PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To Consumers are wary of excessive data collection and prefer that brands use information specific to the program.

Retail 131

Retail Branding Report Tools 131

PYMNTS

DECEMBER 7, 2020

End-to-end gift card platform Qwikcilver has launched its Woohoo virtual gift card store on the Google Pay Spot Platform to enable users in India to buy and send virtual gift cards in real time, the United News of India reported on Monday (Dec. The more upscale the restaurant, the greater the decline.

Google 148

Google Cards Millennials Survey 148

PYMNTS

OCTOBER 12, 2020

In a time of increasing change for retailers and consumers, the current global climate has begun accelerating the future of retail trends at a much quicker pace than previously envisioned. consumers have largely relied on cards, were comfortable with them as a main purchase tool and the U.S. By contrast, U.S.

How To 317

How To Retail Survey Mobile 317

PYMNTS

JULY 16, 2020

The initiative, designed to support retailers while providing shoppers with discounts, will kick off Thursday, July 23, and continue through Sunday, July 26, with deals at over more than 100 brands including Overstock, Macy’s, Sephora, Nike, and Cabela’s. Some brands will offer as much as 20 percent cash back, RetailMeNot said.

Retail 131

Retail Texas Pennsylvania Branding 131

PYMNTS

NOVEMBER 28, 2018

First Data’s 2018 Prepaid Consumer Insights Study found that the average consumer is spending $59 more than the original value of their gift card, marking an increase from $21 a year ago. In a press release , First Data said the report shows a significant lift is being generated from gift card spending.

Cards 144

Cards Study Survey Branding 144

PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

Branding 163

Branding Minneapolis social media Company 163

PYMNTS

NOVEMBER 20, 2018

In an organized retail crime (ORC) survey, the National Retail Federation found that 92 percent of respondents were victims of the practice in the past year. These criminals find new ways to expand their networks and manipulate the retail supply chain every day.”.

Retail 110

Retail National Survey Fraud 110

PYMNTS

SEPTEMBER 8, 2016

New data suggests that they are buying more gift cards than ever before but then turning around and spending those cards on themselves. Mercator Advisory Group surveyed 3,009 U.S. adults in June of this year to examine the shift in gift card consumers to prepaid and rechargeable cards issued directly from retailers.

Millennials 100

Millennials Cards Retail Survey 100

PYMNTS

SEPTEMBER 30, 2020

Dramatic shifts are underway in the retail sector as it adjusts to consumers’ increasingly digital preferences. These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. billion this year — almost double last year’s total.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. That is consistent with what we have seen around the world when it comes to contactless card adoption,” Sanford said. stores over the next several weeks.

Cards 171

Cards Mobile Study Retail 171

PYMNTS

OCTOBER 1, 2020

A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital. Fortunately, Cadore quickly pivoted her business to focus on online sales and partnerships with online retailers. She introduced curbside pickup in June as customer behavior shifted.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. Rewards can help lure customers to a brand and keep them there. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 credit cards, 1.3 debit cards and 1.3

Retail 137

Retail UX Cards Branding 137

The Financial Brand

AUGUST 9, 2020

New data from annual PULSE survey shows a big jump in digital transactions even before COVID, a clear sign of changing consumer habits. The post Debit Cards Dominating Retail Payments, Fueled by P2P and eCommerce appeared first on The Financial Brand.

Retail 41

Retail Cards Payments Survey 41

PYMNTS

DECEMBER 23, 2016

This holiday season, studies say consumers are holding retailers to a higher standard than in past years. But brands, merchants and retailers are lacking when it comes to keeping pace with those expectations. Mobile experience received a C+ grade because only 22 percent of brands and retailers offer a mobile shopping app.

Retail 100

Retail Mobile Branding Customer Experience 100

PYMNTS

JUNE 22, 2018

.’s construction industry continues to struggle with late supplier payments, a new commercial card product from Barclaycard aims to address some of the cash flow issues among small businesses (SMBs) in the sector. In an email to PYMNTS, Barclaycard announced the rollout of a co-branded commercial card suite for SMBs in the U.K.

Cards 117

Cards Retail Maine Industry 117

PYMNTS

NOVEMBER 19, 2020

The expansion will now cover retail brands including H&M , O.N.S. Klarna’s 2020 Holiday Retail Report found that most U.S. In addition, 30 percent of shoppers, including 39 percent of Generation Z and millennials surveyed, would find a BNPL installment pay option a boost this year, according to the report.

US 186

US Millennials Branding Retail 186

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Disney+ is planning to offer streaming content from brands like Star Wars, Marvel and Pixar. “Re-imagined”

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

JULY 13, 2016

Move over millennials , there’s a new kid in town that is about to become nearer and dearer to retailers’ hearts: Gen Z. About three-quarters of Gen Zers also like to shop in stores that provide an “engaging in-store experience,” so think brands like Forever 21 or Urban Outfitters.

Study 100

Study Millennials Retail social media 100

PYMNTS

MARCH 25, 2016

It appears that more and more consumers are getting better connected with loyalty programs by linking their cards to them. “Card-linking has a network effect, and it is accelerating,” stated Silvio Tavares, CardLinx president and CEO, in a press release. .

Cards 100

Cards social media Survey Comparison 100

PYMNTS

DECEMBER 16, 2019

A recent National Restaurant Association (NRA) survey found that 43 percent of consumers want to order via app, but only 18 percent of NRA members have it on the menu. Credit/debit card pilferage is their core trade, so naturally, they’ve latched onto gift cards in a big way. A Side of Extra Revenue.

Mobile 134

Mobile Fraud Cards Survey 134

PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

APRIL 17, 2020

Those were quantified yesterday in a new Internet Advertising Bureau survey that shows a steep decline expected in ad spending across digital media. The IAB surveyed more than 200 U.S. The IAB survey doesn’t come as a complete surprise, although the 98 percent number is steeper than many observers expected.

social media 188

social media Survey Google Branding 188

PYMNTS

FEBRUARY 16, 2018

“As a result, our eCommerce business is now approximately $1 billion in annualized retail sales, and we are well-positioned to capitalize on what is sure to be a dynamic future in this space,” Nooyi told investors. And the numbers in this regard don’t lie: Physical retail is growing at a rate of about 3.6

Retail 124

Retail Branding Mobile Strategy 124

PYMNTS

MAY 20, 2019

Kiosks are increasingly becoming part of the retail landscape. As reported in the latest Unattended Retail Tracker , done in partnership between PYMNTS and WorldNet Payments, unattended retail is gaining traction worldwide, on the heels of growth in consumer demand and as employers look to increase their operating profits.

San Francisco 170

San Francisco Retail Philadelphia Cards 170

PYMNTS

JUNE 7, 2016

Whether they’re dedicated marketplaces or just random utility apps, the push seems to be on from retailers to transition whatever mobile-based services their consumers are currently using to walled-off apps. “Overall, the survey results showed that mobile app users are spending $7.40

Retail 100

Retail Mobile Survey Branding 100

PYMNTS

NOVEMBER 16, 2020

Business email compromise scams spiked 15 percent during the period, too, with researchers finding that BEC attacks increased across 75 percent of the industries surveyed. 21,000 was reportedly fraudulently charged to a corporate card by a former Bank of America analyst in India, Business Insider India reported recently.

Fraud 242

Fraud Security Data Cards 242

PYMNTS

DECEMBER 11, 2020

Capital One Halts BNPL Transactions On Its Credit Cards. Capital One Financial Corp is putting a stop to buy now, pay later (BNPL) transactions on its credit cards, calling the dealings “ risky ,” for both consumers and banks. Nearly 90 percent of millennials have credit cards, yet still seek new ways to finance their online purchases.

Trends 175

Trends Fraud Millennials Community Bank 175

PYMNTS

JULY 31, 2019

Leveraging technology and stylists’ input, the service narrows down thousands of clothing brands to a few monthly selections based on shoppers’ preferences. Consumers complete a survey regarding their chosen fit and style, which Amazon stylists use to tailor their recommendations. Overall, data from the U.S.

Branding 130

Branding Retail Survey Online 130

PYMNTS

OCTOBER 16, 2020

To gain a clearer understanding of the new forces reordering global commerce, PYMNTS, in collaboration with PayPal , surveyed nearly 2,200 U.S. consumers for an inside look at shopping and payment preferences after COVID, and what retailers need to know to adapt. Payments Choice Decides the Winners.

Retail 169

Retail Payments Examples Online 169

PYMNTS

JUNE 25, 2020

Last year, PYMNTS’ How We Will Pay Survey found that while an increasing share of U.S. In a world where physical retail was, by and large, shut down for three months, our consumer surveys have since found that many U.S. percent of respondents) and payment methods that don’t require touching a card reader (58.6

Google 141

Google Survey Apple Innovation 141

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Based on two surveys of nearly 15,000 U.S. Like their love of BNPL.

Millennials 256

Millennials Report United States Study 256

PYMNTS

FEBRUARY 11, 2020

If there was any stigma left about used clothing it may have been erased last week as Nordstrom put its high-end brand on what it calls “re-commerce.”. It is playing the sustainability card this year, with Fashion Footprint Calculator. We like the handle. The site’s most loyal shoppers, he said, range from teenagers to 40-somethings.

New York City 124

New York City Marketing New York Los Angeles 124

Chris Skinner

MARCH 15, 2017

Building on my challenger bank discussions, there’s some interesting points coming out of a new report by Price Waterhouse Coopers (or Playing the Wrong Cards as they’re now called, after the Oscars) on challenger banking. It’s well worth a read, especially as they found that having branches is more important than mobile apps.

Regulation 291

Regulation Retail Survey Mobile 291

PYMNTS

MARCH 8, 2019

Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. Both well-known and emerging brands are turning to mPOS solutions with the goal of delivering seamless, convenient customer experiences. Around the mPOS World. Inside Reebok’s mPOS Approach.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

APRIL 23, 2019

T-Mobile MONEY isn’t the first non-bank to offer branded banking services, or to tap into the consumer desire to seek an alternative to the more traditional bank. survey by PYMNTS found an openness among U.S. percent of all consumers indicated interest in receiving some banking services with these new, alternative brands.

Millennials 145

Millennials Mobile Study Branding 145

PYMNTS

SEPTEMBER 16, 2020

consumers were forecasting early on, but the vast majority PYMNTS has surveyed believe we’ll be well into 2021 before COVID-19 is no longer an active threat. consumers PYMNTS surveyed (57 percent) reported that payment options were relevant to where they ultimately chose to transact. But in a post-pandemic world, the majority of U.S.

Survey 233

Survey Maine Meeting Payments 233

PYMNTS

DECEMBER 11, 2020

According to the survey data, 79.6 That includes things like contactless credit and debit cards, digital wallets, cards on file or other digital methods. percent reported interest in card on file and 17.9 percent fewer consumers use contactless credit cards than would like to, while 15.1 percent of all U.S.

Study 240

Study Online Cards National 240