BankInovation

FEBRUARY 13, 2024

Financial institutions continue to spend on technology but many bank technology experiences are disjointed. To create more seamless digital experiences, banks […]

How To 63

How To Customer Experience Fintech Technology 63

BankInovation

DECEMBER 27, 2023

Among themes discussed on Bank Automation News’ most popular “The Buzz” podcast episodes this year are: Improving customer experience; Navigating ChatGPT for finance implications; and Preparing for FedNow Listen to the top 3 podcasts of 2023: Citi Treasury and Trade Solutions improves CX, grows revenue 34% Naveed Anwar, global head of digital (..)

Customer Experience 68

Customer Experience Data Retail 68

ABA Community Banking

APRIL 18, 2024

The post Podcast: How a Georgia community bank engaged employees at 3X the national rate appeared first on ABA Banking Journal. The rest are described as disengaged, with 17 percent actively disengaged, "which means they are literally trying to sabotage the organization," notes Neil Stevens.

Georgia 52

Georgia Community Bank National Community 52

BankInovation

MARCH 12, 2024

Fintel Connect helps Live Oak Bank increase its deposit volume. The digital, FDIC-insured bank looked to affiliate marketing platform Fintel Connect nearly two years ago to expand its reach, Fintel Connect Chief Executive Nicky Senyard tells Bank Automation News on this episode of “The Buzz” podcast.

Digital Banking 61

Digital Banking FDIC US Marketing 61

ABA Community Banking

FEBRUARY 13, 2023

For Valentine's Day, the ABA Banking Journal Podcast brings you a classic bank-meets-girl-meets-boy love story. The post Podcast: A classic love story gets its start in a D.C. bank branch appeared first on ABA Banking Journal.

Meeting 119

Meeting Community Bank Community 119

Jeff For Banks

APRIL 11, 2024

In the clutter I found my sloppy copy notes from two podcast interviews. Release: November 2023 Guest: Mike Butler , CEO of Grasshopper Bank Link: Managing Through Change (or in other words, Getting Stuff Done!!) - The Kafafian Group, Inc. Our bank does not want to be a software company. - I put them in the shred pile.

Management 78

Management Groups Company Software 78

BankInovation

DECEMBER 12, 2023

Bottomline Technologies’ Chief Revenue Officer for North America Kevin Pettet told Bank Automation News on this episode of “The Buzz” podcast that three technologies will help banks grow their client bases and improve […]

Technology 66

Technology America Management Payments 66

ABA Community Banking

DECEMBER 8, 2023

The post Podcast: The bank policy outlook for 2024 appeared first on ABA Banking Journal. From the Basel III endgame to Regulation II to new Community Reinvestment Act and Section 1071, 2023 has delivered a regulatory onslaught for the industry. How are bankers navigating the waves of overlapping changes?

Policies 59

Policies Community Regulation Industry 59

ABA Community Banking

APRIL 13, 2023

How can community bank emerging leaders take initiative in innovation? The post Podcast: The just-do-it mindset in community bank innovation appeared first on ABA Banking Journal. Tim Shangle advises bankers to take small steps and explore what new technologies can do.

Community Bank 98

Community Bank Community Innovation Technology 98

ABA Community Banking

NOVEMBER 10, 2023

Family-owned businesses, especially those crossing the mark of $10 million in annual revenue, often have unique banking needs. The post Podcast: Bespoke banking for family-owned businesses appeared first on ABA Banking Journal.

Management 52

Management Community Bank Community Lending 52

ABA Community Banking

JANUARY 5, 2022

What's on the community bank roadmap for digital process improvement in 2022? On the latest episode of the ABA Banking Journal Podcast, Chris Bailey lifts the curtain on his bank's investments in digital signature management, conversational capabilities and client business optimization.

Community Bank 98

Community Bank Community Management Customer Experience 98

ABA Community Banking

JANUARY 22, 2024

The move to MDI status is part of the 130-year-old bank’s pivot to serving its community more deeply while building its capital base to support growth. The post Podcast: MDI status helps a mutual bank supercharge its strategy appeared first on ABA Banking Journal. On the latest episode of [.]

Strategy 52

Strategy Community Capital Community Bank 52

ABA Community Banking

MAY 18, 2022

From Butch Cassidy to Bonnie and Clyde, bank robbers have always had a pop culture mystique. But bank robberies are no Hollywood storyline for bank employees and customers, whose safety and even lives are put at risk when a robber holds up a bank branch.

Indiana 98

Indiana Community Bank Community Security 98

ABA Community Banking

MARCH 17, 2022

At a community bank with limited staff and resources, tech transformation is all about setting priorities. The post Podcast: Step-by-Step IT Transformation at a Community Bank appeared first on ABA Banking Journal.

Community Bank 105

Community Bank Community Resources Online 105

Bank Innovation

FEBRUARY 2, 2018

It’s almost a truism in banking to say, “We’re really a technology company,” but few can substantiate the claim. Green Dot has a good argument for that: it was a technology company that bought a bank. Its banking-as-a-service model reflects that.

Technology 199

Technology Company Apple Cards 199

ABA Community Banking

JUNE 13, 2023

The latest episode of the ABA Banking Journal Podcast features the winners of ABA's Distinguished Service Awards for Risk and Compliance. The post Podcast: Perspectives from two bank risk and compliance leaders appeared first on ABA Banking Journal.

Compliance 52

Compliance Risk Management Training Leadership 52

ABA Community Banking

NOVEMBER 4, 2020

He helped transform the community bank into one that has won awards—including a 2019 ABA Foundation Community Commitment Award—for its responsiveness to local needs. The post Podcast: Believing in What Banking Can Do appeared first on ABA Banking Journal.

St. Louis 116

St. Louis Community Bank Community 116

ABA Community Banking

MARCH 30, 2023

The ABA Banking Journal Podcast wraps up Women's History Month with a conversation on an early Texas banking pioneer: Anna Mebus Martin. The post Podcast: Meet Anna Martin, a Texas banking pioneer appeared first on ABA Banking Journal.

Texas 52

Texas Meeting Community Bank Community 52

ABA Community Banking

MARCH 10, 2021

When Gilda Nogueira's family immigrated to the United States, East Cambridge Savings Bank in Cambridge, Massachusetts, helped them land on their feet and begin their new life in America. Today, Nogueira pays this opportunity forward through community banking as president and CEO of ECSB.

Community Bank 105

Community Bank Community Massachusetts United States 105

ABA Community Banking

OCTOBER 21, 2020

On the latest episode of the ABA Banking Journal Podcast, Old National Bank's Ben Joergens discusses his bank's experience launching a Bank On-certified account. The post Podcast: Behind the Scenes with a ‘Bank On’ Product appeared first on ABA Banking Journal.

National 105

National Community Bank Community Marketing 105

ABA Community Banking

MARCH 31, 2021

When the coronavirus pandemic began, Craft Bank was just about to begin its capital raise as a de novo community bank in Atlanta. The post Podcast: Crafting a New Bank Amid COVID-19 appeared first on ABA Banking Journal.

Atlanta 105

Atlanta Community Bank Community Capital 105

ABA Community Banking

MARCH 18, 2020

Amid the global coronavirus pandemic—and a massive response by policymakers—how can community banks best meet customer and employee needs while managing their balance sheets and loan portfolios? The post Podcast: A Community Bank Coronavirus Playbook appeared first on ABA Banking Journal.

Community Bank 109

Community Bank Community Meeting Management 109

BankInovation

DECEMBER 29, 2021

Banks, bots and artificial intelligence (AI) were the major automation themes across Bank Automation News’ most popular “The Buzz” podcasts in 2021. Our top five most listened-to podcasts are: No. 5: Why banks need broader product portfolios, […].

96

96

ABA Community Banking

SEPTEMBER 16, 2020

Community and midsize banks aren't one-size-fits-all, and neither are the strategies they can adopt for their core processing needs. Two community bank CIOs describe five strategies banks can pursue. The post Podcast: Five Community Bank Core Provider Strategies appeared first on ABA Banking Journal.

Community Bank 105

Community Bank Community Strategy Digital Banking 105

ABA Community Banking

NOVEMBER 21, 2022

As the end of the year draws near, banking journalist and analyst Paul Davis joins the ABA Banking Journal Podcast to discuss the bank mergers and acquisitions outlook for 2023. The post Podcast: The community bank M&A outlook for 2023 appeared first on ABA Banking Journal.

Community Bank 59

Community Bank Community Fintech 59

ABA Community Banking

JULY 7, 2021

Barry Allen of Tower Community Bank joins the ABA Banking Journal Podcast to talk about biking adventures closer to home. The post Podcast: How One Bank Turned a Cycling Hobby into a Line of Business appeared first on ABA Banking Journal. It's summer cycling season, and the Tour de France is in full swing.

Community Bank 105

Community Bank Community Marketing Retail 105

ABA Community Banking

MARCH 9, 2023

How does a community bank whose bread and butter was mortgage lending make the business sustainable in a time when mortgages have increasingly moved to the nonbank sector? The post Podcast: How a community bank boosted its consumer mortgage program appeared first on ABA Banking Journal.

Community Bank 64

Community Bank Community Lending Customer Experience 64

ABA Community Banking

SEPTEMBER 9, 2020

The fourth season of the ABA Banking Journal Podcast kicks off with Minnesota community bank CEO Andy Schornack. The post Podcast: Giving Emerging Community Bank Talent ‘Opportunities to Shine’ appeared first on ABA Banking Journal.

Community Bank 96

Community Bank Community Minnesota Resources 96

ABA Community Banking

JULY 15, 2020

When COVID-19 accelerated customer movement into mobile and online banking solutions, and triggered consumers to push their funds into bank accounts, banks that had made investments in the digital customer experience were positioned to capitalize.

Digital Banking 122

Digital Banking Customer Experience Capital Mobile 122

ABA Community Banking

SEPTEMBER 8, 2022

The season premiere of the ABA Banking Journal Podcast features a banker's perspective on participating in the campaign and a sneak preview of new creative. The post Podcast: How #BanksNeverAskThat helps protect bank clients against fraud appeared first on ABA Banking Journal.

Fraud 59

Fraud Community Bank Community Marketing 59

ABA Community Banking

FEBRUARY 5, 2020

It takes a “diversity of imagination” to drive innovation in community banking, says Lead Bank CEO and Vice Chairman Josh Rowland on the latest episode of the ABA Banking Journal Podcast, sponsored by Franklin Madison.

Innovation 107

Innovation Community Bank Community Leadership 107

ABA Community Banking

MAY 18, 2023

The cover story of the latest issue of the ABA Banking Journal features an unprecedentedly transparent look into what happens inside a financial institution during and after a ransomware attack. The post Podcast: The anatomy of a community bank ransomware attack appeared first on ABA Banking Journal.

Community Bank 52

Community Bank Community Risk Management Compliance 52

ABA Community Banking

DECEMBER 20, 2022

What's on the banking industry's policy radar for 2023? The post Podcast: What’s on banks’ policy agenda for 2023? appeared first on ABA Banking Journal. appeared first on ABA Banking Journal. ABA's Government Relations Council recently met in Washington, D.C.,

Policies 59

Policies Washington Industry Resources 59

ABA Community Banking

FEBRUARY 10, 2021

As an early-career CPA, Carissa Rodeheaver began her community banking career as a trust administrator nearly three decades ago. Now, she's at the same bank, as chairman, president and CEO of Oakland, Maryland-based First United Bank and Trust.

Community Bank 105

Community Bank Community Oakland Maryland 105

ABA Community Banking

SEPTEMBER 22, 2022

Christian Ruppe co-founded a fintech firm when he was in college — and later he brought his experience in-house in the community banking space. The post Podcast: How middleware can accelerate community bank innovation appeared first on ABA Banking Journal. “Were [.].

Community Bank 52

Community Bank Community Innovation Strategy 52

ABA Community Banking

JUNE 17, 2020

First Independence Bank was founded 50 years ago to help rebuild Detroit's economy in the wake of damaging urban violence. The post Podcast: Minority Banks and Financial Inclusion appeared first on ABA Banking Journal.

Detroit 90

Detroit Community Resources Leadership 90

ABA Community Banking

APRIL 8, 2020

The post Podcast: Long-Term Fintech Investments Strengthen Bank During Pandemic appeared first on ABA Banking Journal. Ed Francis talks about how InBank's technology investments have positioned the company to serve its customers and thrive long-term, even in the midst of the coronavirus pandemic. .

Fintech 105

Fintech Technology Company Customer Experience 105