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SMBs Ramp Up Legal Fight Against New Virgin Money Owner CYBG

PYMNTS

The complaint alleges mistreatment of small business borrowers between 2001 and 2012. Separate reports in The National noted that RGL first announced last year that it was looking to raise funds from Augusta Ventures to initiate legal action against both Clydesdale and NAB in relation to tailored business loans.

Exercises 116
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Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience

PYMNTS

This pressure to innovate is affecting QSRs of all sizes, from independent eateries serving loyal local followings to national or even international behemoths reaching millions of customers each year. New York-based burger chain Shake Shack is no exception. Post-Pandemic Moves.

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Facebook Users Will ‘Like’ Ordering Papa John’s Via New ‘Start Order’ Button

PYMNTS

This builds on the pizza delivery company’s legacy of digital firsts, which began in 2001 when the company incorporated digital ordering at all of its U.S. It was letting customers order by text message in 2007, offering digital rewards by 2010, and became the first national restaurant brand to launch a custom Apple TV ordering app.

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Like, Love, Yum: Papa John’s ‘No Brainer’ Decision To Be A Facebook ‘Start Order’ First Mover

PYMNTS

It’s basically that easy, now that Papa John’s has become the first national pizza brand to offer instant ordering via Facebook ’s new “Start Order” button. By 2001, Papa John’s had incorporated digital ordering at all of its U.S. For that reason, branding is going to become even more important, said Rhoten. Press button.

Branding 104
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In Praise Of The Selfie And The Commerce It Drives

PYMNTS

National Selfie Day has passed into the history books once again. The founding hero of National Selfie Day — not that he receives his full recognition among the selfie masses — is a U.S. Brands are turning narcissism into cold hard cash. lamp manufacturer and early photography enthusiast named Robert Cornelius.

National 130
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Fintech Hall of Fame: The Top Digital Innovations in Financial Services

Fintech Labs Insights

Innovations from 1995 to 2014 (with launch dates) Note: Ranking as of Jan 2014 Wells Fargo is first in the world to offer Web-statement access (launched May 1995) Security First Network Bank launches first full-service Internet bank brand (Oct 1995, disbanded 2002) PayPal launches first online optimized payment system (Nov 1999, bought by eBay in 2003) (..)

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The Changing Face Of Retail In Times Square

PYMNTS

Toys“R”Us had occupied the space since 2001, but the move wasn’t so much a case of Times Square no longer being a valuable location to house a brand’s flagship store as it was the toy giant simply trying to cut costs. 20 Times Square will also feature a number of bars, restaurants, other highly recognizable retail stores and a cabaret.

Retail 100