Accenture

MARCH 24, 2017

The new regulation is aimed at enhanced customer protection against fraud, with stringent liability and accountability requirements and strong customer authentication features. PSD2 requires European banks and other payment service providers to allow customers’ accounts to be accessed via. Read the report.

Fraud 186

Fraud Security System Payments 186

FICO

MARCH 30, 2023

This got me thinking about how the seemingly innocuous shift to digital is impacting things on a macro level. Both from a cash and a fraud perspective, my curiosity was piqued, and I fell down the rabbit hole to learn more. Fraudsters Love Digital Real-Time Payments All this rapid change is great for one thing — fraud.

Fraud 52

Fraud ATM South Carolina Management 52

FICO

NOVEMBER 1, 2022

Application Fraud – Does Canada Need a New Approach? FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening. And what does that mean for the future of your fraud management solutions?

Fraud 52

Fraud Survey Customer Experience Data 52

FICO

NOVEMBER 8, 2022

Strong Fraud Protection Could Draw More Customers - Survey. Fraud protection is now firmly on the radar for consumers and has risen substantially as a deciding factor - it could even be a competitive advantage for banks. In the UK, trade bodies have called for fraud levels to be considered a national security threat.

Fraud 52

Fraud Survey Security eBook 52

FICO

MAY 6, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are completing our series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Respect the data.

Digital Banking 52

Digital Banking System Data Customer Experience 52

FICO

FEBRUARY 2, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Leverage technology (e.g.,

Customer Experience 52

Customer Experience Digital Banking Video eBook 52

FICO

JANUARY 10, 2023

Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. In a year that saw the word "scamdemic" coined, scams such as authorised push payment fraud were top of mind, along with various other fraud schemes. Few things change faster in the financial services space than fraud trends. FICO Admin.

Fraud 52

Fraud Cards Analytics Oakland 52

FICO

JULY 7, 2022

Why FICO Won Best Technology Provider for Data Analytics. The FICO team were delighted to pick up the award for Best Technology Provider for Data Analytics at this black-tie event. This platform approach is the future of how banks and other companies will manage risk, fraud, customers and decisions of every kind.

Analytics 52

Analytics Technology Data Strategy 52

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

FICO

MAY 19, 2020

History tells us that things like natural disasters, times of economic instability, and fears of recession or unemployment provide the perfect environment for increased fraud and financial crime. So, I thought I would outline my top 5 fraud manager considerations during COVID-19. Examples include fake emails from CDC, WHO, and FEMA.

Fraud 52

Fraud Management Handbook Cards 52

FICO

JANUARY 5, 2021

It’s no surprise that COVID-19 would be one of the subjects that drew readers to the FICO Blog last year, but for the Fraud Protection and Compliance category it wasn’t the only top draw. Two of our top five posts focused on digital transformation innovations in biometrics and customer identification.

Fraud 52

Fraud Compliance Survey Google 52

FICO

MAY 28, 2021

In this blog I’m going to take a view across all of the countries surveyed to deliver my top five insights: Digital ‘natives’ probably aren’t who you think they are – unless you’re from Australia or New Zealand. South Africa. Colombia and Mexico. Australia and New Zealand. Philippines. by Sarah Rutherford.

Survey 52

Survey Digital Banking Trends Comparison 52

FICO

FEBRUARY 5, 2018

How is application fraud evolving? And what should fraud leaders be doing to manage fraud risk in a digitally connected world? To answer those questions, we spoke with a man with 25 years of experience in fraud management, Bob Shiflet. This balancing act ultimately requires banks to set a fraud risk appetite.

Fraud 60

Fraud Management Analytics Strategy 60

Insights on Business

DECEMBER 27, 2017

As we wrap up an unpredictable and sometimes tumultuous year in both the fintech industry and the world, we’re looking back at the last 12 months of IBM FinTech blogs to pick out some of the more popular and insightful posts of 2017. Highlighted in the blog are the prominent benefits of blockchain technology, trust and security.

Fintech 129

Fintech blockchain Fraud United States 129

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. 03:04 pm Experian Fraud & Identity – https://www.experian.com/decision-analytics/identity-and-fraud/fraud-and-identity.html – @Experian – Adam Fingersh – GM and SVP, Fraud and Identity Solutions & John Sarreal.

Mobile 40

Mobile Cards Fraud Data 40

William Mills

SEPTEMBER 9, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds.

social media 40

social media ATM Mobile Customer Experience 40

Accenture

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. appeared first on Accenture Banking Blog. Both are critical.

Compliance 150

Compliance Regulation Innovation Fintech 150

Accenture

FEBRUARY 22, 2017

Following on from my previous blog introducing the new year in the Fintech Innovation programme, I wanted to turn the focus onto the emergence of RegTech—technologies that address the challenge and cost of regulatory compliance. appeared first on Accenture Banking Blog. Both are critical.

Compliance 150

Compliance Regulation Innovation Fintech 150

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. Traditional banks have responded by innovating and creating their own digital banking brands—witness the launches of RBS’s Bó and HSBC’s Connecting Money app.

Innovation 150

Innovation Metro Apple Marketing 150

Celent Banking

SEPTEMBER 3, 2015

I am delighted to announce that we now accept nominations for Model Bank 2016. Most regular readers of our blog will be familiar with the Model Bank programme – it recognizes effective use of technology in banking and is now in its ninth year. Digital Banking Transformation.

New York 100

New York Risk Management Maine Fraud 100

Celent Banking

JULY 6, 2016

Dan Latimore blogged about the rapid increase in the number of US financial institutions employing biometrics within their mobile apps here. Banks shouldn’t stop there, however. At ATMs – it contributes to skimming fraud. In digital customer acquisition – it contributes to unacceptably high abandonment rates.

Branch Design 113

Branch Design Survey New York ATM 113

Celent Banking

APRIL 18, 2016

In addition, the program includes keynote speeches from industry leaders and Celent analysts, plenty of opportunities to network with peers, and even to experience some of the latest technologies first hand, courtesy of our sponsors. Celent Model Bank 2016 winners are: Model Bank 2016 Categories. Digital Banking Transformation.

US 100

US Case Study Risk Management America 100

Gonzobanker

JULY 9, 2021

Following competitor Key Bank’s acquisition of Laurel Road and creating a medical focused Laurel Road for Doctors, what Fifth Third gets in Provide is a focused, national medical capability. Jack Henry acquired Stackfolio , adding analytics strength to its cloud-based payments and technology portfolio.

Fintech 197

Fintech Lending Community Payments 197

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. Report: Crypto Fraud Losses Reach $4.4B

Millennials 101

Millennials Colorado Google Leadership 101

Abrigo

JUNE 30, 2020

For PPP lenders, many workers might have continued coming into the bank or credit union branch or office, but they were unable to meet face-to-face with co-workers or customers/members due to restrictions on in-branch traffic. BSA Software. BSA Training. Customer Support at Abrigo Provides Peace of Mind. Learn More. BSA Software. Learn More.

Meeting 195

Meeting Training Conference Software 195

FICO

MAY 10, 2021

The pandemic has prompted banks around the globe to move quickly to meet evolving customer expectations. Unsurprisingly, it includes offering a stronger online presence and, in some cases, rapidly launching new digital banking capabilities. They may even be concerned that if they don’t use branches -as they could lose them.

Survey 52

Survey Digital Banking Trends Online 52

Insights on Business

FEBRUARY 10, 2019

Each day, I will update and revise this blog with financial services news, announcements, videos, and blogs live from the floor at Think. Digitally transforming operations, operating models and technologies to compete in a changing industry structure. Optimizing risk, compliance and security. Useful links.

San Francisco 79

San Francisco blockchain Conference Video 79

PYMNTS

APRIL 30, 2018

Digital banks. Now, it’s true that some companies — including some very big names across many important sectors of the economy — are taking measured steps and experimenting with blockchain tech — aka distributed ledger technology (DLT) — in the support of use cases that address tough problems. Digital Banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

FICO

NOVEMBER 15, 2022

Right now, many banks and financial services firms are locked in a competitive arms race to deliver faster, smarter, suitably tailored experiences in a bid to set them apart from their peers. Digital banking is used by an estimated 93% of the UK adult population and is forecast to increase further within the next two years.

Analytics 52

Analytics Fraud Case Study National 52

FICO

AUGUST 7, 2020

The ability to deploy digital means of identity proofing means that rather than visiting branches with identity documents, customers can verify themselves by scanning their identity and submitting a ‘selfie’. But are customers ready for this leap into truly digital banking? In many ways, Turkish banks have an advantage.

Video 52

Video Survey Regulation Comparison 52

Fintech Labs Insights

APRIL 12, 2024

Long before fintech was a thing (1995), I launched the first, and by most measures the biggest, newsletter during the first two decades of online/digital banking. It was called Online Banking Report and was read by a sizable portion of major industry players.

Innovation 15

Innovation Fintech Online Mobile 15

Insights on Business

JANUARY 28, 2019

transform to become more agile, more digital and more customer-centric. develop new insights from a convergence of data sources and predictive technology. fight fraud more efficiently and accurately. transform to become more agile, more digital and more customer-centric. fight fraud more efficiently and accurately.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

William Mills

FEBRUARY 9, 2016

Even the use of the term “fintech” has changed, not only to reflect technology companies that support financial institutions and payments, but to also describe competition from non-traditional companies looking to take a piece of business from banks.

Innovation 41

Innovation Compliance Fraud Data 41

FICO

JANUARY 9, 2019

Currently, though, only about 20% of financial institutions are delivering more than basic personalization [Digital Banking Report/Everage]; clearly, there is still a significant gap to fill. With machine learning and AI the focus of many firms, FICO Chief Analytics Officer Scott Zoldi went deep into how these technologies work.

Analytics 40

Analytics Fraud Training Data 40

Cisco

APRIL 7, 2019

Mobile-first banking is an immediate driver of digital strategy. While banks work to build the right customer experience across channels, emerging technologies like voice-first banking and intelligent chat bots gain footing. Cloud Computing and AI Transform the Banking Sector (CIO Review).

Trends 64

Trends Cyber Security Big Data Analytics 64

Tech and Finance

JUNE 14, 2018

In a recent blog at Articulate Communications I wrote about the number of surveys that public relations firms send out, and how useless many of them are. I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics.

Survey 28

Survey Millennials Fraud Mobile 28

William Mills

MARCH 30, 2017

The first day was dedicated to credit unions with sessions about Best Practices for Credit Unions, Omni-Channel Banking – Is the Branch Dead or Is it the Future and How to Best use Branding. Luvleen Sidhu, co-founder of Bank Mobile, kicked off the conference with her keynote presentation. Only time will tell.

Retail 40

Retail Conference Miami Strategy 40