Perficient

OCTOBER 19, 2020

We have been talking about digital transformation for over 10 years, and the financial industry has been leading the change, albeit at its own pace. Financial institutions must begin now to prepare a solid 2-year plan to manage this transformation; otherwise, they will lose ground to new competitors entering their footprint.

Video 520

Video Security Tools Strategy 520

Perficient

MARCH 12, 2021

Customer expectations are frequently changing and more customers are relying on digital processes for their commerce efforts due to their fluidity. Businesses must digitally transform to keep up with how customers and interactions are most beneficial to them. Your Go-To-Market Strategy is the North Star.

Marketing Strategies 531

Marketing Strategies Strategy Marketing Resources 531

Perficient

OCTOBER 7, 2021

Strategies must be altered, and creating sequencing that supports your delinquency goals and loss forecast can be challenging. The timing and frequency aren’t being prescribed and should be coalesced with your phone call strategy. Make one call within a week of speaking with the “right party.”. Are you prepared? Are you prepared?

Regulation 294

Regulation social media Strategy Technology 294

Perficient

JULY 20, 2020

Our very own Nate Bauer , director – digital marketing consulting, will be moderating the panel: Analyzing Media Coverage Across Channels to Uncover Actionable Intelligences. Nate has spent the majority of his career focusing on developing digital marketing strategy-led solutions. Digital Frictionless Customer Experience.

Customer Experience 526

Customer Experience Analytics Leadership Marketing Strategies 526

Bank Innovation

DECEMBER 9, 2019

The business of banking is reaching a critical inflection point as ‘challengers’ take market share and incumbents implement strategies to accelerate their digital transformation efforts to enhance customer journeys.

Innovation 284

Innovation Seattle Strategy Marketing 284

Perficient

FEBRUARY 18, 2021

As the financial services industry continues to go through its digital transformation, executives are craving new strategies and tactics to help position them against their competitors. Well one of the biggest challenges right now is humanizing the digital experience. Perficient: Digital Strategy Experts.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

Perficient

NOVEMBER 1, 2023

In today’s world, enterprises must put an emphasis on their cloud transformation, or they’ll be left behind. To have success, organizations must adopt cloud in concert with business vision to deliver digital initiatives and strategic goals. Contact us now to discover how our expertise can take your business to new heights.

Report 221

Report Strategy Digital Strategies Customer Experience 221

Perficient

FEBRUARY 15, 2022

A survey by market research firm Engine of 1000 individuals who currently use a financial advisor in the United States and Canada provides some quantitative support for what we all felt in our gut: investor communication preferences have undergone a lasting transformation from the COVID-19 pandemic.

Rhode Island 340

Rhode Island Management Delaware New Jersey 340

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. So how do you embark on this journey? Digital Transformation. Align them to Scores.

Data 497

Data Customer Experience Analytics Industry 497

Perficient

NOVEMBER 21, 2023

In the increasingly competitive insurance landscape, organizations must strategically leverage digital transformation, and Brian excels at navigating this evolution to deliver maximum client value across all industries. Brian believes insurance serves a noble purpose and is a great source of pride.

Industry 221

Industry Conference Meeting Maine 221

Perficient

SEPTEMBER 26, 2022

I felt very fortunate to be in the company of thousands of like-minded professionals seeking to digitally transform an industry that’s focused on protecting people, businesses, and the things they care about most. The digital experience requires real-time and frictionless interaction delivered by robust cloud and API programs.

Data 275

Data Conference Analytics Industry 275

Perficient

JANUARY 6, 2021

This designation gives our customers the confidence to recognize us as a global digital consultancy with true Sitecore expertise. As a Content Hub Specialized Platinum partner, we can help clients build a comprehensive view of their content landscape, from creating a DAM strategy to fully leveraging personalization and AI.

Leadership 340

Leadership Strategy Groups US 340

Perficient

NOVEMBER 24, 2020

These reports range in solutions and showcase the wide range of capabilities that our Microsoft practice holds, ready to help clients with any number of digital transformation needs. According to the report, “Perficient is proficient at AI strategy development and document automation.”.

Report 362

Report Strategy System Technology 362

Perficient

SEPTEMBER 29, 2020

In order to meet customer demands, organizations are looking to expand their digital process automation (DPA) services. As a result of these increased demands, the focus of DPA has moved from concerns about cost reduction to an emphasis on digital transformation.

Report 340

Report Analysis Strategy Technology 340

Perficient

DECEMBER 14, 2023

With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. In today’s world of business finance, achieving efficiency and accuracy is critical.

Training 221

Training Strategy Exercises Data 221

Perficient

DECEMBER 14, 2023

With the onset of digital technologies, the transformation of manual tasks into automated processes is a game changer. One such transformative solution is Automated Invoice Processing. In today’s world of business finance, achieving efficiency and accuracy is critical.

Training 221

Training Strategy Exercises Data 221

Perficient

SEPTEMBER 8, 2020

Your digital transformation journey requires flexibility and efficiency while ensuring confidence in the security, governance, and support structures of your cloud strategy. Containers at a glance. The use of software containers for application modernization and deployment is a key strategic enabler for enterprises today.

Security 322

Security Software Meeting Strategy 322

Perficient

JUNE 24, 2023

In today’s digital landscape, having a solid digital strategy and embracing cutting-edge technology are key factors for business success. Without a Digital Strategy, your Business may Fail. While Optimizely is used as an example, the concepts discussed can apply to other digital experience tools as well.

Tools 251

Tools Digital Strategies Analytics System 251

PYMNTS

JANUARY 11, 2021

The impact of the global pandemic on corporates' digitization journeys has been undeniable. Morgan's strategies to support treasurers' efforts through its own digitization roadmap. It's about digitizing how the whole business operates.". Spearheading many of those efforts was the corporate treasurer.

Payments 198

Payments Strategy Fintech Tools 198

Perficient

SEPTEMBER 19, 2023

Second, better- personalized products and experiences were seen as important levers for differentiation, making authentic connections and customer journey insights even more vital for the business. David: As GM of our practice, I am consistently challenging my team for new and innovative growth strategies. And the timing is perfect.

Conference 221

Conference Strategy Innovation Industry 221

Perficient

FEBRUARY 13, 2021

In this post, I want to focus on virtual health and have enlisted co-author David Allen , Director of Virtual Health Strategy. Consumers’ growing comfort in virtual or digital health interactions also stands to impact other segments of virtual health. A true village, hopefully without parochial strategies.

Tools 520

Tools Marketing System Strategy 520

PYMNTS

MARCH 17, 2020

A keeper of corporate coffers and a strategic partner to the CEO, the corporate treasurer is now stepping toward the front to drive corporate digitization journeys. Morgan’s Head of Wholesale Payments Solutions Lia Cao, corporate treasury solutions must be digital, flexible and holistic. Driving Digital Transformation.

Meeting 173

Meeting Fintech Tools Strategy 173

PYMNTS

JULY 17, 2020

“Digital transformation is inevitable, and the companies that can protect the entire customer journey while delivering exceptional experiences will have the advantage.”. The ‘shove’ toward eCommerce means more businesses are offering new digital experiences,” said Brad Wiskirchen , CEO at Kount.

eBook 222

eBook Customer Experience Fraud Mobile 222

Gonzobanker

JULY 20, 2022

The lack of ownership in driving digital transformation is a huge roadblock for financial institutions. In my digital transformation work with Cornerstone Advisors clients, I often ask executives a simple question: “Who owns digital?” What Does a Digital Product Manager Do? Why Ownership Matters.

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

Gonzobanker

JULY 6, 2021

Three winning core strategies to accommodate any financial institution’s budget, business case, and future vision. It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Commoditization Strategy.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

MAY 14, 2020

The pandemic required full-on digitization for many businesses to keep revenue flowing, but simply setting up shop online is no longer enough to keep customers happy. The sudden rush to digitize has led to an impressive transformation for many firms. Restaurants quickly figured out their delivery and curbside pickup strategies.

Payments 169

Payments Branding Customer Experience Strategy 169

Independent Banker

OCTOBER 31, 2022

“The habits of our customers change, and we’re constantly walking beside them, transforming our services to meet their needs.”. Digital transformation. Yet, while the digital movement has increased pace, it’s more of an evolution than a revolution. When and how you do this depends on your audience.

Meeting 141

Meeting Community Tools Community Bank 141

South State Correspondent

APRIL 27, 2022

Total experience is the business strategy for creating superior customer AND employee experience. Instead of just focusing on the customer journey, total experience takes into account the employee journey and how they support and interact with the customer. You can download it HERE.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

Perficient

JUNE 22, 2020

We get here by taking a systematic approach to gathering and measuring those experiences so we can help you build an experience strategy that balances the right amounts of sustaining and disruptive innovation to bring the Now, the New, and the Next together. What Experiences Are You Delivering? So what are these expectations?

Customer Experience 531

Customer Experience Comparison Strategy social media 531

Perficient

AUGUST 12, 2022

It is not easy for even the most advanced enterprises to master modeling, data, applications, and digital expertise. That is why it is important for technology and data leaders to have a strong partner to help them through their journey of mastering AI. Finding the Right AI Service Provider in a Data-Driven World.

Report 275

Report Data Analytics Industry 275

PYMNTS

APRIL 23, 2020

Financial institutions (FIs) are feeling the pressure to offer increasingly personalized, digital-first services to keep customers satisfied. Crafting the seamlessness customers want means FIs are overhauling their digital infrastructures to enable access to fast, interactive and engaging banking experiences.

Digital Banking 262

Digital Banking Security Innovation Google 262

PYMNTS

FEBRUARY 1, 2021

If at that time, someone would have asked Citi Managing Director and Global Head of Domestic Payments and Receivables Anupam Sinha how long it would take for corporate treasury organizations to fully embrace digital , he said his answer would likely have been something along the lines of, “Don’t hold your breath.”.

Data 236

Data Strategy Management Payments 236

Cisco

MARCH 29, 2022

It’s evident that digital investments made prior to 2020 helped many financial institutions respond quickly to a rapidly changing operational environment. The “shift to digital”, necessitated by these changes, was largely confirmation of what institutions already understood about the future of customer engagement.

Operations 138

Operations Analytics Tools Resources 138

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand.

User Experience 427

User Experience Innovation Branding Customer Experience 427

Insights on Business

FEBRUARY 13, 2019

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. Next is a digital bank, completely disassociated from the Bradesco brand. Next was born to complement Bradesco’s strategy. Hyper-connected journey. The big questions is what’s next?

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

SEPTEMBER 16, 2020

To meet consumers where they want to bank — across mobile devices wherever they may be — financial institutions (FIs) must focus on re-tooling their core services in the digital age. The shift is increasingly necessary as the digitization of payments and commerce continues to accelerate, especially with the tailwind of the pandemic in place.

Digital Banking 294

Digital Banking Software System Meeting 294

PYMNTS

APRIL 10, 2020

Intimidated by the scale and cost of a massive technological overhaul, large financial institutions (FIs) may approach their digital transformation (DX) journeys gradually, targeting various areas of operations to modernize one-by-one. ” Once that mindset is established, a bank can then lay out its modernization roadmap.

Technology 360

Technology Company Operations Payments 360