expectations for seamless simplicity in multichannel journeys and pressured retailers slower to enter the world of omnichannel to work double-time to catch up. .

Customer Experience 160

Customer Experience Branding Video Data 160

PYMNTS

JULY 3, 2019

Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more. The funds raised will allow the company to hire more developers and data scientists. Through Joko’s mobile app, credit cards become loyalty cards, so there is no need to scan or say anything.

Cards 135

Cards Fintech Retail User Experience 135

Gonzobanker

MARCH 28, 2024

A key aspect of digital transformation centers around which retail and business digital platforms an institution will place its faith in for future growth and customer retention. Importantly, the company’s announced migration of “CEB” customers to D1 is a major lift and cheese-moving event for FIS customers.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

JANUARY 28, 2021

I think to a lot of Gen Zs, a pair of Yeezys is a pair of Yeezys, whether they got them fresh from a retailer or they scored them from a resale app,” Oates said. Building The Brand. As far as the future is concerned, Oates said Curtsy will be focusing on distribution and branding this year. “So, Resale Versus Rental. “I

Strategy 192

Strategy Branding Mississippi Comparison 192

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JULY 3, 2019

The company is also growing its partnership with on-demand food delivery service company foodora Canada, which allows the firm to take Interac Debit payments via digital wallets with the inclusion of Google Pay and Apple Pay, according to an announcement. ” Interac Corp. ”

Mobile 138

Mobile Payments Apple Google 138

PYMNTS

JULY 30, 2020

With Plaid’s platform integration, Galileo clients can enable their customers to conveniently authorize the transaction that initiates an ACH transfer, the company said. While any business can use the tool to create branded debit cards issued by a financial institution, Instant promises to be especially useful for the U.S.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

MAY 16, 2018

Those profits also vastly outdrew the $78 million the company logged this time last year. “We We exceeded our expectations and saw strong performance across all three brands — Macy’s, Bloomingdale’s and Bluemercury,” said Jeff Gennette, chairman and CEO of Macy’s, Inc., per share — analysts had been looking for $0.35.

Branding 100

Branding Retail User Experience Online 100

PYMNTS

OCTOBER 18, 2018

The company said more than half of online shoppers save their card information across multiple sites, and noted that the average online checkout experience spans 10 minutes. Mastercard will work with Adyen, Digital River, Stripe, Square, Worldpay and its own eponymous gateway services to bring tokens to retailers.

Cards 150

Cards Security Online Branding 150

PYMNTS

SEPTEMBER 6, 2018

Big brands have a complicated relationship with Amazon : The eCommerce retailer serves both as a potential competitor and as a retail partner that could open up new sales channels. Among others, J.Crew has joined the likes of Nike and Party City to become the latest brand to offer its products through the eCommerce site.

Branding 101

Branding Online Millennials Retail 101

PYMNTS

JULY 3, 2019

The company is also growing its partnership with on-demand food delivery service company foodora Canada, which allows the firm to take Interac Debit payments via digital wallets with the inclusion of Google Pay and Apple Pay, according to an announcement. ” Interac Corp. ”

Mobile 108

Mobile Payments Apple Google 108

PYMNTS

NOVEMBER 20, 2018

But NEOU Co-founder Nathan Forster found that existing offerings forced consumers to buy expensive equipment and lacked a great user experience. “I Forster said that his company, NEOU, does two things: For starters, it brings content and trainers to consumers in one place with the goal of providing a great user experience.

Online 108

Online New York City User Experience social media 108

PYMNTS

JANUARY 9, 2020

For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon. And 43 percent of Gen Z shoppers believe that the faster you can buy something, the better the quality of the company or the product itself. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

NOVEMBER 30, 2018

According to The Next Web , Jared Rice defrauded investors out of $4 million after he claimed the company would become the “first decentralized banking platform” — offering FDIC -insured accounts and banking services, as well as Visa -branded credit cards and other cryptocurrency services.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

MARCH 24, 2017

No matter what the retailer sells, the goal is to find the problem before it becomes a problem and hopefully stamp it out. More than 380 customers in over 30 countries trust Catchpoint to strengthen their brands and grow their businesses,” Daoudi noted. The Bon-Ton Stores, Inc., As for what’s next?

Online 102

Online Data User Experience Retail 102

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. There are lots of different styles of consumers.

Branding 121

Branding User Experience Trends National 121

PYMNTS

JULY 6, 2017

With more than 100,000 businesses creating interactive company chatbots, it may be safe to say that this communication channel isn’t going anywhere any time soon. The latest company to move the ball for chatbots is fashion designer brand Tommy Hilfiger. or a “Good Afternoon – Chat with us?”

Video 100

Video Branding social media America 100

South State Correspondent

APRIL 27, 2022

In this article, we walk through why banks should focus on total experience (TX) and give you the ten critical factors that can catapult your bank ahead of almost every bank in the industry. What Is Total Experience? Total experience is the latest evolution of providing superior service. That is a big difference.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

MAY 26, 2017

The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. According to Forrester, brands face a 50 percent higher revenue risk in 2017. Brands must either disrupt or be disrupted. PYMNTS: Why was the company founded?

Branding 103

Branding Community Survey Data 103

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

MARCH 1, 2017

The retail landscape is changing fast in the face of new technologies and shifts in buyer behavior and consumer demand. Consumers no longer want to just be transacted with—consumers want to be in relationships with the retailers and brands that know them well.”. OrderGroove Funds Frictionless Commerce With $20M Series C.

Branding 100

Branding Retail Software User Experience 100