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A new digital bank needs a new customer service experience

Insights on Business

Next is a digital bank, completely disassociated from the Bradesco brand. At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. Protection (Security). Social-based marketing.

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Weighed down by debt? Revisiting the link between corporate debt overhang and investment

BankUnderground

Bruno Albuquerque. The US non-financial corporate (NFC) sector has been accumulating debt – debt securities and loans – at a rapid pace since the end of 2010, reaching a pre-crisis record high of 47% of GDP at the end of 2019 (upper panel in Chart 1 ). Large swings in corporate debt are a common feature of US business cycles.