blockchain Customer Experience Financial Technology Innovation 
CB Insights
MAY 15, 2019
With recent advances in blockchain, cryptocurrency, contactless payments, and more, finance is primed for disruption. As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. Get the entire 43-page PDF. Visa — One Market Center.
Insights on Business
DECEMBER 10, 2017
Banks, on the other hand, in addition to understanding complex regulations and having greater access to capital, know their customers and have their trust. Banks are also innovators. They are investing in education, hackathons, and other initiatives to allow everyone in the enterprise to be an innovator.
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Insights on Business
OCTOBER 16, 2018
Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Carmelle Cadet, IBM Blockchain Payments Business Development Manager. Monday, October 22, 2018. 10:45-11:30 AM. 2:00-2:45 PM.
Insights on Business
SEPTEMBER 21, 2018
Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.
PYMNTS
MAY 3, 2019
Small businesses (SMBs) are rarely early adopters of new financial technology (FinTech). However, with business owners and entrepreneurs often taking a page out of their personal lives as consumers, the eventual adoption of emerging solutions is an inevitable part of FinTech innovation.
Insights on Business
JUNE 14, 2018
Today, if banks want to continue to succeed, they must reinvent themselves once again from generalist to specialist by creating new products that enable banks to build better forms of customer experiences. Digital reinvention at its most fundamental level reconceives banking using a customer-first or customer-centric perspective.
Gonzobanker
DECEMBER 19, 2022
Let’s see how this new scale allows for big investments in future innovation. Since taking the reins at MSUFCU in 2015, Clobes has more than doubled the size of the credit union, started a successful service organization (the Reseda Group), built an innovation center (The Lab), and started development of a new digital platform (Nextly).
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