FICO

AUGUST 11, 2022

How Banking CIOs Can Leverage IT Agility to Enable the Business. Tue, 07/02/2019 - 02:45. With an ever-increasing demand for implementing enabling technologies across use cases, how do you and your IT teams keep pace with the transformative needs of the business? Streamlining Your Technology Stack.

Tools 52

Tools Resources Data Technology 52

FICO

NOVEMBER 16, 2022

Tue, 07/02/2019 - 02:45. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. By prioritizing their customers and their reputations, banks are demonstrating their commitment to improving fraud prevention and detection across the enterprise.

Fraud 52

Fraud Data Survey Regional 52

FICO

AUGUST 19, 2022

Tue, 07/02/2019 - 02:45. Banks and insurance companies are learning the hard way that the best way to stem customer defections is through better digital customer experiences, the result of a methodical digital transformation and customer retention strategy. by Jim Neumann. expand_less Back To Top.

Customer Experience 52

Customer Experience Analytics Strategy Management 52

FICO

JUNE 9, 2022

If you are reacting to customer and competitor actions, you are already behind; but enterprise intelligence can get you back in the game. Tue, 07/02/2019 - 02:45. But, as in Whac-A-Mole, it seems like every time you nail one problem in the digital transformation journey, another pops up.

Analytics 52

Analytics Strategy Management Customer Experience 52

FICO

JULY 1, 2022

Tue, 07/02/2019 - 02:45. A lot has changed since the last pre-pandemic FICO World conference, held in November 2019 in New York City. From the impacts of COVID-19 to the role of regulation and new technology, the discussion touched on themes that all fraud fighters care about. by TJ Horan. expand_less Back To Top.

Fraud 52

Fraud Trends South Carolina Risk Management 52

FICO

DECEMBER 20, 2022

Tue, 07/02/2019 - 02:45. Whether you are sports fan or not, this year we all felt impacts from the war in Ukraine, unfortunate natural disasters, pandemic recovery, and political changes. Mid-year data from Bank of America showed that all forms of digital and electronic payments are growing. FICO Admin.

Fraud 52

Fraud Payments South Carolina Compliance 52

FICO

DECEMBER 12, 2022

Tue, 07/02/2019 - 02:45. This technology is incorporated into FICO® Falcon® Fraud Manager. This patented technology can provide insight in investigating payment card fraud, detecting cyber security threats, credit risk, and identifying money laundering activities. . In 2022, FICO was granted 11 new U.S.

Analytics 52

Analytics San Diego Fraud Cyber Security 52

FICO

JUNE 22, 2022

Tue, 07/02/2019 - 02:45. Banking's been slow to deliver on the potential hyper-personalisation offers. From BNPL to automated decisions with a human face, digital transformation trends are changing the way businesses work. expand_less Back To Top. Wed, 06/22/2022 - 12:30. Digital Transformation and Digital Trends.

Trends 52

Trends Data Customer Experience Analytics 52

FICO

SEPTEMBER 19, 2022

It's an opportunity to improve the way you interact and engage with your customers. Tue, 07/02/2019 - 02:45. Banks and financial institutions have always sought to gain a realistic awareness of their customers’ wants, needs, likes, and dislikes. in 2019, with an estimated population of 72.1 Embrace it.

Millennials 52

Millennials Compliance Regulation Operations 52

FICO

JUNE 23, 2022

Tue, 07/02/2019 - 02:45. In case you missed it, FICO World 2022 was a very welcome return to in-person learning and networking for the global fraud detection and financial crime-fighting community. The Role of Data in Managing Fraud and Financial Crime Today. by TJ Horan. expand_less Back To Top. Thu, 06/23/2022 - 12:40.

Fraud 52

Fraud Management Data Compliance 52

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Tue, 07/02/2019 - 02:45. Financial Institutions, such as banks, have expended great effort to improve digital security, yet bad actors are multiplying and attacks have increased in scope and frequency. FICO Admin. by Sarah Rutherford.

Survey 52

Survey Fraud Digital Banking social media 52

FICO

JANUARY 10, 2023

Tue, 07/02/2019 - 02:45. As criminals seek new paths to vulnerable customers and safeguards, fraud professionals are constantly alert to new patterns and always responding with new technology. Top 5 Fraud Posts for 2022: Scams, Contactless and Money Mules. FICO Admin. expand_less Back To Top. Tue, 01/10/2023 - 11:30.

Fraud 52

Fraud Cards Analytics Oakland 52

FICO

AUGUST 10, 2022

Tue, 07/02/2019 - 02:45. The fallout was felt around the world, with banks failing and stock markets crashing. Covid to Cost-of-Living: Assessing Affordability in Uncertain Times. by Matt Cox. expand_less Back To Top. Wed, 08/10/2022 - 11:55. In the UK, inflation is at a 40-year high and interest rates at a 13-year high.

Lending 52

Lending Fraud Meeting Data 52

FICO

AUGUST 3, 2022

Tue, 07/02/2019 - 02:45. It also means enjoying the iconic Beach Boys no matter where you go. FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned. by TJ Horan. expand_less Back To Top. Wed, 08/03/2022 - 12:40. A Greatest Hits Compilation.

Fraud 52

Fraud Analytics Trends Innovation 52

FICO

SEPTEMBER 29, 2022

Tue, 07/02/2019 - 05:23. Pre-screened, right-sized offers and the efficient use of ‘just-in-time’ data are helping telcos win, retain and safeguard more customers – regardless of age or credit profile. FICO Admin. by Tim Young. expand_less Back To Top. Wed, 09/28/2022 - 15:25. But it’s all about trust. But it’s simply unnecessary.

Analytics 52

Analytics Data Risk Management Customer Experience 52

FICO

MAY 3, 2023

In the 2023 FICO Global Scams Survey , we asked consumers worldwide what they think banks could do better to combat scams and create a better customer experience for victims. Their top five responses provide a blueprint of customer-friendly steps banks can take to counter RTP scams and improve customer experiences when scams occur.

Fraud 10

Fraud Survey Customer Experience Management 10

FICO

NOVEMBER 7, 2022

US regulators seem poised to update the status quo for bank liability for authorized user/authorized push payment fraud, but just how big is the potential? Tue, 07/02/2019 - 02:45. Also known as scams or authorized user fraud, this multi-billion-dollar global fraud challenge is a real headache for consumers and banks. .

Fraud 52

Fraud US Payments South Carolina 52

FICO

NOVEMBER 1, 2022

FICO’s Fraud, Identity and Digital Banking Survey 2022 shows that customers in Canada want slick onboarding processes, where fraud controls work but don’t delay account opening. Tue, 07/02/2019 - 02:45. What do your customers think about how you are protecting them? FICO Admin. by Fernando Lopez.

Fraud 52

Fraud Survey Customer Experience Data 52

FICO

APRIL 17, 2023

Home Blog FICO Hyper-Personalization Survey Highlights Boardrooms' Blind Spots New study from Forrester shows the value of hyper-personalization and the gaps businesses face today FICO Admin Tue, 07/02/2019 - 02:45 by FICO expand_less Back To Top Mon, 04/17/2023 - 10:10 Hyper-personalization is now front-of-mind among banking’s boardrooms.

Survey 52

Survey Customer Experience Analytics Study 52

FICO

JUNE 27, 2022

Consumers spent hundreds of thousands, even millions, on banking and insurance products over the course of their lifetimes. How can you get them to spent it with you? Tue, 07/02/2019 - 02:45. According to census, real estate, and banking data, the average person: Moves 11.4 by Bill Waid. homes… 64.8%

Customer Experience 52

Customer Experience Analytics Strategy Management 52

FICO

MAY 19, 2021

From banks to telcos to debt collection agencies, what looks like unrecoverable bad debt may in fact be first-party fraud. Tue, 07/02/2019 - 02:45. What Is First-Party Fraud? by Matt Cox. expand_less Back To Top. Mon, 07/25/2022 - 11:00. Both of these crimes are first-party fraud. A Drain on Profitability.

Fraud 52

Fraud Groups Analytics Compliance 52

FICO

JANUARY 18, 2023

Tue, 07/02/2019 - 02:45. As more people enter the collections queue due to rising costs and economic wobbles, our collections experts share their tips for early collections, digital approaches and more. FICO Admin. expand_less Back To Top. Wed, 01/18/2023 - 15:50. Here are the top five posts from 2022 on debt collection trends.

Strategy 52

Strategy Analytics Data Resources 52

FICO

NOVEMBER 15, 2022

Tue, 07/02/2019 - 02:45. Right now, many banks and financial services firms are locked in a competitive arms race to deliver faster, smarter, suitably tailored experiences in a bid to set them apart from their peers. FICO Admin. by Matt Cox. expand_less Back To Top. Tue, 11/15/2022 - 11:55. billion last year to 2.5

Analytics 52

Analytics Fraud Case Study National 52

FICO

JULY 11, 2022

Tue, 07/02/2019 - 05:23. Automated technology actually empowers the customer and eliminates the embarrassment most feel when speaking with a live agent during a collection attempt. How Omnichannel Communications Improve Debt Collection. Empower your customers to self-serve with digital omnichannel communications.

Strategy 52

Strategy Analytics Operations Digital Strategies 52