Analytics Customer Experience Leadership Risk Management 
PYMNTS
MAY 27, 2020
“Chris will be a great addition to the executive team, not only because of the deep payments expertise he brings, but also for his passion for people and excellent leadership,” Kelly said in the announcement. “I In separate news, California-based analytics firm GoodData recently unveiled a strategic and investment partnership with Visa.
Gonzobanker
JULY 8, 2022
However, in order to address this leadership mandate, CIOs must break through the tactical mindset and focus that consumes most hours of their day. Simply taking orders, fulfilling requests, managing outages, and measuring service levels—important responsibilities for sure—will not position the CIO nor the financial institution for success.
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FICO
AUGUST 30, 2019
For every customer interaction, decision science and predictive analytics can enable businesses to make the most of all available data to anticipate customer needs and prescribe the best action. Competing with these companies can be challenging for those organizations that are earlier in the analytic maturity.
FICO
JANUARY 24, 2018
Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.
Gonzobanker
DECEMBER 17, 2021
After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. Lifetime Leadership Achievement Awards. Congrats on a brave move and national recognition Jim!
Gonzobanker
DECEMBER 22, 2020
An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business. Now let’s apply this same no-huddle scoring to the world of digital origination, customer analytics and front-to-back office workflow and start building a Smarter Bank.
Bussman Advisory
SEPTEMBER 11, 2017
Services tend to be splintered across multiple channels, making for a disjointed customer experience. In a world of trillions of nanosecond micropayments and smart contracts, we think banks will increasingly be seen as trusted providers and fraud risk managers, for instance. Be ready for next-generation business models.
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