PYMNTS

APRIL 27, 2020

Cash and brick-and-mortar transactions were already on the decline, but the pandemic is sure to hasten these trends. Yet, consumers want credit cards to do much more today than they did in the early days of the industry. Yet, consumers want credit cards to do much more today than they did in the early days of the industry.

Cards 226

Cards Fintech United States Case Study 226

PYMNTS

OCTOBER 14, 2020

The pandemic has forced a fundamental reckoning for businesses large and small. To that end, Ken Gavrity , head of enterprise payments at KeyBank , told Karen Webster that companies must re-examine the most basic operations in order to stay afloat and maybe even thrive – or face existential threats as they mull the great digital shift.

Payments 242

Payments Course Innovation Operations 242

PYMNTS

AUGUST 12, 2020

That all changed in early March as the pandemic-fueled economic lockdown forced the temporary closure of ample Main Street SMBs overnight. Seventy-six percent of Main Street SMBs that PYMNTS surveyed on June 18, 2020 faced cash flow shortages as a result of the pandemic.

Maine 183

Maine Survey Study Tools 183

PYMNTS

JUNE 9, 2020

The company had previously raised $254 million in a Durable Capital Partners-led Series H funding round in December of 2019. In a recent conversation with Karen Webster, Vroom CEO Paul Hennessy said the firm has seen a “small chilling factor on the business” from the COVID-19 pandemic. Online auto retailer Vroom Inc.

Online 130

Online Meeting Capital Company 130

Abrigo

JUNE 11, 2021

As recently as May 2021, regulators identified interest rate risk as among the key risks in the economy, financial markets, and the banking industry that could affect insured institutions. Takeaway 1 Regulators stress sound risk management practices that include the ability to identify and measure interest rate risk (IRR).

How To 195

How To Risk Management Analysis Kansas City 195

PYMNTS

JULY 2, 2020

Fear has been a key ingredient in some of the strangest episodes in human history, and the COVID-19 pandemic now joins that dubious list. The latest report in PYMNTS’ three-month Navigating the COVID-19 Pandemic series is How A Global Pandemic Created a Digital-First Customer in 12 Weeks. Similarly, 49.4

Survey 130

Survey Report Online Maine 130

South State Correspondent

MARCH 7, 2022

Observe : A good banker can look at a situation, be it rising rates, changing payment channels, deteriorating credit, or the threat to overdraft fees, and can articulate the challenge. The management team is briefed on industry trends and has decided its role of where it wants to end up. The History of the OODA Loop.

Strategy 221

Strategy System Training Examples 221

PYMNTS

JUNE 29, 2020

That’s how much is lost by U.S. As Jeremy Docken , CEO and founder of Kalderos , told Karen Webster, that waste is due in part due to the fact that there is so much money changing hands — $188 billion in drug discounts alone — across patients, providers, payers and programs. Call it healthcare’s $8.5 billion problem.

Compliance 215

Compliance Tools Marketing Examples 215

FICO

JANUARY 6, 2021

Fortunately, our bloggers stepped up with timely analyses of the challenges facing lenders in an era of payment holidays, furloughs and higher unemployment. Bruce Curry brought his experience to bear in a series of posts, beginning with this one. They also offered perceptive tips for dealing with what they dubbed the “debt tsunami.”.

Analytics 98

Analytics Data US Industry 98

Abrigo

APRIL 14, 2020

Key Takeaways The current financial crisis finds strong financial institutions and borrowers adapting to a sudden change in overall economic activity tied to the coronavirus pandemic. Nevertheless, bankers should be proactive in monitoring and planning for liquidity impacts. Most of these were due to a lack of underlying liquidity.

Community 195

Community Lending Meeting Marketing 195

PYMNTS

APRIL 10, 2020

For the last several weeks, it seems, all news has basically been on one subject, the COVID-19 pandemic — since it has been almost impossible to find anything it hasn’t touched and, in some way, fundamentally altered. Companies often pay lip service to being customer focused and customer centric. Mobile Wallets’ Moment to Shine? Not So Much.

Mobile 170

Mobile Payments Cards Branding 170

FICO

MARCH 24, 2021

In part 1 of the series on trade-based money laundering (TBML) , we established a definition of the term, explored some recent studies and highlighted some typical techniques employed by the criminals. In this second part, we will explore the challenges of countering TBML and explore some recent industry trends.

Compliance 98

Compliance Study Trends Fraud 98

PYMNTS

OCTOBER 15, 2020

If merchants need instant payments — and PYMNTS/Ingo Money’s recent Disbursement Satisfaction Index indicates they strongly do — why does progress seem to be going so slowly? The change is happening and even picking up speed, but still hasn’t quite made it over the early adopter hump yet. The Problem With Legacy Systems.

Payments 151

Payments System Examples Management 151

CB Insights

DECEMBER 10, 2020

The banking industry has not been spared from the impact of Covid-19. The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. Consumer payments. Category breakdown . Investment banking.

America 101

America Lending Cards San Francisco 101

FICO

MAY 12, 2020

COVID-19 consumer spend is changing risk decisions. In Australia and New Zealand (A&NZ) retail credit was already navigating considerable significant, events requiring the attention and resources of the industry. Other notable changes; 25 percent increase in health services, 7.1 percent fall in transport spending. .

Data 52

Data US Regional Industry 52

FICO

MAY 15, 2023

Most significantly, the new process has increased payments annually by AUD$19 million as compared to AGL’s previous two-way SMS campaigns. This has been driven by a nearly 30 percent increase in immediate, one click payments from customers. You can read more about this story in the full media release.

Payments 52

Payments Video Customer Experience social media 52

PYMNTS

JUNE 1, 2020

Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Capturing and then enabling card-on-file payments when consumers buy the products or services they consume in the physical world. Like payments terminals. Uber and Starbucks pioneered it.

Cards 147

Cards Study Maine Payments 147

BankUnderground

MARCH 9, 2023

Jelle Barkema How concerned should policymakers be as UK business insolvencies have soared to 60-year highs ? This phenomenon has been extensively covered in the media; with media outlets attributing the record-breaking numbers to a ‘perfect storm’ of energy prices, supply-chain disruptions and the cost of living squeeze.

Trends 100

Trends Company Policies US 100

FICO

JANUARY 19, 2023

Despite differing predictions of the depth or length of any recession, whether the global economy will escape it completely, what is certain is that 2023 will prove to be a challenging year from a consumer and industry perspective. The challenge will be further exacerbated as an estimated 1.4

Lending 52

Lending Strategy Analytics Data 52

FICO

DECEMBER 20, 2022

5 Ways Digital Payments Will Change FIs and Fraud in 2023. New digital payments channels and methods will grow next year, giving new opportunities for fraudsters and scammers. And the digital payments landscape made a global-scale impact, both positive and negative which FIs now must deal with. FICO Admin. by TJ Horan.

Fraud 52

Fraud Payments South Carolina Compliance 52

FICO

SEPTEMBER 29, 2020

I was privileged to join Bruce Curry on a series of two digital roundtables recently, where 13 experienced minds of the industry got together to discuss the current and future situation around collections and recoveries during the current debt tsunami. The ability to obtain accurate industry sector employment data became a challenge.

Management 87

Management Analytics Data System 87

FICO

APRIL 7, 2022

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! By providing simple notifications, you can keep customers in the loop on important changes to their accounts.

Digital Banking 52

Digital Banking Security Fraud America 52

FICO

APRIL 21, 2020

While the net effects of COVID-19 have yet to be fully realized, we can assume that it will forever change the way many businesses interact with their customers. We’ve been seeing major technological advancements in most industries – including healthcare, banking, and hospitality.

Community Bank 75

Community Bank Community Lending Fraud 75

PopularBank

JUNE 18, 2020

Reassessing, Relearning and Rebuilding in a post-pandemic economy . . How will they adapt to such a landscape? A sober intake of the pandemic’s sweeping toll may help us fill in parts of the picture. As small businesses in the U.S. What kind of landscape, economic, social or otherwise, will they be returning to?

New York 52

New York New York City Retail Survey 52

Lex Sokolin

DECEMBER 31, 2020

A Year in Financial Models, Fintech Valuations, Super Apps, Big Tech, Decentralized Finance, the Multiverse, Pandemic, Revolution, Crypto Art, and the Nature of the Universe Hi Fintech futurists — You should be out partying! Part of their pleasure is critiquing how far off the neobanks are from profitability. according to you.

Fintech 52

Fintech Bitcoin blockchain Google 52

Lex Sokolin

DECEMBER 31, 2020

A Year in Financial Models, Fintech Valuations, Super Apps, Big Tech, Decentralized Finance, the Multiverse, Pandemic, Revolution, Crypto Art, and the Nature of the Universe Hi Fintech futurists — You should be out partying! Part of their pleasure is critiquing how far off the neobanks are from profitability. according to you.

Fintech 52

Fintech Bitcoin blockchain Google 52

Tomorrow's Transactions

JUNE 9, 2020

2020 has been dominated by the COVID-19 pandemic threatening our way of life, challenging our resourcefulness and resilience, on a global scale not experienced since the World War ended 75 years ago. Twenty-Twenty. What could go wrong in such a perfectly numbered year? Sadly, we all know the answer to that: Everything.

Resources 82

Resources Risk Management Operations Regulation 82

PYMNTS

JULY 7, 2020

B2B payments are undergoing a vast digital transformation, with solutions providers stepping up to offer more speedy options as companies look to expand internationally. Developments From Around The World Of Smarter Payments. Businesses are well aware of the boost that cross-border commerce can have on their bottom lines.

Payments 157

Payments Report Fintech Regional 157

PYMNTS

OCTOBER 13, 2020

Which means: We’re all exposed, sometimes, when the environment changes. The pandemic has spotlighted the inefficiencies among payers, receivers, chief financial officers (CFOs), financial institutions (FIs) and others that had been simply accepted as the cost of doing business in simpler, steadier times. Setting the Stage.

Fintech 190

Fintech Payments Customer Experience Examples 190

PYMNTS

JANUARY 8, 2021

The restaurant industry was quick to adopt the digital tools needed to stay in business as consumers moved away from in-restaurant dining to dining at home at the beginning of the pandemic. So which types of loyalty and rewards programs do these customers want, and how do they want to access them?

Data 185

Data United States Meeting Online 185

PYMNTS

OCTOBER 22, 2020

Yet it’s been said that of Netflix’s innovations, its smartest by far was charging a single monthly subscription price to watch as much as one wants instead of paying per rental, as was the industry standard. It was the payments breakthrough that helped fuel streaming’s growth. Not that anyone is counting Netflix out.

Video 176

Video Apple Comparison New York 176

PYMNTS

JANUARY 1, 2021

This year, the PYMNTS data and analytics team published 252 reports that tracked the data, innovations and disruptive thinking that are reshaping the payments and commerce business. The Trackers use a number of creative methodologies and frameworks that measure and benchmark an ever-changing landscape. Digital-First Banking.

Trends 259

Trends Video Retail Payments 259

CB Insights

MAY 6, 2020

In recent years it has yielded some big returns for investors as a host of startups reimagine how consumers think about money and financial services. The heatmap below shows how the deal concentration from these investors has shifted over the last 5 years. Payments is by far the hottest category for Fintech Smart Money VC investment.

blockchain 57

blockchain Fintech Payments Capital 57

FICO

JANUARY 8, 2021

Not only did I find the conversation with Julie to be thought-provoking as always, but it was also a lot of fun to film these remote location videos cross country during these no-travel pandemic times. How has the quality been checked? How do we know the authenticity of the data? I think of it in three main ways.

Fraud 52

Fraud Data Video Analytics 52

CB Insights

JUNE 17, 2020

As the Covid-19 pandemic has charted its unprecedented path around the world, it’s carried with it the question: What will Covid-19’s legacy be? Given how far we’ve moved into digital spaces, it’s hard to imagine people will return fully to brick-and-mortar alternatives. Industrial automation & robotics.

Industry 101

Industry Technology Online Video 101

CB Insights

JULY 23, 2020

The Covid-19 pandemic has disrupted nearly every aspect of our lives, including tasks as fundamental as going to work. While many office workers are still working from home , others across the world are now beginning to return to their offices in person for the first time in months. Kitchens: low-touch and voice-enabled tech. Conclusion.

Meeting 101

Meeting Tools Survey Company 101

PYMNTS

OCTOBER 21, 2020

The pandemic’s economic impacts have taken a toll on all businesses but in many ways, small- to medium-sized businesses (SMBs) have faced more harm than others. While the tenacity and resilience of small businesses have been inspirational, their day-to-day experiences have varied widely, U.S. Time For More PPP .

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North Carolina Policies Washington Examples 141