PYMNTS

JANUARY 14, 2020

In financial services, demand for ease of use and security are sky-high, even for business customers. The cloud has emerged as an essential tool to enable financial service providers to digitize and remain agile enough to provide the kinds of convenient, responsive services and products their customers require.

User Experience 253

User Experience Security Payments Compliance 253

Perficient

SEPTEMBER 21, 2023

The Data: The Gas That Makes the AI Go What good is a stand-alone AI tool for businesses if it isn’t grounded in trusted, contextual data? If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience.

Data 491

Data Tools Customer Experience Security 491

PYMNTS

JULY 31, 2019

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. percent of bottom performers will invest in UX.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

JULY 24, 2019

Big Tech is good at promoting, designing and improving the user experience, he said. To get the trust that legacy firms enjoy in the financial area, to get paychecks deposited into digital wallets, Cohen said Big Tech has to ensure consumers that their information and assets are being kept secure and private. Build or buy?

Digital Banking 160

Digital Banking UX Online Innovation 160

Banking 2020

AUGUST 27, 2015

Thus if banks are truly interested in using mobile phones as a primary form of authentication for ATMs, they will need to sell their customers on a better, more secure user experience. Security and mitigating losses from skimming ultimately will be what banks care about most. But that is just one issue with QR codes.

ATM 40

ATM User Experience Fraud UX 40

CB Insights

OCTOBER 10, 2017

The secrets of user growth. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. How to show value during the first-run experience. How Mint returns 100+ lost hours to its users lives right away. Stash teaches its users how to invest.

Tools 78

Tools Millennials US Maine 78