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Despite Rapid Adoption of Digital Channels, Customer Trust Lags

FICO

Tue, 07/02/2019 - 02:45. Though adoption of digital banking and e-commerce has grown substantially in the past three years, it isn't the case that all consumers prefer to use digital means, namely web portals or mobile apps, to apply for new accounts, cards, or loans. FICO Admin. by Sarah Rutherford. expand_less Back To Top.

Fraud 52
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Top 5 Surprises from FICO’s Fraud and Digital Banking Survey

FICO

Tue, 07/02/2019 - 02:45. At the same time, mobile banking, payment and money transfer apps are exploding in popularity, as 89% of respondents to a recent Insider Intelligence study use mobile banking, including 97% of Millennials. by Sarah Rutherford. expand_less Back To Top. Mon, 12/05/2022 - 15:10.

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How to Turn UK’s Consumer Duty Compliance to Your Advantage

FICO

Customers are always front and centre of business decisions and robust processes have been well-established. However, any organisation affected by the new Consumer Duty updates must step back and appreciate the sheer scale of what’s required. This is no afternoon stroll, it’s a laborious summit attempt at an epic peak.

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Pre-Delinquency Measures for Financially Vulnerable Customers

FICO

Despite many families so far managing to maintain their financial commitments — loans, credit card and mortgage repayments, as well as essential bills like utilities and rent — there are fears that rising inflation and interest rates may see a significant number struggle to make ends meet.

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Top 5 Debt Collection Posts of 2022: Crisis and Opportunity

FICO

Tue, 07/02/2019 - 02:45. As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more. FICO Admin. expand_less Back To Top. Wed, 01/18/2023 - 15:50. Here are the top five posts from 2022 on debt collection trends.