PYMNTS

MAY 11, 2018

That’s one of the driving ideas behind a new service that Marriott International recently launched for Chinese travelers going overseas — a service that also helps to demonstrate how the country’s growing tourist class is changing payments and retail. Marriott began working with Fliggy in August 2017. Last year, the U.S.-based

Retail 129

Retail Payments social media Mobile 129

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

PYMNTS

DECEMBER 31, 2016

As PYMNTS puts away our party noisemakers until next year and throws out our novelty New Year eyeglasses, never to be worn again, we realize that the time is nigh — resolution season 2017 has begun! Here are our 2017 resolution recommendations for our favorite key players this time around. Until mid-February, at least. Oh, chatbots.

Apple 109

Apple Security social media Study 109

PYMNTS

JULY 3, 2019

The retail giant bought Bonobos and ModCloth in 2017 and plus-size brand Eloquii in 2018 in a bid to compete with Amazon. Jet was supposed to reach urban dwellers and millennials, but it failed to drive traffic. billion in China over the next 10 years to upgrade logistics, per the retailer’s social media account.

social media 111

social media Millennials Retail Branding 111

PYMNTS

OCTOBER 5, 2018

The brand largely focuses on (and sells to) younger shoppers — particularly millennials and Gen Z. Despite that fact, however, eight of the retailer’s top 10 best-selling brands are Revolve private label, which according to its latest SEC filing provide 27 percent of the firm’s revenue.

social media 135

social media Branding Course United States 135

PYMNTS

FEBRUARY 14, 2020

By all accounts, including industry bible Wine Enthusiast, the wine of the year for 2019 was the Taylor Fladgate Quinta de Vargellas Vinha Velha 2017. And the wine retailer of the year? The 2019 wine retailer of the year was online – specifically, it was a good year for Wine.com. Millennials are leading a premium trend for wine.

San Francisco 150

San Francisco Millennials Oakland Customer Experience 150

PYMNTS

AUGUST 11, 2017

Within these emerging markets, we’ve seen retailers make large bets on luxury. While the luxury industry has seen its fair share of ups and downs over the years, research from Bain & Company shows that 2017 is the year that is primed to help make a high-end purchases comeback.

Millennials 122

Millennials Survey Retail social media 122

PYMNTS

JUNE 8, 2018

Driven by younger customers, such as millennials and teens, casual luxury is bolstering sales of luxury apparel, handbags and footwear. The change in behavior is due, in part, to social media sites such as Instagram. Overall, the sale of personal luxury items rose 8 percent in 2017 from €260 billion to €280 billion.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

APRIL 23, 2018

sales during 2017. To find the fastest-growing restaurants, Kalinowski examined sales growth of each restaurant to find out the percentage change between 2016 and 2017. Within the study, it was found that millennials are ranking chain restaurants with higher placement than prior generations. billion by 2020.

Millennials 122

Millennials social media Branding Study 122

PYMNTS

AUGUST 26, 2019

Visual search has held promise for online retailers for some time, especially since offering more visual content can engage tech-savvy millennial and Gen Z consumers. Many retailers are relying on AI to enhance personalization. AI for Personalization.

Customer Experience 109

Customer Experience Millennials Retail social media 109

PYMNTS

NOVEMBER 5, 2018

To help improve the retail shopping and shipping experience, virtual reality (VR) and augmented reality (AR) is catching on with big-box retailers in the U.S. AR could be on the cusp of having its moment, as a large brick-and-mortar retailer has fresh plans to appeal to shoppers willing to test out the technology.

social media 152

social media Los Angeles Retail New York City 152

PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. Here are the results, in brief.

Survey 103

Survey Millennials social media Training 103

PYMNTS

APRIL 19, 2016

” Retailers have come to recognize the incredible marketing opportunity presented by the multi-weekend music festival in Southern California. Todd Smith, president and CMO at Sonic, told MarketWatch that this campaign comes from the company’s long experience with the millennial demographic.

social media 100

social media Millennials San Francisco California 100

PYMNTS

OCTOBER 21, 2019

Retail chain Destination Maternity reportedly filed for bankruptcy on Monday (Oct. According to CNBC , the retailer is “buckling under the weight of an onerous debt load and struggling to compete with better capitalized competition.” The company owns 458 stores in the U.S., percent CAGR since 2017, according to one recent estimate.

Trends 101

Trends Retail social media Online 101

PYMNTS

SEPTEMBER 11, 2017

Despite the rather sobering results — and a dearth of retailers specializing in Billabong’s vertical — Fiske believes the firm is actually demonstrating signs of turning a corner this quarter, and that it has many “opportunities for sustained earnings growth” ahead of it. “We RVCA goodwill value was cut from $78.1 million to zero.

social media 122

social media Branding Retail Millennials 122

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Pundits identify bellwether states to predict election outcomes.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.” Back to 2012. The timing seemed perfect.

Industry 110

Industry social media New York City Retail 110

PYMNTS

DECEMBER 22, 2018

First, a little bit about the landscape for live Christmas trees — in 2017, U.S. The online retailer sold smaller versions of the trees last year, but online orders of Christmas trees made up only a small portion of overall sales of the trees. That is helpful especially for “millennial and Generation Xers,” he said.

Industry 134

Industry Millennials National Online 134

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.” Back to 2012. The timing seemed perfect.

Industry 100

Industry social media New York City Retail 100

PYMNTS

AUGUST 26, 2016

According to AppleInsider , although some retailers have announced plans for Apple Pay in the past, some still have not supported Apple Pay; Anthropologie and Forever 21 are two examples. Apple Again Trying Social Media Apps. Some promising news for Apple Pay, however, also in the U.K.: cardholders a week ago. .:

Apple 100

Apple social media Retail Strategy 100

PYMNTS

JANUARY 31, 2018

Reviews are just one tool in Amazon’s arsenal — and the playbook of other eCommerce retailers — to reduce customer doubts and encourage consumers to complete the checkout process. But not all retailers offer these features. User reviews can make or break products that appear on eCommerce retail websites like Amazon.

Retail 112

Retail Millennials social media Strategy 112

PYMNTS

MARCH 8, 2019

Millennials, we’ve often been told, are a generation of renters, as opposed to buyers. But the end result is that millennials aren’t just more likely to rent their homes later into life than their Generation X or baby boomer counterparts. trillion in student debt of which they are demographically speaking the largest bearers.

Millennials 116

Millennials social media Retail Marketing 116

PYMNTS

APRIL 30, 2018

As the prominent global video-commerce retailer, and North America’s third-largest mobile and eCommerce retailer, the combined company will be well-positioned to help shape the next generation of retailing.”. As of Q3 in 2017, eCommerce accounted for 54 percent of QVC’s U.S.

Branding 129

Branding Millennials Retail social media 129

PYMNTS

APRIL 7, 2017

But Uber’s data from the first 10 weeks of 2017 showed greater growth than in the first 10 weeks of 2016. Likewise, a March 2017 survey conducted by LendEDU found that despite Uber’s recent rough stretch, 93 percent of U.S. millennials have no plans to stop using it.

New York 100

New York social media Millennials Maine 100

PYMNTS

DECEMBER 20, 2016

This sentiment carries as consumer confidence is at a nine-year high , translating to higher spending, which retailers certainly appreciate: Cyber Monday clicked past $3.45 billion, Black Friday rung up $3 billion in online sales alone and the shopping has continued with experts and indicators pointing to a solidly growing 2017.

Study 100

Study social media Capital Millennials 100

PYMNTS

AUGUST 26, 2019

And then there are the holidays that we all know are made-up, but still have a great time celebrating on social media. Which basically explains the existence of the vast majority of the other National “…” Days – they are an excellent source of free marketing, particularly in the era of social media.

National 109

National social media Millennials California 109

PYMNTS

MARCH 19, 2018

2017 was the most destructive hurricane season in 82 years, with Harvey, Irma and Maria pummeling parts of the U.S. 2017, more than 230 people lost their lives when Mexico City was struck by a 7.1 Those twins were born July 2017. Department stores used to dominate retail , and shopping was always done in a physical store.

Google 148

Google Apple Retail Millennials 148

PYMNTS

JULY 29, 2016

Retail had a good week, both in concept with contextual commerce and Macy’s getting high-tech with a little help from IBM. Millennials. If you’re a millennial, the FinTech world is literally beating a path to your front door. Millennials are clearly a sizzle. Context + commerce = sizzle. The next step? Macy’s.

Apple 100

Apple Millennials Mobile Fintech 100

CB Insights

JANUARY 5, 2018

Driven by Lore, Walmart acquired e-commerce platform Shoebuy in January 2017, followed by outdoor apparel retailer Moosejaw in February, womenswear site Modcloth in March, direct-to-consumer premium menswear brand Bonobos in June, and last-mile delivery startup Parcel in September. New Frontiers in Retail Tech. E-Commerce .

Company 57

Company Branding Millennials Retail 57

CB Insights

OCTOBER 23, 2018

Daniel Loeb, manager of activist hedge fund Third Point LLC, led an investment of roughly $3B into Nestle in 2017 and launched an attack on the company’s leadership in mid-2018. Low-calorie ice cream startup Halo Top , founded in 2011, became the best-selling pint of ice cream in the US in 2017. Retailers move downstream.

Branding 73

Branding Industry Retail Strategy 73

PYMNTS

JUNE 4, 2018

Millennials loved it even more: Only 57 percent reported watching primetime TV live that year, opting instead to watch prerecorded and/or streaming video or to play video games. In 2017 , Pew reported that more than a quarter (28 percent) of all U.S. Observers : the 41.8 percent of mostly older consumers who’ve yet to give it a try.

Video 113

Video Innovation Branding Google 113

CB Insights

JULY 17, 2018

Instead, new millennial-inspired and tech-infused dining trends have been emerging across the US and internationally. Many of yesterday’s casual dining brands are dying, but not because millennials “don’t eat out.” In the past decade, restaurant and bar purchases have grown at twice the rate of general retail spending.

San Francisco 69

San Francisco California United States CA 69

CB Insights

NOVEMBER 6, 2018

Amazon’s next big move could be in beauty retail. Retail partnerships to add value for SMB clients. Source: US-based top-volume skincare searches, Think with Google Beauty Trends 2017. Sephora launched its app on Google Assistant in November 2017. Since 2017, the company has further expanded the app features.

Google 72

Google Apple Industry Branding 72

CB Insights

SEPTEMBER 24, 2018

The wellness trends is affecting everything from the way gyms operate to how retailers design clothing to how smart cities are designed. Notably, millennials are more lifestyle-focused, placing a greater value on health and wellness over material goods than ever before. Meet Maya, our hypothetical wellness-focused millennial consumer.

Trends 76

Trends Branding Examples Industry 76

CB Insights

JUNE 17, 2020

Retail: Shopping goes even more online as grocery joins the e-commerce revolution. In 2017, Walmart used VR platform Strivr to prepare its associates for Black Friday, training employees within a lifelike simulation of the long lines and crowds. Retail: Shopping goes even more online as grocery joins the e-commerce ranks.

Industry 101

Industry Technology Online Video 101

CB Insights

JUNE 4, 2019

GET the 54-page retail TRENDS report. Download the free report to learn about the biggest emerging trends in retail and strategies to watch for 2019. gallons of water and 98M tons of oil per year, according to a 2017 report. Fashion is one of the world’s most wasteful and polluting industries. Source: Orange Fiber .

Industry 78

Industry Branding Examples Innovation 78

CB Insights

JULY 20, 2017

Deals to beauty and grooming startups have grown steadily since 2012, and are racing toward an all-time high in 2017. In 2016, corporates made just 15 equity investments compared to 50 acquisitions, but in 2017 to date, they’re investing just as much as they’re acquiring. in April 2017. Beauty & Grooming.

Trends 28

Trends Branding social media San Francisco 28