PYMNTS

MAY 23, 2017

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express.

Survey 103

Survey Millennials social media Training 103

NCR

APRIL 20, 2016

The promise of genuine engagement with customers through social media is drawing the attention of traditional businesses, like banks. However, their use of social media platforms has grown in recent years to include memes, unique content, and customer service elements. How Banks Should Operate on Social Media.

social media 40

social media Video America Course 40

PYMNTS

DECEMBER 26, 2018

To let shoppers discover and try out new products, payment companies are helping merchants launch augmented reality (AR) experiences within social media platforms. The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform.

social media 180

social media Payments Millennials Regional 180

PYMNTS

APRIL 24, 2020

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Digital Technologies Under COVID-19. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? And while the word “technology” itself sometimes sounds like a daunting challenge, good technologies are actually designed with the end user in mind -- and that means you, and not just the IT technician.

Technology 150

Technology social media Software Leadership 150

Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Colleagues now engage in philathropic and social activites through technology like video calls, Microsoft Teams , and social media. Louis’ best midsize companies to work for. “I ” Jason Hudnall , general manager. The Significance of Being Named a Top Workplace in 2020.

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

AUGUST 1, 2017

Small businesses may be interested in innovative technologies, but only a few are willing to make the leap — and the investment — necessary to actually implement tools into their businesses. The latest research from the SMB Technology Adoption Index , for example, revealed news that just 13 percent of U.S. Technologies in Focus.

Innovation 118

Innovation social media Survey Tools 118

PYMNTS

JANUARY 3, 2019

You can be sure that one area of regression involves social media. New research, in fact, supports that idea — specifically, the high value that consumers attach to Facebook , and the high cost it would take to make them leave the social media platform. But that doesn’t mean consumers plan to leave Facebook anytime soon.

social media 186

social media Study San Francisco Data 186

PYMNTS

SEPTEMBER 15, 2020

Facebook will dole out millions in cash and advertising credits to small businesses across India, while also helping merchants launch online gift cards, as the social media giant pushes deeper into the country’s fast-growing eCommerce sector. In a Tuesday (Sept.

social media 157

social media Cards Survey Online 157

Bank Innovation

DECEMBER 5, 2016

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Consumers aren’t quite at the point where they prefer chatbots to humans—but according to a new study conducted by enterprise software company Aspect, that could very soon change.

Survey 150

Survey Software Study Company 150

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

JANUARY 4, 2017

According to a recent survey by the Pew Research Center, 79 percent of U.S. To meet that goal, the shopping software company is focusing on improving the customer shopping experience through embeddable buy buttons and social media tools. Social media is a huge driver of traffic for a lot of our merchants,” Patricio said.

social media 128

social media User Experience Online Mobile 128

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Platform companies such as Uber, Amazon, and Airbnb have mastered this art with their technology platform strategy bringing data and digital together in a single platform. Johns Hopkins Research Center. Our world in Data (.gov). Every state website in the US.

Data 354

Data Analytics Strategy social media 354

PYMNTS

MAY 4, 2018

released its latest survey of small business (SMB) sentiment in the country, finding an increase in confidence the company attributes to greater technology adoption. Analysis is based off of YouGov survey results of 1,000 small business respondents. Amazon U.K. and Enterprise Nation. and Enterprise Nation. percent and 0.9

social media 115

social media Survey National Analysis 115

Gonzobanker

MAY 23, 2024

Every financial institution needs to get real, tangible returns on every technology investment it makes, and core systems are a critical piece in increasing or hurting these returns. In recent years, the industry and trade media have tended to glamorize “next-generation core systems” as some magic tonic to technology transformation.

System 109

System social media Technology Training 109

PYMNTS

APRIL 27, 2020

billion by 2024, and a separate study suggested that many customers were willing to use FinTechs as well as their primary banks to receive the level of technological support they desired. It found that 64 percent of consumers across 27 surveyed markets noted that they were using FinTech services.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

DECEMBER 6, 2018

In corporate finance, the predictions are largely about the adoption of the most cutting-edge technologies, from artificial intelligence (AI) to blockchain. In its survey of 419 corporate finance professionals, Gartner found that most finance departments have plans to implement more than one of the top-nine emerging technologies by 2020.

North Carolina 124

North Carolina Survey Analytics Analysis 124

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. EMarketer also found that nearly two-thirds of millennial internet users searched social networks for coupons in the third quarter of 2015. percent increase in sales this year.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

FEBRUARY 21, 2017

Research from Boston Retail Partners (BRP) and Manhattan Associates shows that while 70 percent of surveyed North American retailers understand the importance of personalization and are putting it at the top of their objectives list in 2017, many don’t have any actual plans to put the wheels in motion for a few years out.

Retail 109

Retail social media Survey Customer Experience 109

Perficient

MARCH 22, 2021

The Discovery Process began with gathering data from social media and review site scans and looking at various internal data, such as results from Perficient’s annual Employee Engagement Survey. You will be given the tools and opportunities to collaborate and share knowledge across teams, technologies, and time zones to?deliver

Community 520

Community social media US Branding 520

PYMNTS

AUGUST 4, 2020

And more than two-thirds of SMBs (67 percent) have launched something to meet that need — whether an eCommerce site or a switch in their point-of-sale (POS) technology to contactless. According to the survey, three-quarters of them (75 percent) report being positive about the future. The New Normal. SMBs Still Need Help.

Study 315

Study Survey social media Online 315

PYMNTS

JANUARY 3, 2020

Those traits could find their way into more social media and online research interactions — and the payments and commerce associated with them — in the coming years, if Dr. Fausto Giunchiglia, project coordinator for Italy-based WeNet , gets his way. What about smarter, and more diverse?

social media 131

social media Big Data Mobile Data 131

PYMNTS

DECEMBER 21, 2016

According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. Unattended retail technology, or order-at-the-table systems, has become an increasingly popular form of modern technology at restaurants.

social media 100

social media Survey Retail Technology 100

PYMNTS

JANUARY 16, 2017

Technology allows traders to make a profit trading any commodity, and with wave after wave of tweets from President-Elect Donald Trump, some are trying to cash in on the tweets and how they might move markets. Say it five times fast. The tweets are also helping smaller investors find ways to make money on volatile price actions.

social media 100

social media Examples Marketing Survey 100

PYMNTS

MARCH 6, 2018

The Infatuation will retain its editorial-first focus, producing reviews and guides while focusing on mobile and social media, as Zagat expands user surveys and creates a new technology-driven platform for restaurant reviews. Once the deal closes, Zagat will operate as its own brand, with its own platform.

Google 119

Google social media Branding Mobile 119

PYMNTS

OCTOBER 18, 2018

consumers among four age groups: Linksters (ages 18-23), Socializers (24-34), the MTV Generation (35-54), and Maturists (55+). Advances in technology are opening new opportunities for fraudsters to obtain PII, and businesses must proactively respond by implementing technology solutions that keep consumer data safe and secure.”.

Data 160

Data social media Study Security 160

PYMNTS

NOVEMBER 27, 2018

Retailers’ investments in technology continued to pay off, with consumers shopping on all platforms throughout the weekend. The survey found that more than 89 million people shopped online and in stores, which is an increase of close to 40 percent compared to a year ago.

Millennials 149

Millennials social media Retail Survey 149

PYMNTS

JUNE 16, 2017

A byproduct of incorporating connectivity into just about any activity is how social media affects regular interactions. It can be difficult to discuss the digital effects without looping in social media. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue.

Study 119

Study Online social media Retail 119

Independent Banker

AUGUST 31, 2022

So how do social payments fit in community banks’ long-term future? Social payments have taken today’s digital environment by storm. A recent Mercator Advisory Group survey found that 69% of respondents have used PayPal in the past year, and a full 10% reported using Facebook Pay. By Colleen Morrison.

Capital 94

Capital Payments social media Community Bank 94

PYMNTS

JULY 7, 2017

From iPads to desktops and smartphones, it seems that interacting with technology has become intuitive for this generation. With technology constantly evolving but some shopping habits remaining the same, retailers need to be agile enough to serve both needs. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

FEBRUARY 19, 2018

According to news from TechCrunch , citing judges in Belgium, a court ruled that Facebook’s deployment of technology, including cookies and social plug-ins to track internet users, was illegal. The social media giant also has to get rid of any data it illegally acquired from people living in the country.

social media 102

social media Policies Survey Data 102

Celent Banking

SEPTEMBER 30, 2015

As an analyst currently immersed in research on corporate banking financial performance, regulatory environment, economic conditions, business demographics, and financial technology, the CXFS event was a welcome change of scenery. Other firms specialized in market research including voice of the customer and voice of the employee surveys.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

Abrigo

DECEMBER 8, 2015

Everyday Technology for Everyday Challenges: Free or Low-Cost Tech Solutions to Help Grow Your Business Description: Accounting and valuation firms require digital technology to power their websites, marketing efforts, customer surveys, meetings, and more. Business Valuation: Where is the Value in Doing Business Valuations?

social media 150

social media Leadership Meeting Resources 150

PYMNTS

NOVEMBER 2, 2020

Here’s the latest news from Google and the technology industry, which is coming under increasing global scrutiny from regulatory watchdogs, consumers and organizations. Pew Survey: 47 Pct Of Americans Believe Big Tech Should Face Greater Regulation. Regulation. Europe Plans To Publish Digital Services Act, Digital Markets Act Drafts.

Taxes 212

Taxes National Regulation Google 212

Social Assurance

OCTOBER 29, 2021

Growing Utilization of Marketing and Compliance Tools and Technology. As the financial services sector continues to adapt to the massive digital disruption, our survey results showed some impressive statistics about Marketing and Compliance technology. Utilizing technology is something we will see budgeted for in 2022.

Compliance 15

Compliance Survey Marketing social media 15

Independent Banker

OCTOBER 31, 2021

From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. In a 2019 Marketing Evolution survey, 37% of marketing professionals said their organization experienced wasted marketing spend—roughly 21 cents in every dollar.

Marketing 91

Marketing social media Video Community 91