PYMNTS

JULY 24, 2020

That’s the question all companies are asking as they internalize the impact of the shift to digital on their customers, their businesses and their future. How should retail prepare for the next normal when it’s not clear what shape that will take or how long it will require for that clarity to emerge? Remapping The Customer Journey.

Retail 210

Retail Data Technology How To 210

PYMNTS

NOVEMBER 6, 2020

Payments are no exception,” she said, noting that a variety of firms – from retailers to insurance providers – are tailoring their customer journeys to meet consumer demands. Young Consumers Are Already Fully Digital . For instance, machine learning and other advanced technologies can boost fraud- and risk-management capabilities.

Payments 274

Payments Cards Fraud Retail 274

PYMNTS

SEPTEMBER 15, 2020

Anecdotal evidence has shown that the digitization of consumer habits began the day stay-at-home orders effectively shut down in-person interaction in the real world. And the share of digitized consumers only goes up as ages go down. Consumers are expected to be able to undertake digital journeys that are truly self-service,” he said.

Fintech 224

Fintech Idaho Apple Google 224

PYMNTS

OCTOBER 21, 2020

The pandemic has shifted priorities in regulatory policy tied to the financial services industry — and for Europe, it is heralding the emergence of a data-driven economy. Moving into the Digital Age . The banking sector has always been driven by technology, said Maniati, and the cloud can help underpin that resilience.

Data 317

Data Regulation National Examples 317

PYMNTS

JANUARY 11, 2021

The impact of the global pandemic on corporates' digitization journeys has been undeniable. Morgan's strategies to support treasurers' efforts through its own digitization roadmap. It's about digitizing how the whole business operates.". Spearheading many of those efforts was the corporate treasurer.

Payments 198

Payments Strategy Fintech Tools 198

Cisco

DECEMBER 13, 2022

Many FIs are developing sustainability strategies which rely significantly on technology for operational transformation. Digital technologies are critical to these sustainability solutions. Cisco is using these same solutions, and others, to help FIs in their sustainability journey. Additional Resources: .

Industry 144

Industry San Jose New York City Resources 144

PYMNTS

DECEMBER 7, 2020

The digital shift in retail is a global phenomenon. Yet how consumers are actually using digital tools to enhance or transform their shopping experiences depends greatly on local circumstances, including cultural preferences and technological development. The digital shift in Australia has been demographically broad-based.

Data 191

Data Study Online United States 191

PYMNTS

OCTOBER 8, 2020

That consumers have rapidly digitized their lifestyles has gotten much coverage. . But what fails to get quite as much recognition is that the digital customer is increasingly an omnichannel consumer, journeying back and forth across a few different channels on their way to make a purchase. . Embracing ‘Headless’ eCommerce.

Customer Experience 160

Customer Experience Branding Video Data 160

PYMNTS

NOVEMBER 27, 2020

The digital-first Holiday shopping weekend got off to a hot start as Thanksgiving looked more like Cyber Monday. Retailers are forced to meet shoppers at the edge — on TikTok, Animal Crossing, Instagram and other emerging commerce platforms.”. Digital sales on Tuesday grew 70 percent globally and 72 percent in the U.S.,

Retail 168

Retail Online Mobile Analytics 168

Bussman Advisory

SEPTEMBER 8, 2023

Gain insights into disruptive technologies, industry updates, and success stories from our portfolio companies. Get ready to embark on a journey into the world of finance and technology at the 8th Singapore FinTech Festival from 15 – 17 November 2023.

Apple 52

Apple blockchain Fintech Community 52

Cisco

MAY 10, 2022

Join us for our thousands of engaging business and technology sessions. Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital events, as well as on-demand education. Find a full list of sessions by technology or technical level and registration information.

Las Vegas 129

Las Vegas Industry Leadership Technology 129

PYMNTS

APRIL 9, 2019

BNY Mellon announced Tuesday (April 9) the appointment of three executives to help oversee the digitization strategy at the bank. In a press release , BNY Mellon said it named Alina Peradze digital business development leader, Janelle Prevost client journey reimagination leader, and Michael Demissie as advanced digital solutions leader.

Strategy 100

Strategy New York Digital Strategies Customer Experience 100

Ublocal

FEBRUARY 7, 2024

Welcome to Union Bank’s exciting journey into the world of investments! Through our UB2Go digital banking platform , we’re introducing an easy-to-use digital investment app. Begin Your Investment Journey: Simple Steps with Big Impacts Think of investing like gardening.

New Hampshire 98

New Hampshire Vermont Strategy Marketing 98

PYMNTS

NOVEMBER 8, 2016

Wipro, the information technology, consulting and business process services company, announced Monday (Nov. It also gives them a way to comply with emerging regulatory norms through the standardization of APIs, Wipro said. 7) it launched its Open Banking API platform.

Industry 191

Industry Financial Technology Meeting Trends 191

PYMNTS

DECEMBER 9, 2020

As corporate card innovation accelerates, new paths to adoption emerge. In a partnership with Circle Internet Financial, the developer of Ethereum-based digital currency U.S. Increasingly, however, innovations in commercial card technology — including the rise of the virtual card — have expanded their focus to include the supplier.

Cards 191

Cards Innovation Management Payments 191

PYMNTS

JUNE 15, 2020

The pandemic didn’t create the great shift to digital spending that has been observed over the last 12 weeks, despite the fact that it is often awarded much of the credit. They are looking at this shift to digital as a way to reexamine their business and accelerate it. Rebuilding The Retail Journey. Campbell said.

Retail 188

Retail US America Course 188

Independent Banker

OCTOBER 31, 2022

Investments in new companies have slowed, valuations that some early-stage companies commanded last year are ratcheting back, and financial technology providers are tightening their proverbial belts. For community banks that have yet to start evaluating digital solutions and providers, now is the time to act.

Fintech 126

Fintech Kansas City Community Bank Community 126

PYMNTS

DECEMBER 12, 2019

real-time payments journey in a recent interview with PYMNTS. is behind, and not because of technology constraints,” Killam said. “If Real-time payments solution providers stand to gain from an evolution-not-revolution approach to adoption, and from taking advantage of organizations’ ongoing digital transformations.

Payments 181

Payments Regulation Marketing National 181

PYMNTS

OCTOBER 24, 2019

The Association of National Numbering Agencies ( ANNA ) announced the launch of a new task force that will look into the identification of digital assets. With digital assets emerging as a new investment class, the availability of quality, standardized reference data will serve as the foundation for a trusted token market.

Security 100

Security Bitcoin Guidelines Industry 100

PYMNTS

SEPTEMBER 23, 2020

That left FIs scrambling to “rapidly figure out how to get that same emotional and engagement outcome when the possibility of face-to-face is virtually nonexistent,” Randy Piatt , head of product solutions at card technology firm Ondot Systems , told PYMNTS in a recent conversation. Recreating The Card For A Digital-First World .

Cards 283

Cards Meeting Mobile Digital Strategies 283

PYMNTS

JUNE 10, 2020

The trouble, Blackhawk Network CEO and President Talbott Roche told Karen Webster in a recent digital discussion, hasn’t been that consumers or merchants have had an adverse reaction to contactless payment methods — so much as they’ve had something of an inertial connection to cards. “A

Retail 149

Retail Payments Branding Video 149

PYMNTS

SEPTEMBER 23, 2020

Those include an anticipated wave of chargebacks from friendly fraud, and more serious cybercrime intrusions that also come with the sudden expansion of digital commerce. Digital adoption is imperative now, as quick-service restaurants (QSRs) and fast-casual chains can’t fill tables as they could mere months ago. Chargeback Hazard.

Mobile 245

Mobile New York City Fraud New York 245

Independent Banker

NOVEMBER 30, 2021

Building on the digital solutions put in place for Paycheck Protection Program (PPP) loans in 2020, community bankers have expanded their digital services and channels to meet their customers’ evolving needs and serve their communities. By Charles Potts, ICBA. These achievements are real, impactful and worthy of praise.

Community Bank 134

Community Bank Community Innovation Video 134

PYMNTS

APRIL 30, 2020

This shift to primarily digital comes with some perks, such as easier transactions and more connectivity for CU members, but it also means an increase in online payment volume that represents an irresistible opportunity for fraudsters. Deep Dive: Emerging CU Fraud Threats And How Data Analytics Can Help. Around The Credit Union World.

Data 188

Data Meeting Arizona Analytics 188

PYMNTS

JUNE 18, 2019

The company wants to continue to innovate payments solutions using ID and digital money technology. True digitization in payments would only be achieved by overhauling the core infrastructure, and Token’s mission was to create the next generation of payment capabilities.

Leadership 161

Leadership Customer Experience Innovation Capital 161

PYMNTS

FEBRUARY 27, 2020

Grab Ventures Ignite will nurture and support promising Vietnamese startups in their journey to become national champions in Vietnam’s tech startup ecosystem, in line with the government’s national strategy to create 10 technology unicorns by 2030,” Grab said in a statement.

National 130

National Strategy Management Innovation 130

PYMNTS

JANUARY 25, 2021

Small businesses, he wrote, are “the lifeblood of our economies and our communities” and need partners willing to work alongside them to build out the digital solution sets they will need to make it through this next “crucial phase of digital business savvy.”. We need to listen, understand and advocate,” Miebach wrote.

Community 234

Community Industry US Regional 234

PYMNTS

NOVEMBER 18, 2020

Seventy-seven percent of those purchases were done face to face — which in a digital-first world and begs the question of how many of those transactions will truly become cashless. The pandemic has pushed them to digitize the majority of their offline lives into digital channels over the last eight months.

Study 304

Study New York City ATM Maine 304

Bussman Advisory

OCTOBER 14, 2023

Gain insights into disruptive technologies, industry updates, and success stories from our portfolio companies. Gabriele Tavazzani, CEO of Amundi Italy, envisions creating the first tokenized fund under Italian law, which would be open, digitally native, and fungible. Don’t miss out – join our vibrant community today!

Fintech 52

Fintech Community Marketing Google 52

PYMNTS

JANUARY 7, 2021

The most anticipated development in the emerging world of connected glasses is Apple’s project, which according to reports has recently entered into its second phase of development. The Snap glasses, according to reports , have run into technological and production roadblocks.

Apple 261

Apple Marketing Innovation US 261

PYMNTS

OCTOBER 16, 2020

The current shift’s durability will depend on brands’ abilities to deliver product availability, offer seamless eCommerce experiences and leverage digital tools to forge long-term personalized relationships with customers.”. Physical and digital marketplaces remain more prevalent, however,” that study also found , “as 80.2

Branding 211

Branding Study Online Retail 211

Independent Banker

DECEMBER 31, 2022

“What’s interesting to me is the macro environment,” says Marilena Lakoumentas, senior vice president and chief digital officer at $3.3 We’ve got capital market resets that are potentially happening, technology advancements and continued heightened digital expectations. Embrace digital transformation.

Trends 140

Trends Payments Community Bank Texas 140

PYMNTS

MARCH 20, 2018

The Boston Consulting Group (BCG) has released a new report that suggests corporate bankers may be able to halt shrinking profits through digital transformation. According to the BCG’s “Corporate Banking Executive Survey,” “front-to-back digital transformations” are essential to halt this shrinkage.

Boston 109

Boston Survey Digital Strategies Regional 109

PYMNTS

JANUARY 13, 2021

Still others rolled up their sleeves, pivoted their business models and embraced the digital-first economy. The good thing is, despite all of those negatively impacted to the point of failure, the businesses that have embraced digitization and new technology are actually more optimistic because they believe their client base has expanded.

Tools 215

Tools Data Meeting Maine 215

PYMNTS

MAY 7, 2020

The coronavirus pandemic has undoubtedly thwarted the status quo for businesses of all kinds, and some in the ecosystem are now wondering whether the event will become the catalyst that finally accelerates digital transformation. But addressing payee needs is just as critical to easing the digital migration. Preserving Check Workflows.

Payments 169

Payments System Technology Data 169

PYMNTS

DECEMBER 21, 2020

What becomes immediately clear is that independent restaurants, which lack the deep pockets of corporate chains, are staying strong and building in more resilience with digital capabilities to keep their mobile order-ahead (MOA) rally rolling. That’s a lot of spending and digital access — the ingredients of a fraudster’s favorite dish.

Mobile 151

Mobile Fraud Policies Study 151

PYMNTS

JUNE 1, 2020

In a roundtable discussion, the last in the “Powering the Digital Shift” series with Karen Webster, six experts in money movement, fraud prevention, banking and financial technology discussed one sure bet: “Digital optional” is no option as we move toward contactless commerce. The recent payouts by the U.S.

Payments 172

Payments Fraud Security Technology 172