6 Digital Transformation Trends Highlighted at FICO World 2022
FICO
JUNE 22, 2022
Customer expectations are evolving and continuing to evolve. As a result, consistently compelling online experiences are now a mandatory expectation. Often once a customer has gone, they’ve gone for good. Hyper-Personalization and Pre-Emptive Offers Are Key to Unlocking Customer Service. BNPL is the new buzzword.
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