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At Citigroup, Mobile User Growth Outshines Online Activity by Nearly 3x

Bank Innovation

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170
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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. Functionality first.

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The Evolution Of eBay’s Global Payments Strategy

PYMNTS

Many businesses today see selling products in new markets as a growth opportunity. Expanding into a new market — even one as geographically close as Mexico, for example — would present a number of logistical hurdles that many businesses may not be equipped to handle. Appealing to a wider array of customers within the U.S.

Strategy 230
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Entersekt Teams With Cellulant For More Secure Digital Banking

PYMNTS

The pandemic has accelerated the shift to online banking. In an interview with PYMNTS, Mzukisi Rusi, head of technology delivery in North America at Entersekt, said that the move to digital banking started before the pandemic and had been focusing on improving user experience and preventing fraud.

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Asian Food Delivery Firm HungryPanda Raises $20M

PYMNTS

Online food delivery company HungryPanda has raised $20 million in a funding round led by Antoine Nussanbaum from Felix Capital and Laurel Bowden from 83North, according to a release. We bring global experience and expertise in this market, which has already made us the leader in a number of cities in the U.S., ANZ and Europe.

Capital 141
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Alibaba On Why US Is The ‘Testing Ground’ For Global B2B eCommerce

PYMNTS

Trust in B2B eCommerce is critical for both buyer and suppliers, and as more businesses demand to conduct trade online, B2B eCommerce platforms like Alibaba are positioning themselves as facilitators of this buyer-supplier trust. As Alibaba’s highest-value market, the U.S. As Onan explained, payment habits vary across the globe.

US 120
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How The Pandemic Is Making Robust Address Verification Critical For eCommerce Platforms

PYMNTS

Once your [onboarding] process or your user experience turns complicated, it is more probable that the customer or the sale will fall [before] the next steps.”. This can help accelerate the process for consumers as well as individual sellers across multiple markets. “We