Bank Innovation

NOVEMBER 11, 2019

The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […]. . “Technology is an enabler, but user experience design provides […].

UX 225

UX Apple User Experience Digital Banking 225

PYMNTS

JULY 23, 2020

They are all digital channels [that companies need] in order to reach the customer for all kinds of services.”. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Google’s expertise is in UX design,” he noted. “By Consider, he said, how the Apple Card came into the market. Google’s Aim.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JUNE 4, 2020

Webster noted that challenger banks of the past haven’t offered much in the way of a genuine challenge to traditional banks. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141