PYMNTS

MARCH 18, 2019

Faster is part of a user experience, Edwards said, but not the entirety of it — and the future of faster payments and disbursements in general, he noted, is in building that better optimized total payments experience. Apple Pay, Edwards noted, is a good experience, in fact it’s an improvement on using a card in many ways.

Cards 144

Cards Apple Payments User Experience 144

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

Jack Henry

AUGUST 13, 2014

These technology titans have the budgets and the users to create a first-class user experience and completely disrupt the way all of us view mobile banking and mobile payments. But can they focus enough to maintain what the banks and credit unions already know about this market? Who is your RDC provider?

Google 108

Google Mobile Apple Community Bank 108

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Banking 2020

JANUARY 15, 2015

As we begin 2015 in retail banking, here is a quick look at five trends to watch for in 2015. Digital Banking. The 2014 Federal Reserve report identified that, for the first time, more than 50% of smartphone owners are using mobile banking. Banks continued to invest heavily in this channel to differentiate last year.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

JULY 13, 2016

So, it follows that a company looking to build a digital bank would turn to those apps, and others like them, for inspiration. NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. The L-word and a banking app? He said that approach has led Number26 to be more innovative than many other banks.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

PYMNTS

JULY 23, 2020

They are all digital channels [that companies need] in order to reach the customer for all kinds of services.”. If issuers and banks don’t do that, he said, Apple, Google, Samsung and a whole host of Big Tech players are ready to step in and do so — taking away FI customers in the process. How Banks Can Beat Big Tech.

UX 165

UX Cards Google User Experience 165

PYMNTS

NOVEMBER 25, 2019

While much is yet to be announced about Google Cache, VB expects them to provide an experience layer, while letting the financial institution provide the account and deal with regulatory compliance. Banks are never going to become obsolete,” VB said, “but they could end up becoming stored value accounts. Google’s Aim.

Google 272

Google Fintech Payments Apple 272

PYMNTS

JANUARY 2, 2017

DIGITAL BANKING TRACKER. The Digital Banking Tracker looks at how old ways of banking are evolving with the advent of faster technology that allows customers to get real-time updates on their accounts, share money with ease among contacts and even open accounts with a selfie. FASTER PAYMENTS TRACKER.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

JUNE 4, 2020

Webster noted that challenger banks of the past haven’t offered much in the way of a genuine challenge to traditional banks. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141

William Mills

SEPTEMBER 7, 2016

How can you preserve the digital user experience? Demo: Showing gmail where it notifies the consumer that the bank account may have been compromised and needs to be locked. Specializes in digital banking platform. Who is the target market? Showing Phishing Scam. They are here to solve it. I am here for it.

Mobile 40

Mobile Cards Fraud Data 40