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Top 6 Trends for the Banking Industry in 2024

Perficient

This blog was co-authored by Perficient’s Chief Strategist and banking expert: Scott Albahary A slowing global economy, coupled with a divergent economic landscape, poses challenges for the banking industry in 2024. Personalization not only enhances the customer experience but also strengthens the bond between banks and their clientele.

Trends 221
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Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023

Perficient

In fact, according to The Business Research Company’s 2022 Payment Security Global Market Report , the payment security market is expected to reach $43 billion by 2026. Vendor and payment companies alike are seeking and creating solutions to provide their customers with the most secure digital payment experiences possible.

Industry 471
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Customer-Facing Technologies Spice Up The QSR Space

PYMNTS

QSR customers expect quality food and their preferred payment methods, and they want those things immediately. Restaurant operators are doing their best to satisfy those demands, spending billions on sophisticated, innovative solutions that improve experiences for customers who are dining in or ordering delivery or pickup.

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Customer Management Trends: Hyper-Personalization, Trust, & More

FICO

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52
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FICO World 2023: Four Enterprise Fraud Management Takeaways

FICO

It was also encouraging for me to hear that organizations are moving away from portfolio-specific silos, in favor of a more holistic approach to customer experience and management. If you weren’t able to attend, start making plans now for FICO World 2024 , happening April 16-19, 2024 in San Diego.

Fraud 52
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Traditional Healthcare Is Going Under The Knife Of Disruption

PYMNTS

We’re not in retail healthcare,” Walmart senior director of strategy and customer experience for health and wellness Matt Parry told MedCityNews. markets in the next five years, with hundreds more potentially in the offing as well. billion globally by 2024, according to a press release. We’re in healthcare.

Retail 219
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How Beacons And Mobile Are Fueling Commerce Innovation

PYMNTS

By being more transparent with in-store technology, brands can help dispel some of the negative connotations around ‘push marketing.’ Shoppers know they’re there and should have the option of communicating with the beacon for relevant content that helps them shop and gives those who want it a more streamlined experience.”.