NCR

MAY 22, 2017

Big data has been one of the tech industry’s most popular buzzwords for a few years now. But as the number of data sources grows and technology to process it becomes more powerful, the trend is changing from a nice-to-have addition to becoming an essential part of any company’s offering. Fighting fraud.

Big Data 85

Big Data Data social media Fraud 85

PYMNTS

JULY 18, 2016

Big Data can present big rewards or big headaches for retailers. A recent whitepaper by Synchrony Financial titled “Taming Big Data” found that efficient, targeted data collection can result in customized experience, which, in turn, leads to a better return on investment.

Data 100

Data Big Data Analytics social media 100

PYMNTS

JUNE 15, 2017

As a result, fraud management in retailing may not be as well-informed as it could be when it comes to detecting and preventing fraud, while at the same time promoting an optimal customer experience. They are trying to get an integrated data solution so they can view and understand their customer base.”.

Fraud 115

Fraud Data Tools Management 115

NCR

FEBRUARY 6, 2017

One of the key questions for financial institutions (FIs) this year will be how they respond to the changing expectations of their customers when it comes to interacting with their banks. Big data analytics also needs to play a key role in this, as it will help banks develop a greater understanding of their customers’ journeys.

social media 40

social media Strategy Customer Experience Big Data 40

PYMNTS

JUNE 7, 2016

In fact, the average loss of a single fraudulent “new” online bank account in the U.S. And they’re doing so by using authentication processing that relies on the rapidly growing available spectrum of big data: AKA the “digital fingerprint” of a consumer. Which comes back to how data is being managed.

Big Data 100

Big Data Data Fraud Trends 100

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. Baker Hill. www.bakerhill.com. AI Foundry. www.aifoundry.com. RCGILTNER Services, Inc. www.rcgiltner.com.

Conference 40

Conference Innovation Lending Customer Experience 40

William Mills

SEPTEMBER 25, 2018

However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. The product is addressing the time-intensive process of gathering background data on muni bonds. ^SR. 09:34 am Cashoff.

Mobile 78

Mobile Customer Experience Lending Analytics 78