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Who Wins the UX Arms Race: Traditional Banks or Neobanks?

The Financial Brand

A study of how PNC stacks up against SoFi and Revolut for mobile account opening and other digital banking functions uncovers some surprises. The post Who Wins the UX Arms Race: Traditional Banks or Neobanks? appeared first on The Financial Brand.

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Chase Beats PNC As Top Bank in Customer Service Satisfaction Report

Bank Innovation

Power's annual National Banking Satisfaction Study, beating last year's winner PNC Bank by a few points, but the rest of the contenders stayed in the same place as last year. The report, released yesterday, took into account convenience, seamless digital offerings, UX, strong checking account […].

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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). How can FIs improve their mobile banking apps’ UX shortcomings, and which features will go the farthest in encouraging more of their customers to download and use those apps for their everyday banking and payment needs?

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Is UX The Key To Mobile Wallet Breakout?

PYMNTS

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. Importance of nailing UX. It plays a key role in terms of engaging customers.”.

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It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

According to the Web AIM million accessibility evaluation study , the top five compliance errors are low color contrast, missing alternative text, empty links, missing form labels, and empty buttons. Accessibility should be included during the design phase of your process.

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The Open-Source Philosophy

Perficient

Open source is not restricted by licensing agreements, and the user behind open-source software is not forbidden to change, edit, study, or redistribute manipulated versions of it. The freedom to study how the program works and change it so it does your computing as you wish. Access to the source code is a precondition for this.

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Perficient’s Brian Flanagan Featured in 2021 SoDA Report

Perficient

The SoDA Report is its regular publication that brings together research, thought leadership and case studies from some of the world’s leading digital agencies and technology innovators. SoDA is an extremely selective association of respected digital agency leaders and technology disruptors. See the full report.

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