Perficient

MAY 5, 2022

Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. IDC’s Take on Lending Digital Transformation Strategies. And for good. The IDC Market Glance offers an overview of the landscape for consumer and small business digital lending.

Lending 354

Lending Strategy Marketing Big Data 354

Bank Innovation

APRIL 20, 2020

Melissa Stevens, chief digital officer of the 160-year-old Fifth Third Bank, is using data to advance the bank’s innovation and customer service strategy, one that hinges on being a relationship-based bank.

Data 259

Data Strategy Innovation Customer Experience 259

South State Correspondent

JANUARY 17, 2024

In our last article ( HERE ), we highlighted the methodology around why banks should calculate and drive value through customer profitability and product profitability. Here, we discuss the importance of knowing bank product profitability and productivity. Both banks, for example, had about $150B in deposits. increase in M/B.

Study 195

Study Maine Analytics Capital 195

Banking Exchange

AUGUST 19, 2019

How can banks provide incredible in-branch experiences and engage deeper with their customers? Community Banking Customers Core Systems Branch Technology/ATMs Bank Performance Human Resources Feature Management Financial Trends Retail Banking The Human Element People Performance Feature3.

Strategy 74

Strategy ATM Community Bank Resources 74

PYMNTS

NOVEMBER 16, 2020

Banks have long worked to anticipate and protect against emerging tactics of cybercriminals. Leslie Ragan manages transaction fraud prevention for Elan Financial Services , a unit of U.S. Bank , one of the largest commercial banks in the United States. Bancorp, which is the parent company of U.S. At The Consumer Level.

Fraud 295

Fraud Strategy social media United States 295

PYMNTS

DECEMBER 2, 2020

This is an important milestone in our strategic ambition to help banks meet growing global demand for instant and frictionless cross-border payments,” David Watson , chief strategy officer at SWIFT, said in a statement on Wednesday (Dec. market; Lloyds Banking Group is the first to go live. Global payments routed to the U.K.

Groups 255

Groups Strategy Maine Security 255

Payments Dive

NOVEMBER 19, 2019

As consumers shift to online banking, the ATM also has been impacted by the quest to go digital. Kamesh Tumsi, VP of product strategy at Fiserv card services, gives us the scoop on the digitizing of ATM transactions.

ATM 281

ATM Meeting Mobile Strategy 281

South State Correspondent

SEPTEMBER 6, 2023

However, many banks still offer just two choices, whereas if they offered three, they would increase profitability. In this article, we examine how behavioral deposit pricing works and how to use it to your bank’s advantage. When you add a third premium offering, several things happen, all of them good for banks.

Marketing 195

Marketing Marketing Strategies Analytics Strategy 195

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest. Again, a financial service – credit – had been extended at the point of purchase to facilitate the transaction. .

blockchain 275

blockchain Software Customer Experience Strategy 275

Abrigo

JULY 14, 2023

Takeaway 3 What periodic monitoring of performance against strategy will provide the best gauge of whether the strategy is working? Finally, periodically assessing performance against institutional strategies creates a method for measuring success so leaders can pivot or seek more insight before plans get off track.

Strategy 195

Strategy Data Analytics Analysis 195

Abrigo

JULY 27, 2023

How banks and credit unions can leverage regtech What FI staff members need to know when considering implementing regtech in the banking sector. Takeaway 2 In banking, regtech can help financial institutions cut down on manual processing times and stay on top of evolving regulatory requirements. What is regtech?

Technology 195

Technology Fraud Compliance Regulation 195

Abrigo

JULY 27, 2023

How banks and credit unions can leverage regtech What FI staff members need to know when considering implementing regtech for banks. Takeaway 2 In banking, regtech can help financial institutions cut down on manual processing times and stay on top of evolving regulatory requirements. That’s where regtech for banks can help.

Technology 195

Technology Fraud Compliance Regulation 195

South State Correspondent

MARCH 23, 2022

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. In December 2021, a Brazilian bank, Nubank, went public in the U.S. and became the most valuable bank in Latin America. As we broke down HERE , banks consistently underinvest in product development.

Branding 221

Branding social media Strategy Data 221

PYMNTS

JULY 14, 2020

“Organizations may have had to engage in relaxation strategies, which could inversely impact their fraud appetite, as they had to let more transactions through without reviewing them. The models handle the transactional changes brought on by the lockdown and reopening fairly easily. The risk is real.”. The risk is real.

Fraud 311

Fraud Meeting Strategy Operations 311

PYMNTS

MAY 27, 2020

More consumers are turning to the omnichannel offerings of banks and credit unions (CUs) as they follow stay-at-home mandates, and cybercriminals are eager to launch attacks that make use of these channels. Deep Dive: Why Banks Must Examine Customer Behaviors Across Channels. Around The FI Fraud Decisioning World.

Fraud 245

Fraud How To Analysis Strategy 245

South State Correspondent

FEBRUARY 28, 2023

In our industry, many banks need to put more thought into the science and strategy of deposit promotions. This is, unfortunately, occurring as the number of deposit promotions is approaching a near-term high, and banks are throwing away money like an untargeted ad campaign. The same is true for deposit marketing.

Strategy 195

Strategy Marketing Meeting Trends 195

Abrigo

AUGUST 30, 2022

Expanding the commercial loan portfolio in today's market With the right strategies, banks and credit unions can expand their commercial loan portfolios successfully. You might also like this webinar on commercial lending strategy. Commercial growth strategies. Knowing the why. Listen now.

Strategy 195

Strategy Lending Risk Management Analysis 195

PYMNTS

DECEMBER 29, 2020

The benefits of instant payment services are gaining attention from companies that want to be able to transact with better visibility and cash flow information. Enabling rapid-fire transactions to become the norm requires a critical mass of banks and credit unions (CUs) adopting these rails, however. About The Report.

Payments 311

Payments Strategy United States Report 311

South State Correspondent

SEPTEMBER 12, 2019

Payment Innovation When it comes to long-range strategic planning in banking, what to do about payments, should be in the top five considerations up there with treasury management, capital allocation, risk tolerance, and human capital. Below, we highlight our ten considerations when developing a payments strategy.

Strategy 191

Strategy Payments Capital National 191

Abrigo

DECEMBER 5, 2023

You might also like this resource: "Building a strong future: Succession planning strategies for you AML program." Watch webinar Takeaway 1 BSA Officers are the frontline defenders against financial crimes in banking institutions, and hiring the proper skill set for each BSA position is critical.

Training 221

Training Compliance Regulation Software 221

Gonzobanker

AUGUST 3, 2023

disrupted banks’ income on debit cards. While banks won’t immediately feel the effects that Durbin 1.0 had in 2011, they’re likely to see an 18% to 25% volume shift from signature to PIN card transactions by the end of 2025. And they don’t get incentives from brand deals when transactions route via dual message PIN.

Cards 147

Cards Payments Branding ATM 147

Perficient

DECEMBER 2, 2020

“Having a Balance With a Bank Doesn’t Make You a Customer.”. Our financial services team recently spoke with the great Jim Marous, the co-publisher of The Financial Brand and the publisher of the Digital Banking Report. Having a balance with a bank doesn’t make you a customer.” But are you an ideal customer? That’s incredible!

Data 294

Data Customer Experience Case Study Branding 294

Abrigo

MAY 10, 2022

Strategies for being a better SAR writer With the volume of SARs law enforcement have to sift through, what can a BSA officer do to stand out? financial system from money laundering, terrorist financing, fraud, and other illicit financial transactions. However, transaction details can be overwhelming in large cases. Learn More.

Regulation 370

Regulation Fraud Resources Software 370

PYMNTS

APRIL 10, 2020

While this strategy can yield results, it can also create silos, hampering a bank’s ability to achieve one of the most vital goals of DX: seamless integration of operations that boost efficiency and improve the end-user experience. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

Bank Innovation

NOVEMBER 19, 2019

The Clearing House‘s real-time payments network is quickly picking up new bank partners, with Wells Fargo and HSBC joining it to support business transactions this week. Both banks’ corporate and business clients can now send and receive real-time payments through the network.

Payments 170

Payments Strategy Customer Experience 170

South State Correspondent

OCTOBER 23, 2023

A third party may want the proposal or commitment letter because it relies on the borrower having the funding for payment – in the case of a contractor for a construction project or a seller in a purchase and sale transaction. If properly used, the commitment letter will dissuade the borrower from continuing to shop the loan to other banks.

Strategy 195

Strategy Lending Examples Marketing 195

PYMNTS

DECEMBER 10, 2020

Bank of America (BofA) is introducing a cross-border payment tracker and expanding SWIFT gpi to support more than 140 currencies, accessible through the integrated CashPro platform. Customers can make payments via Bank of America’s SWIFT gpi solution. 10) press release. “Our 10) press release. and Ireland at SWIFT. .

America 261

America Payments User Experience Tools 261

PYMNTS

JULY 30, 2020

The days of the ATM serving as just a quick cash dispensary are numbered, Sonia Sedler , Diebold Nixdorf ’s global head of managed services and banking strategy, told PYMNTS in a recent discussion. How many transactions? A lot of users don’t want to be in a building for too long,” Sedler said. . …

ATM 296

ATM Strategy Examples Branding 296

Gonzobanker

MAY 23, 2022

Banks and credit unions should be developing intentional strategies to counter the loss of overdraft fee income. Momentum is growing for banks and credit unions to eliminate or significantly reduce overdraft fees, and many institutions are hard at work planning for how to navigate this revenue transition.

Cards 138

Cards Strategy Marketing Digital Banking 138

Perficient

FEBRUARY 27, 2023

Perficient is looking forward to joining this conversation with other financial services and payments experts at the upcoming Bank Automation Summit in Charlotte, North Carolina on March 2-3. We bring payments and automation expertise and have extensive experience in creating cohesive and pragmatic strategies to help our clients and partners.

North Carolina 275

North Carolina Charlotte Payments US 275

PYMNTS

AUGUST 3, 2020

BBVA USA is collaborating with Google to offer consumers a digital bank account through Google Pay. The Alabama-based bank holding company said the partnership is key to its strategy? of growing the bank throughout the U.S. Slated to launch next year, the Federal Deposit Insurance Corp.-insured BBVA is one of six U.S.

Google 221

Google Digital Banking Alabama Community Bank 221

South State Correspondent

JUNE 8, 2022

Banks don’t respect the power of understanding customer lifetime value (CLV). It is the one performance metric with the highest correlation to long-term bank profitability, around 88%. Not only do few banks calculate it, but many banks also spend resources destroying CLV without knowing it.

Data 195

Data Marketing Strategy Examples 195

South State Correspondent

SEPTEMBER 20, 2023

Some customers are more profitable than others, and if you are out to build a more profitable bank, it pays to have a tactical plan to go after more profitable customers. The treasury or cash management customer is usually a bank’s most profitable customer on a risk-adjusted basis ( HERE ). Take the two clients outlined below.

Management 195

Management Survey Industry Community Bank 195

South State Correspondent

AUGUST 21, 2022

Last week we wrote about loan-level vs. balance sheet hedging for community banks and provided our loan proposal generator ( HERE ). We compared and contrasted the two strategies and sized the market for community banks. We also shared a table that summarized the two strategies. Why Community Banks Use Loan-Level Hedging.

How To 195

How To Community Bank Community FDIC 195

Gonzobanker

DECEMBER 7, 2023

It’s time for banks and credit unions to finally execute those C&I lending priority initiatives. Senior bank and credit union executives have ranked commercial and industrial (C&I) loans as a top lending priority over the past several years in Cornerstone Advisors’ annual What’s Going On in Banking research.

Lending 156

Lending Analysis Strategy Management 156

PYMNTS

NOVEMBER 23, 2020

23) that it has expanded its real-time digital payout capabilities in a move that encompasses billions of bank accounts in 100 countries. Digital transactions grew even faster than revenue, Western Union said, rising 96 percent in the third quarter. The legacy global remittance giant said on Monday (Nov.

Payments 361

Payments Strategy Regional Trends 361

PYMNTS

OCTOBER 1, 2020

The plastic card, by necessity, is giving way to digital cards, and mobile apps are bringing card-not-present transactions, increasingly, to mobile devices. Those apps, she said, should provide security and fraud prevention, transaction insights, “seamless DIY” and customized engagement. The Balancing Act.

Mobile 266

Mobile Cards Security Fraud 266