PYMNTS

JUNE 6, 2017

The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. As a result, it’s important that merchants refocus their efforts on enhancing the customer experience to achieve retention and maintain loyalty.

Study 100

Study Retail Austin Customer Experience 100

PYMNTS

DECEMBER 4, 2019

The beauty brand has launched pop-up shops in cities such as Austin, Miami, Boston and London, but its success has primarily been in online sales of its lotions, lash products and soft, pink-colored lip balms since its 2014 inception. The department store retailer has also reportedly worked with Allbirds, Everlane and Away.

Los Angeles 131

Los Angeles New York Miami Austin 131

PYMNTS

JUNE 19, 2018

eCommerce platforms and marketplaces are leveling the retail playing field by connecting buyers who have specific needs with groups of sellers that can meet them,” said Bill Ready, chief operating officer at PayPal. Hyperwallet has offices in Austin, London, San Francisco, Sydney and Vancouver.

San Francisco 125

San Francisco Austin Online Retail 125

PYMNTS

FEBRUARY 7, 2020

In Amazon’s case, the value of logistics is about $1 trillion, which is the valuation the company reached again this week, after the firm’s results and investments managed to impress investors. Not just for running a business smoothly – but for their actual, literal dollar value.

Austin 131

Austin Lending Omaha New York City 131

PYMNTS

MARCH 11, 2020

billion, on an 82 percent increase in retail sales. That is the most organic growth of any automotive retailer ever in the U.S. For example, as reported by Forbes, auditor Grant Thornton wrote that “management believes” it can meet its financial obligations through February 2021. In 2019, we increased GPU by $750. Ontario (L.A.),

Company 130

Company Miami San Antonio Oklahoma City 130

Javelin Strategy & Research

FEBRUARY 12, 2015

Many digital and retail leaders are frustrated. What do I have to DO to get into the best digital customer relationships? We’re moving into a period of re-regulation of retail financial services, and banks or credit unions of all sizes are wary. I’ll be speaking on this subject at Retail Banking 2015 in Austin in March.

Austin 40

Austin Customer Experience Data Retail 40

CB Insights

JANUARY 6, 2019

The impending “death of retail” has been projected for decades. But, in an increasingly digital world, brick-and-mortar retail shops are embracing new ways to disrupt the system and get an edge on customer attention. One popular choice: retail innovation labs. Get the 54-page retail report.

Innovation 77

Innovation Retail Branding Technology 77