PYMNTS

AUGUST 12, 2020

Once your [onboarding] process or your user experience turns complicated, it is more probable that the customer or the sale will fall [before] the next steps.”. For Latin America in particular, there is an additional challenge because not everybody has a bank account,” Rodríguez said.

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

FEBRUARY 20, 2020

Online food delivery company HungryPanda has raised $20 million in a funding round led by Antoine Nussanbaum from Felix Capital and Laurel Bowden from 83North, according to a release. We bring global experience and expertise in this market, which has already made us the leader in a number of cities in the U.S., ANZ and Europe.

Capital 141

Capital User Experience New York America 141

PYMNTS

OCTOBER 1, 2020

We're focusing on the ability for consumers to use their rewards points at over 60 million merchants around the world, whether that’s online, in-store or via contactless using a major wallet such as Apple Pay or PayPal – and really bringing [loyalty redemption] to life.”. a seamless omnichannel experience.”. My Rewards 2.0

Apple 233

Apple Trends America Strategy 233

PYMNTS

OCTOBER 18, 2018

17) that it will enable tokenization services on all cards by 2020, as part of its Digital Commerce Solutions, a suite of offerings geared toward making online transactions speedier and more secure. Fraud-scoring efforts with Bank of America will help boost approval rates, said the firm. Mastercard said Wednesday (Oct.

Cards 150

Cards Security Online Branding 150

PYMNTS

MARCH 17, 2020

While user experience is key, these tools must also be agile enough to rise to small- to medium-sized businesses’ (SMBs’) digital-native foundations. But when platforms can promote automation without adding complexity to the user experience, these technologies will be able to find traction within SMBs everywhere.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

JULY 29, 2019

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Small dollar loans are often sought when members need funds to cover unexpected expenses.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

DECEMBER 10, 2020

This has often entailed doing away with paper-based payments in favor of cloud-enabled AP and AR solutions that professionals can access from their laptops, computers, mobile devices and tablets to process expenses online. .

Operations 192

Operations Payments Cards Mobile 192

PYMNTS

JANUARY 14, 2019

Analysts who think of Macy’s as the bellwether for middle-America shopping and spending trends blamed some of the retailer’s gloom and doom on consumer skittishness over the stock market’s roller-coaster ride in the weeks preceding Christmas. And it did so via a channel that was not at all conducive to a digital shopping experience.

Retail 198

Retail Online Mobile Data 198

PYMNTS

MARCH 20, 2020

The Bank of America at 52nd Street and Park Avenue in New York City, in one case, ran out of $100 bills for a time due to large withdrawal attempts. Amazon Experiences Technical Setback For Grocery Orders Amid High Coronavirus Demand. It takes effort to balance seamless-but-fraud-free user experiences.

Technology 181

Technology Apple New York City social media 181

PYMNTS

JANUARY 28, 2019

In a previous PYMNTS interview , Feedback co-founder Josh Walters compared the user experience to Uber Eats or Grubhub in that consumers can create an order and check out in the app. Brands announced in December that it would acquire QuikOrder, an online ordering software and service provider for the restaurant industry.

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

JULY 13, 2016

NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience. With our user experience, we do a much better job at the moment than most traditional banks,” Stalf said.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

FEBRUARY 20, 2020

500 list of the fastest-growing private companies in America. The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

FEBRUARY 7, 2020

Lightspeed , the Canadian global point-of-sale (POS) and eCommerce company, is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. The Digital Evolution Of The Online Gaming Ecosystem. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

JANUARY 26, 2018

While lower income consumers make up the various dollar chains’ largest customer segment (25 percent to 30 percent of their customers make more than $60K a year), those value shoppers are certainly able and willing to shop online. It’s going to Middle America. population makes lower income wages. In aggregate, their spend is valuable.

Los Angeles 122

Los Angeles Retail User Experience New York 122

Javelin Strategy & Research

FEBRUARY 1, 2022

Bank of America ranked as “Best in Class” over 20 top U.S. Bank of America ranked as “Best in Class” over 20 top U.S. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the. Javelin Strategy & Research’s annual Online Banking Scorecard shows how the. The report me. The report me.

Report 40

Report Digital Banking Fraud Mobile 40

PYMNTS

JULY 15, 2019

percent to 1 percent range, which is more major than it might seem, especially when considering cryptocurrency platforms that have seen an influx of new users. Coinbase had more customers signing up during the height of the crypto bubble in 2017 than Bank of America signed up in a year. percent means a lot of slow, manual review.

cryptocurrency 129

cryptocurrency Regulation Guidelines User Experience 129

PYMNTS

DECEMBER 4, 2018

In September, Bank of America announced that it would roll out a Premium Rewards credit card that offers customers unlimited points that never expire. When it comes to a loyalty program, it’s all about a good user experience. In fact, more than half of FIs plan to focus on digital wallets over the next three years.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MARCH 3, 2017

Andrey Pozhogin, cybersecurity expert at Kaspersky Lab North America , joined PYMNTS to discuss the latest trends across the financial cyberthreat landscape and why the widespread threats of financial phishing, banking malware and Android banking malware are only getting bigger. percent to reach 1,088,900.

Security 100

Security Trends User Experience Online 100

PYMNTS

MARCH 5, 2018

The pushback from naysayers has focused on the competition — namely, for example, that First Data, Worldpay and Bank of America are bigger, and Square and Stripe are faster. Are the technology offerings broad enough to be deployed across in-store and online use cases? But we have the assets to do it.

Payments 159

Payments Software Strategy Technology 159

PYMNTS

MARCH 9, 2017

For brick-and-mortar retailers right now, you have to have a universal experience that spans the gamut so the consumer can have a choice.”. The online experience, Burkhart told Webster, has to hold up and has to be consistent — but that consistency is a hard channel to deliver on. The digital era is here — and deepening. “A

Retail 101

Retail How To User Experience Innovation 101

ZootBlog

MAY 6, 2016

Biometrics technology creates a better user experience because authentication is faster and easier than remembering countless user names and passwords or going through the motions of answering KBA questions. Small screens and buttons make it more difficult to enter identifying information.

Security 60

Security User Experience Millennials Maine 60

Fintech Labs Insights

MARCH 21, 2016

” The Switzerland-based company enables financial institutions to record their client’s online sessions to gather information for compliance, and to collect usage data to enhance the user experience. Million to Bring Website Recording to North America & U.K. The post Qumram Raises $2.5

America 12

America social media User Experience Software 12

PYMNTS

JANUARY 19, 2017

According to the Independent Community Bankers of America (ICBA), a trade group that advocates on behalf of about 6,000 community banks of various sizes in the U.S., Q2 , a developer of online and digital banking solutions based in Austin, recently launched its own data analytics platform specifically geared toward community banks.

Data 100

Data Community Bank Community Digital Banking 100

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. Well, we’ve brought that great Kayak-like comparison shopping experience to financial services. What is SuperMoney ?

UX 22

UX Online Comparison Lending 22

PYMNTS

MARCH 2, 2018

The pushback from naysayers has focused on the competition — namely, for example, that First Data, Worldpay and Bank of America are bigger, and Square and Stripe are faster. Are the technology offerings broad enough to be deployed across in-store and online use cases? But we have the assets to do it.

Payments 100

Payments Software Strategy Technology 100

Fintech Labs Insights

AUGUST 30, 2016

SMEs get a simple, intuitive and stunning data visualization of their finances for an unparalleled user experience. Cesar Richardson, VP Sales, Strands Americas. Sharif Penniman, Director of Sales North America. Banks get a smart, white-label tool to empower their most lucrative segment. Presenters. LinkedIn .

America 17

America User Experience Big Data Fintech 17

PYMNTS

JUNE 19, 2018

North America accounts for about 60 percent of the global card market, according to analysis from ResearchAndMarkets.com released earlier this year, while the American Banking Association found in April that about 70 percent of Americans have at least one credit card. credit card market is massive.

Cards 100

Cards Fraud Payments Data 100

NCR

JUNE 29, 2016

Transactions that in the past involved human interaction have moved online completely. Millennials’ heavy dependence on their mobile devices is matched by their high expectations for user experience. For Millennials, user experience is key to earning their long term business. Technology, with an emphasis on Mobile.

Millennials 45

Millennials social media User Experience Branding 45

Jack Henry

AUGUST 13, 2014

Providing a viable online and mobile solution has been the recent focus for most FIs fighting to compete. These banks and credit unions are competing against the Chases and Bank of Americas of the world. The community banks and credit unions have always been fighting “the good fight” for customers/members.

Google 108

Google Mobile Apple Community Bank 108

CB Insights

OCTOBER 3, 2017

In order to carve out a niche for themselves, startups are now forming direct relationships with their customers through the use of product personalization, subscription options, and through a laser focus on user experience. Home Delivery: These companies offer online purchases and home delivery, such as Elysium and HVMN.

Capital 54

Capital Nebraska Examples San Francisco 54

Fintech Labs Insights

AUGUST 4, 2016

IdentityX allows FIs to move away from passwords by authenticating the person with biometrics for a fast and frictionless user experience that enables customers to securely bank and shop online. Conor White, President, Americas.

User Experience 12

User Experience Customer Experience America Security 12

Fintech Labs Insights

AUGUST 4, 2016

IdentityX allows FIs to move away from passwords by authenticating the person with biometrics for a fast and frictionless user experience that enables customers to securely bank and shop online. Conor White, President, Americas.

User Experience 12

User Experience Customer Experience America Security 12

Lex Sokolin

OCTOBER 14, 2020

Everyone complains about Amazon, but we all shop online. We think that Wells Fargo, and Bank of America, and the Federal Reserve, and the rest of “them”, whoever “they” are, are centralized monoliths running on papyrus and holding back innovation. It is a worse user experience to avoid it. And here’s the meat.

Lending 52

Lending User Experience Google United States 52

Fintech Labs Insights

JULY 6, 2016

The Spanish crypto-currency company will use Jumio’s NetVerify to validate applicant identities for its new PoolMiner’s card, an online-only prepaid debit card for crypto-currencies. The new card is available to users in Spain, Portugal, Italy, Switzerland, South America, Russia, and will soon be open to U.S.

User Experience 16

User Experience America Compliance Cards 16

Javelin Strategy & Research

FEBRUARY 23, 2015

But just because consumers don’t want PFM in a tab doesn’t mean they don’t want personal finance management in online and mobile banking. We see evidence of hunger for lowercase “pfm” especially among the Moneyhawks , who represent the most profitable, most digitally minded consumers in America. They want to know where it goes.

Management 40

Management Taxes Mobile America 40

CB Insights

APRIL 3, 2018

Consumer channels: online vs in-store. Bridging online and offline retail. E-commerce giants Amazon and Alibaba are may use big data and AI to implement end-to-end solutions that focus on the overall retail experience (both online and offline). Consumer channels: selling online vs in-store. online solutions.

Retail 78

Retail Online Branding Strategy 78