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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

Policies 195
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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

This person needs rescued and whoever designed that expensive use of space?” Both Barbara and Robert encouraged a hyperfocus on the online channel and Barbara declared an end to fancy MBA language and discouraging meetings to bring in a testing and learning culture of fun. “I Admittedly, Q2’s open bar had to help.)

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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

Online shoppers show deep-rooted loyalty to brands with fast shipments, easy returns, positive customer service experiences and flexible delivery options,” said Ryan Kelly, senior vice president of FedEx Supply Chain. Speaking of responding to feedback… Bank Of America And The Automated Branch.

Data 122
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To Branch or Not To Branch: Here Is The Answer

Jeff For Banks

Even if they do not frequent their local branch, they tend to bank where a branch is nearby. But what kind of branch? The Financial Brand did a showcase piece on innovative branch designs. This is a new question for your branch analysis. Can you close shop without incurring significant expense?

FDIC 110
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

The big theme was branch of the future. As many as 20-30 vendors were displaying interactive video, next-gen cash dispensers with sportscar names like TellerInfinity and 9900, branch design/configuration solutions and services, and all things branch re-invention. Online delivery? So, we get it. Two jumped out.

Chicago 98