PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites. “I

Strategy 230

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Cisco

OCTOBER 19, 2020

The dramatic change of habit in the behavior of banking customers, digital natives or not, has brought adoption of digital payment methods and new interaction channels. Various regulations, PIX, Open Banking and hundreds of innovations are completely changing the rules of the game in this industry.

User Experience 71

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PYMNTS

DECEMBER 6, 2019

Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. The executive has more than 25 years of experience in payments, credit cards and banking, working globally across Europe, Africa and the Middle East as well as the Americas and Asia Pacific. Google CEO Sundar Pichai Takes the Reins at Alphabet.

Millennials 101

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Gonzobanker

DECEMBER 22, 2014

A keen industry mind who banks the highest tweets-per-minute ratio of anyone out there, Bradley departed his VP digital strategy position at California’s $3B Mechanics Bank to be North American head of innovation for $77B and Top 20 worldwide bank Santander. Winner: Check Digit. That’s one helluva move up. EVP: Hell no.

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Cisco

MAY 5, 2021

Now that imimobile is a part of Cisco, the ability to accelerate digital transformation for countless enterprises is now being realized. Cisco is a household name, and Cisco products and services are used by many significant enterprises today, especially in North America. Futureproof your CX strategy.

Customer Experience 129

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PYMNTS

NOVEMBER 19, 2019

Last week, Bottomline Technologies Vice President of Strategy and Product Bill Wardwell explained in an interview with PYMNTS how streamlined, digital accounts payable processes can have an impact on suppliers’ accounts receivable operations.

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PYMNTS

DECEMBER 15, 2017

Though there will be other use cases down the road, Mastercard’s head of prepaid and inclusive growth for North America markets, Solana Cozzo , said in a recent interview with Karen Webster that the company wanted to start with millennials since this demographic does not have an easy on-ramp into the financial mainstream. The Pros Of Prepaid.

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CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

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CB Insights

MAY 10, 2018

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today.

Strategy 78

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Fintech Labs Insights

DECEMBER 5, 2016

Speaking at FinovateFall 2016 in September, Daon President of the Americas Conor White asked attendees about their own experience with cart abandonment online. The platform is designed to allow companies to “innovate as you authenticate your customers” as well as add the latest authentication technologies available.

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