Bank Innovation

FEBRUARY 6, 2019

banks accounted for 81 of the 500 most valuable and strongest bank brands around the world on Brand Finance’s Banking 500 2019 list, released this week. Led by the Industrial and Commercial Bank of China, the world’s most valuable banking brand (at $79.8

Branding 170

Branding Industry social media Operations 170

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. and Canada, plus the innovation cues it’s taking from outside the restaurant industry. Attention To Innovation. If we’re not there, we’re not in consideration,” she said.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

OCTOBER 3, 2019

The sale of shoes online has come a long way since the dawn of eCommerce – and footwear continues to help drive innovation in the retail space. Domizi, previously fashion and retail lead at Google, will develop Tod’s digital communication and online sales, a key component of the brand’s new “Factory” business model.

Innovation 116

Innovation Retail Google Online 116

PYMNTS

MARCH 29, 2016

Walmart isn’t exactly synonymous with humanitarian efforts, but in the age of socially conscious consumers and brand activism, it might just be good business to fight hunger with everything the multinational retailer has got. each — the average price of a meal in a local food bank — to Feeding America.

America 100

America social media Retail Online 100

PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. And retailers are offering innovative subscriptions for all sorts of products.

Innovation 109

Innovation Retail Las Vegas Payments 109

PYMNTS

AUGUST 14, 2019

A few big players had dominated the industry for decades, and there hadn’t been much innovation. The brand has a cult-like following on Instagram, with more than 92,000 followers, and has sold out four times this year, per its website. Consumers can pay with major credit cards, PayPal and Amazon Pay, among other online methods.

Innovation 116

Innovation social media America Online 116

PYMNTS

MAY 4, 2019

The realm of quick service restaurants (QSRs) is and actually always has been a pretty innovative space. In the modern digital era of QSR, it is almost impossible not to mention Starbucks and its myriad contributions to innovation — including the first really successful launch of a mobile wallet product in the U.S.

Innovation 134

Innovation Los Angeles New York City Course 134

PYMNTS

OCTOBER 1, 2020

As the digital revolution continues to transform the way shoppers pay for things amid the COVID-19 pandemic, Mastercard announced a free online tool to help entrepreneurs future-proof their companies. A Mastercard survey revealed 76 percent of small businesses in North America said the pandemic prompted them to become more digital.

Tools 262

Tools Cards Guidelines Online 262

PYMNTS

SEPTEMBER 14, 2018

Walmart has announced it is acquiring Cornershop , a leading online marketplace for on-demand delivery from supermarkets, pharmacies and specialty food retailers in Mexico and Chile. “We This is an opportunity to leverage both of our brands, as well as Walmart’s strong supply chain and store network.

America 108

America Retail Online Marketing 108

PYMNTS

AUGUST 22, 2018

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. We operate the only truly global luxury digital marketplace at scale, seamlessly connecting brands, retailers and consumers.

Online 101

Online Retail Branding Data 101

PYMNTS

AUGUST 20, 2018

That story is the subject of a terrific book written by economist Marc Levinson , “The Great A&P And The Struggle For Small Business In America”. But here’s the rub: The guilty verdict was made on the basis of A&P’s use of supply chain innovations to lower prices to consumers. Lower prices. By 2015, it had closed its doors.

Regulation 105

Regulation Online Innovation Google 105

PYMNTS

SEPTEMBER 27, 2019

We don’t know of any other retailer in America that has a program that allows its associates the opportunity to achieve a degree in healthcare that can translate into a higher-paying job within the company or in the broader field.”. Drew Holler, senior vice president of associate experience for Walmart U.S., In Other Brick-and-Mortar News.

Branding 101

Branding Retail North Carolina Georgia 101

PYMNTS

MARCH 11, 2016

Latin America is a land of opportunity, but it also presents challenges that demand an on-the-ground understanding of commerce and transacting within the various countries and cultures that it comprises. Another key factor is that over 60 percent of eCommerce in Latin America is done via installments. “If

America 100

America Payments Fraud Case Study 100

PYMNTS

JUNE 14, 2016

Retailers as dependent on a brick-and-mortar footprint as Macy’s don’t always have the luxury of fixes to pick from if their stocks experience the continuous slide that the former tentpole brand’s has. The commitment to the store-within-a-store extends, ironically, beyond the physical.

Branding 100

Branding Columbus Ohio Retail 100

PYMNTS

FEBRUARY 14, 2019

And retailers with brick-and-mortar locations in North America are starting to accept Chinese mobile payment systems. By using AI technology, the sportswear brand was able to offer suggestions for outfits to shoppers online. And retailers are working to integrate innovative payment options into their offerings.

Retail 129

Retail Online Payments United States 129

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. Peapod Digital Labs will also oversee the local brand Peapod, which Ahold said is the country’s largest online grocery retailer. “We

Branding 100

Branding Innovation America Strategy 100

PYMNTS

FEBRUARY 25, 2019

His main exposure to the payments industry was using his Bank of America debit card to pay for things at the store. That brought about an idea to create a card that would give kids — who didn’t have a credit card, but did have access to high-speed internet at school — a way to buy things online. area Rite Aid stores in 1998.

Innovation 137

Innovation Cards Maine Online 137

PYMNTS

JANUARY 14, 2021

13) between Walgreens , Mastercard and Synchrony is more than a standard co-brand deal. But that’s where the standard co-brand partnership ends. As of mid-2020, Walgreens has focused on its loyalty program, online capabilities and overall customer experience. The relationship announced Wednesday (Jan.

Payments 174

Payments Branding Analytics Data 174

PYMNTS

DECEMBER 10, 2019

The rewards will be available for about 50 online retailers in the portal. By combining the power of our intuitive email and shopping capabilities with Rakuten’s world-class rewards platform, we’ll be able to continue delivering deeper value for our consumers and brand partners.”

Branding 131

Branding Video Retail America 131

Perficient

MAY 6, 2022

This blog post will highlight a project I worked on for a large bank in North America. Any pre-qualified customer who logs into their online banking account will get a pop-up banner offer to learn more about the deposit advance product. To meet the needs of their customers, banks are creating a plethora of new products and services.

Customer Experience 309

Customer Experience Examples Case Study Resources 309

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. 1 reason cited involves loyalty to well-known brands. This suggests that D2C does well in areas where consumers have strong brand preferences.

Branding 257

Branding Millennials Retail social media 257

PYMNTS

JUNE 18, 2020

The digital shift is coming to Father’s Day, neat, as upscale spirits brands pick up on direct-to-consumer (DTC) momentum. Example: For the first time in the brand’s history, The Macallan Scotch is embracing the digital shift. to offer consumers the ability to purchase its storied single malt directly from the brand’s website.

Branding 130

Branding Analytics Resources America 130

PYMNTS

SEPTEMBER 16, 2019

“It’s challenging that the industry that was built on trust is struggling with that trust,” said Erick Schwab, co-founder of Sylo, a third-party service that authenticates online audiences. Like with all new innovations, there are going to be some hitches to it,” Cavazos said. “The Sylo is sponsoring the event.

social media 150

social media Regulation New York City Baltimore 150

PYMNTS

JUNE 11, 2020

No less than Sam’s Club, Starbucks and fashion high-flyer Zara have made adjustments to online ordering and purchasing. The closures will take place this year and next and affect as many as 100 of Inditex’s stores in the Americas. The announcement comes after Inditex saw a 95 percent surge in online sales for the month of April alone.

San Francisco 130

San Francisco New York City Retail Branding 130

PYMNTS

NOVEMBER 22, 2019

VTEX, an eCommerce company that has helped companies like Walmart sell online, has raised $140 million in a funding round led by SoftBank’s Latin American fund, according to a report by TechCrunch. Brands and retailers want reliability and the ability to test their own innovations. VTEX offers both, filling a gap in the market.

Software 108

Software America Regional Tools 108

PYMNTS

NOVEMBER 22, 2019

L’Oréal has been using various cloud-based enterprise and customer relationship management (CRM) solutions from Salesforce to sell its products online, resulting in a 48.5 Whether it’s in-store or online, it’s all about using technology to create a consistent shopping journey and deliver personalized beauty experiences at scale.”.

Tools 118

Tools Analytics Online America 118

PYMNTS

FEBRUARY 18, 2020

“Nutritional content is a primary concern for new product development in mature markets such as North America and Europe. To add value and give products a health halo, cereal brands incorporate ancient grains, superfoods, probiotics, or seeds and nuts.”. The past few weeks have seen all of these trends – and more – manifest themselves.

Trends 160

Trends Branding Strategy New York 160

PYMNTS

JANUARY 2, 2019

The company plans to continue to expand in South America and Australia. Building on its leadership and expertise in the global online travel market, Booking is championing a digital revolution of travel experience. Didi is backed by Uber, Apple and SoftBank. Last year, Didi announced that it was moving into the hotel business as well.

Lending 183

Lending Leadership Apple America 183

PYMNTS

JANUARY 27, 2021

The pandemic has fast-tracked that digitization, however, as concerns and restrictions have led members to reduce their branch visits and turn to contactless features to carry out their banking activities online. What happens over time is you start to look around and see big banks like Chase, Wells Fargo and Bank of America.

New Jersey 223

New Jersey Connecticut Fraud System 223

PYMNTS

SEPTEMBER 21, 2018

The company was founded by Portuguese fashion entrepreneur José Neves in 2008 with the goal of creating an online marketplace for luxury boutiques and brands. “We The average age of Farfetch’s luxury shopper is 36 — somewhat younger than usual, which explains why brands like Harvey Nichols were enthusiastic to sign on.

Branding 116

Branding New York Retail America 116

Fintech Labs Insights

APRIL 12, 2024

Long before fintech was a thing (1995), I launched the first, and by most measures the biggest, newsletter during the first two decades of online/digital banking. It was called Online Banking Report and was read by a sizable portion of major industry players. The last one, published in Jan 2014, featured 50 innovations (see below).

Innovation 15

Innovation Fintech Online Mobile 15

PYMNTS

MAY 5, 2020

For a business built on a nomadic and innovative business model, the two-year-old firm has reacted quickly and expertly to an unforeseen crisis by pushing into eCommerce. Here’s the basic business model: Schildt selects a location and alerts local beverage, food and wellness brands about the installation’s launch.

Retail 150

Retail New York City New York social media 150

PYMNTS

MAY 25, 2017

A new three-year partnership between Campbell Soup Company and online meal marketplace Chef’d will be serving up success for both companies. Campbell’s outlook on the future of food and e-commerce aligns perfectly with the Chef’d vision of the future of online grocery,” said Kyle Ransford, CEO at Chef’d.

Branding 109

Branding Analytics America Innovation 109

PYMNTS

AUGUST 3, 2020

Once Upon A Time In Pre-COVID America. Since mid-March, in a world gripped by a global pandemic, Apple, Amazon, Facebook, Google and many of the innovators that depend on them for distribution have become valuable ways for consumers to access essential goods and services and for businesses and consumers to interact.

Apple 234

Apple Google Online Maine 234

PYMNTS

JANUARY 10, 2020

The payments and commerce ecosystem got busy getting busy this week as the first full week of 2020 kicked off the press releases began raining down from the sky from the year’s early bird innovators. The brand is reportedly worried about attracting activist investors.

Innovation 131

Innovation Payments Google Las Vegas 131

PYMNTS

AUGUST 10, 2016

In general, venture capitalists are boosting their investments in Latin America, with funding reaching $594 million in 2015, a stark increase from $387 million in 2012, the Latin America Venture Capital Association confirmed.

Innovation 100

Innovation Apple social media America 100

PYMNTS

DECEMBER 27, 2018

cities this year, with big brands testing retail concepts “in real life” with temporary spaces. With the retailer’s offering, brands were able to receive space on the first floor of a Macy’s store to sell or advertise their products in exchange for a one-time fee. Big Brands Turn To Pop-Ups. Startups Adopt Pop-Up Model.

Las Vegas 112

Las Vegas New York Branding Retail 112