South State Correspondent

AUGUST 30, 2023

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. In this article, we explore what a data strategy looks like, how that translates into tactics, and how the “Next Best Action” should be a near-term goal to build towards.

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Data Analytics Strategy Examples 195

Abrigo

JULY 27, 2023

How banks and credit unions can leverage regtech What FI staff members need to know when considering implementing regtech in the banking sector. Would you like other articles on fraud and AML/CFT compliance in your inbox? Of course, banks and credit unions are highly regulated industries, and this is increasing.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 27, 2023

How banks and credit unions can leverage regtech What FI staff members need to know when considering implementing regtech for banks. Would you like other articles on fraud and AML/CFT compliance in your inbox? Of course, banks and credit unions are highly regulated industries, and this is increasing.

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 14, 2023

Practical advice for using data to develop and support institution goals Answering three questions ahead of strategic development discussions can ensure data drives your financial institution's efforts. Would you like other articles like this in your inbox? Make informed decisions faster. CRE concentration report.

Strategy 195

Strategy Data Analytics Analysis 195

South State Correspondent

DECEMBER 8, 2023

Recently, the American Banker hosted their annual Small Business Banking Conference in Nashville, and as always, it was one of the better banking conferences of the year. Strike early and often to keep the customer building their relationship with your bank. We sat through almost every presentation and took pages of notes.

Conference 195

Conference Retail Community Bank Technology 195

Abrigo

JANUARY 6, 2020

Bank Secrecy Act (BSA) and compliance officers at financial institutions in 2019 remained focused on staying on top of all of the regulatory changes occurring in the space, and it showed in the articles on Abrigo’s blog that were the most popular. Can Financial Institutions Bank CBD Retailers? Cannabis Banking.

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Fraud Compliance Training Retail 300

Abrigo

OCTOBER 17, 2023

Why change management is vital for banks and credit unions Regulators promote change management to manage risk, but banks and credit unions can also achieve important benefits when they manage change. This article describes recent comments by financial regulators about managing change.

Management 195

Management Lending Risk Management Strategy 195

South State Correspondent

JANUARY 10, 2024

Ask a banker about the value of their bank, and they will either talk about some derivation of book value or earnings multiple. You might find out that your low cost of funds or higher-than-average net interest margin likely drives the bulk of your bank’s value, but then what do you do? Do you reduce your cost of funds?

Management 195

Management Examples Marketing Millennials 195

Alex Jimenez

JULY 31, 2023

There are reports of some publications, such as CNET , using LLMs to write articles that would otherwise be written by a human. My point, instead, is to point to journalists themselves, or those that assign them work, on how they are covering LLMs. First, let’s understand how ChatGPT works and what it’s built for.

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Examples Training social media US 98

Abrigo

MARCH 11, 2022

Expert insights on 10 regulatory topics that NBFIs should consider this year Review this list of what regulators are looking for in 2022 to help your NBFI pass exams with flying colors. Takeaway 3 NBFIs should review common deficiencies in AML programs that regulators are citing and fix issues before their next audit or exam.

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Regulation cryptocurrency Policies Management 195

Abrigo

MARCH 7, 2022

Takeaway 3 Financial institutions should review the common AML program deficiencies and address issues before their next audit or exam. Office of Foreign Assets Control (OFAC) compliance should be a high focus as sanctions become more complex and require constant diligence. 2022 Regulatory Focus.

cryptocurrency 195

cryptocurrency Regulation Fraud Policies 195

Abrigo

MAY 5, 2022

Podcasts for Bank & Credit Union Execs & Staff Are Plentiful; Here Are 10 Good Ones These banking podcasts discuss current events, strategic and policy issues, competition, digitalization advice, and more. Would you like other articles like this in your inbox? Love banking podcasts? Banking Transformed 2.

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Community Lending Maine Resources 195

Gonzobanker

AUGUST 24, 2023

This decade-long crisis touches banks’ products, technologies, people, processes and the political climate. In an article titled Is the Banking Crisis Over? Banks had more than $500 billion in unrealized losses on their securities at the end of March. A person’s core has to be in shape—and so does a bank’s.

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Innovation United States Industry Technology 148

Abrigo

JULY 13, 2023

Would you like other articles like this in your inbox? In the context of financial crime, this troubling analogy refers to a manipulation technique used to exploit vulnerabilities in a victim through frequent interactions and social engineering. Banks can leverage data analytics to identify unusual patterns and anomalies.

Fraud 195

Fraud cryptocurrency Training social media 195

FICO

SEPTEMBER 27, 2022

Digitalization and artificial intelligence will radically change retail banking. What does this mean for banks? In order not to miss the boat of the rapid technological developments, financial institutions need to know where their digitalization journey should go and how they want to use the innovative technologies in a focused manner.

Analytics 52

Analytics Strategy Operations Google 52

South State Correspondent

AUGUST 31, 2022

Banks are full of documents. In this article, we detail the state of document intelligence for banks and highlight how it leverages the latest in artificial intelligence (AI) and workflow automation. Google’s Document AI , for example, can pull data from Google Maps.

Training 74

Training Data Examples Taxes 74

South State Correspondent

MARCH 7, 2024

By now your bank is likely convinced on the merits of generative AI. Microsoft’s Office 365 CoPilot, the integration of the Microsoft version of OpenAI’s Chat GPT into the Office suite, represents the fastest, and likely safest way, to integrate the latest technology within your bank. What is CoPilot for Banks?

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Training Data Tools Technology 195

Insights on Business

DECEMBER 7, 2017

Two years ago I wrote an article on the 6 biggest trends in FinTech. To IBM, we refer to it as cognitive computing and it emphasizes that artificial intelligence should augment human intelligence, not replace it. In finance, AI is helping detect and fight fraud before it can be detected by humans. Blockchain.

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Trends Technology Fintech blockchain 145

Gonzobanker

MAY 31, 2019

article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” Financial institutions that want to play in the small business lending sandbox need to bring their digital toys.

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Lending Community Bank Community Data 141

Celent Banking

JANUARY 20, 2017

It seems that way with Celent’s Model Bank awards, too. Those who’ve followed the Model Bank Awards closely will note that our awards format has evolved to follow the market over the years. And lines elsewhere begin to blur, too – for instance, should a mobile payments initiative be in mobile, or in payments, or in its own category?

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Case Study Boston Innovation Massachusetts 100

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Instead of a prompt as you use for ChatGPT, you give AutoGPT a goal and then watch it go to work.

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social media Data Marketing Technology 195

FICO

APRIL 21, 2020

We’ve been seeing major technological advancements in most industries – including healthcare, banking, and hospitality. In the third installment of my series , here are some insights about the future of banking and what small business lenders should prepare for in a post-Coronavirus economy.

Community Bank 75

Community Bank Community Lending Fraud 75

FICO

NOVEMBER 10, 2020

I am always glad to see headlines like this one, which ran last summer in The New York Times: “ How to Reduce Credit Card Fraud.” In addition to these core technologies, banks and card issuers have large fraud teams dedicated to investigating individual customer claims, as well as monitoring trending fraud patterns. Emphases added.).

Fraud 98

Fraud Cards Analytics Mobile 98

PYMNTS

APRIL 29, 2019

Yet, there’s an insight here that goes well beyond the number of dollars Amazon will invest, and how well the company may manage investor and analyst expectations in light of revised Q2 guidance. And how much are consumers willing to pay to get that certainty? The Census says 10 percent, but you know how we feel about their estimates.

Online 162

Online Retail Study Cards 162

FICO

OCTOBER 26, 2021

5 Ways Credit Unions Can Be More Resilient with AI and Analytics. As an article in CU Insight put it, “When credit unions misidentify or overlook their actual best members, they fail to value them correctly, and lack good insight into their behaviors and preferences. How are you different from other financial institutions?

Analytics 52

Analytics Community Branding Data 52

Jeff For Banks

JUNE 25, 2020

I also hear that silos are a problem in banking. If you read my articles, watch my videos, or have heard me speak you know I'm a big proponent of the Marketing function taking a more prominent role in banks because customer acquisition and the customer experience has changed so much in the past decade. When I asked.

Marketing 78

Marketing Trends Survey Management 78

FICO

MAY 19, 2020

Blocked cards and frozen funds that are under investigation are a major headache to consumers and nimble organizations will be doing all they can to minimize these and to look at how they might make their policies more flexible. They need to know how to avoid them, what to look for and what to do if they think they see something unusual.

Fraud 52

Fraud Management Handbook Cards 52

Jeff For Banks

OCTOBER 1, 2017

At a recent banking conference, Ray Davis of Umpqua Bank took center stage to tell of his journey from a small, Oregon community bank to a regional powerhouse. And product was not part of the bank's success. And I used those hotel notepads. Someone has to use them. He mentioned products only briefly.

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Conference DC Oregon Marketing 60

Social Assurance

APRIL 13, 2021

When your bank or credit union thinks about Artificial Intelligence, do you feel your palms start to clam up? Let me break it down for you with some simple definitions, followed by data that explains why AI is important. Then I’ll end it with how the use of technology is currently, or will eventually, help your financial brand.

Branding 15

Branding Fraud Arizona Data 15

South State Correspondent

OCTOBER 28, 2022

Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, Many of the new banking and payment technologies have now far eclipsed traditional cores’ capabilities.

Conference 195

Conference Technology Las Vegas Trends 195

FICO

FEBRUARY 18, 2019

Over the past few weeks, I’ve seen several articles and seen and heard many comments that are positively crowing about the demise of SMS as a factor for PSD2 Strong Customer Authentication. The European Banking Authority (EBA) have not ruled out the use of SMS as an authentication method. This is a misconception.

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Survey Metro Mobile Security 45

Lex Sokolin

OCTOBER 28, 2020

For those of us uninitiated in the details of how corporate America rents hardware and software solutions, this stuff can seem cryptic. This Forbes article by Joe Cornell of Spin-Off Research lays it out for us in a neat org chart. Or see this article that references the transaction slides. But it needn’t be.

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blockchain Google National Apple 40

South State Correspondent

JULY 24, 2023

We studied the movie’s playbook and uncovered some lessons banks can use. This article highlights these lessons and applies them to marketing deposits. Setting The Context We will stipulate that your bank isn’t as iconic as the Mattel fashion doll that was introduced in 1959. However, these facts matter little.

Marketing 195

Marketing social media Branding Apple 195

South State Correspondent

JANUARY 30, 2024

Banks are under pressure to find ways to increase earnings against a backdrop of slower increases in earning assets and quickly rising deposit and credit costs. As such, bank budgets have come under scrutiny. We recently conducted a small sample poll, and out of 21 banks, budgets were down an average of 14% for this year.

Capital 195

Capital Operations Customer Experience Comparison 195

FICO

JANUARY 11, 2023

Top 5 Decision Management Posts of 2022: AI and Digital Jane. From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future. The promise of AI and FICO Platform dominated the top posts of 2022 in the Decision Management category.

Management 52

Management Analytics Data Tools 52

FICO

MARCH 28, 2023

While most marketers were comfortable using data and had access to a wide variety of data types, there was an interesting disconnect. Banks need insights that help them meet customers where they are in life. Be the Amazon of banking, sort of. Lower-priced ‘used’ options. This points to a bigger issue. Consider this.

How To 52

How To Analytics Data Strategy 52

CB Insights

OCTOBER 31, 2019

Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. The rise and fall of chatbot hype: How the bubble burst. Personal finance: Using chatbots to help people manage their spending. Source: Engadget.

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Industry Examples Tools Retail 78