PYMNTS

MAY 6, 2019

NCR, an Atlanta-based payments technology company, has acquired Texas P.O.S., a Houston-based provider of point-of-sale (POS) solutions for restaurants and merchants, according to a press release. In February , the company announced the acquisition of BEC , a provider of hospitality POS technology, based out of Denver.

Texas 124

Texas Houston Technology Company 124

Payments Dive

APRIL 20, 2022

From QR codes to advanced mobile apps and robots, restaurants are planning to adopt more technology within their operations — including payments — in the year ahead.

Payments 439

Payments Mobile Operations Technology 439

Payments Dive

MARCH 20, 2018

Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.

Technology 239

Technology Conference Retail 239

Payments Dive

JUNE 16, 2016

Mobile Payments Today Editor Will Hernandez went to the National Restaurant Association Show for the first time to get a look at how restaurants are connecting with the connected consumer.

Mobile 150

Mobile Industry Technology National 150

PYMNTS

JUNE 22, 2020

Lunchbox is hoping former top Toast executive Sarah Kabakoff will provide the boost needed to take the restaurant-ordering platform to the next level. The New York-based omnichannel restaurant platform announced Monday (June 22) it had hired Kabakoff as vice president of solutions.

New York 326

New York Marketing Strategies Customer Experience Maine 326

PYMNTS

DECEMBER 16, 2020

More than 100,000 eateries — or about one in six restaurants nationwide — have closed due to the pandemic, according to National Restaurant Association estimates. Such schemes entail fraudsters falsely advertising offers from restaurants on social media, then duping victims into paying for them and absconding with the funds.

Fraud 310

Fraud social media Mobile Trends 310

Payments Dive

MAY 24, 2017

Jayson Tipp, Nikki Baird among the keynote speakers for the fourth annual executive event.

Technology 186

Technology Retail Mobile 186

PYMNTS

DECEMBER 21, 2020

The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting how quick-service restaurants (QSRs) engage customers as the health crisis limits their in-person dining offerings and forces them to fast-track planned digital innovations.

Customer Experience 301

Customer Experience Innovation United States Survey 301

PYMNTS

OCTOBER 16, 2020

Numerous quick-service restaurants (QSRs) have deployed these technologies to support their operations, tailor their customer service approaches and even boost sales, but many players, including several big names, have been reluctant to invest in such innovations. How AI Can Aid In Fraud Detection, Sales.

Analytics 273

Analytics Data Fraud Tools 273

PYMNTS

NOVEMBER 4, 2020

Calling local pizzerias or Chinese food restaurants to place takeout orders was once seen as a revolutionary development in the space, for example, and drive-thru service followed as the next big step. . A sizable share of restaurants that have reopened have also adopted pay-at-the-table capabilities. The Evolution Of Ordering.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

NOVEMBER 19, 2020

The restaurant space has seen explosive growth in the number of mobile and digital orders customers have placed since the COVID-19 pandemic began. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

PYMNTS

SEPTEMBER 22, 2020

Six months into the COVID-19 pandemic, restaurants’ shifts toward high-tech solutions are old news. Online ordering , digital delivery, curbside pick-up, QR code -based menus and ordering – the technological upgrades have come one after the other. The Upside of Robot Restaurant Workers. localities. Beyond the QSR Space.

Study 219

Study Technology Training Report 219

PYMNTS

NOVEMBER 18, 2020

Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once managed by staff. Integrating Verifi’s solutions will allow Kount’s fraud prevention and identity platform to offer restaurants and businesses near-instant payment protection.

Boston 186

Boston Fraud Marketing Mobile 186

Payments Dive

OCTOBER 9, 2018

Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.

Trends 350

Trends Retail Mobile Chicago 350

PYMNTS

NOVEMBER 24, 2020

Record sales following a massive staff reduction prompted point-of-sale (POS) restaurant technology (ResTech) startup Toast to hold a share purchase offering on an $8 billion valuation. Many restaurants that have temporarily closed may never reopen.”. A Toast spokesperson told CNBC on Tuesday (Nov.

Boston 231

Boston National Tools Cards 231

PYMNTS

FEBRUARY 14, 2020

Restaurant management platform Toast unveiled a $400 million Series F funding round led by Bessemer Venture Partners, Greenoaks Capital, Tiger Global Management and TPG. The company says it will put the investment proceeds toward its technology platform to meet the evolving needs of the restaurant space.

Community 168

Community Capital Industry Course 168

PYMNTS

APRIL 17, 2020

The drive-thru, which captured 70 percent of quick service restaurants’ (QSRs’) total sales in 2018, has become a critical focal point as dine-in seating areas are closed to slow the spread of the coronavirus. Other players in the space are rolling out innovations to support restaurants’ efforts to improve customers’ experiences.

Customer Experience 167

Customer Experience Operations Technology Branding 167

PYMNTS

APRIL 8, 2020

Restaurant point-of-sale (POS) software provider Toast said it would have to cut about half of its staff — about 1,300 people — as the coronavirus shutters businesses nationwide, according to a CNBC report on Tuesday (April 7). Many restaurants that have temporarily closed may never reopen.”. It is valued at almost $5 billion. .

Boston 213

Boston Community Software Technology 213

PYMNTS

JANUARY 26, 2021

Other restaurant chains, such as Burger King, Subway and Wendy’s, have followed Starbucks’ lead, putting their loyalty programs front and center of their sales strategies. Recent research highlighted in the December issue of the Delivering On Restaurant Rewards report, which is based on a survey of 2,123 U.S.

Seattle 266

Seattle Mobile Customer Experience Survey 266

PYMNTS

DECEMBER 8, 2020

Online food delivery platform Grubhub is providing restaurants with new tools for commission-free orders as the second wave of the pandemic triggers new dining room closures and capacity restrictions. . The new tools will make it easier for Grubhub’s partner restaurants to use their own digital channels to process online orders.

Tools 210

Tools New Jersey Illinois Washington 210

PYMNTS

FEBRUARY 27, 2020

The restaurant business is: a) healthy for 2020 or b) apprehensive about technology. The 2020 outlook report from the National Restaurant Association was released today and it paints a picture of an industry dealing with the countercurrents of solid consumer spending and disruptive technology. All of the above.

Rhode Island 151

Rhode Island National social media Arizona 151

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. I believe AI is the future of the restaurant sector, and it will help [us] run smoother, sell more and be more profitable.”.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

FEBRUARY 1, 2021

Around the country, Restaurant Weeks — where select restaurants in a given city or town offer special menus and deals — are going COVID-friendly. For example, New York City has just extended its Restaurant Week To Go, an off-premises-only version of the event, for an additional four weeks, reported Eater. Washington, D.C.’s

New York City 177

New York City New York Michigan Virginia 177

PYMNTS

DECEMBER 31, 2019

It’s that time of year when restaurants must shine and make some serious scratch. We at PYMNTS are as festive as anyone else, and that’s why Karen Webster recently caught up with Andrew Robbins, co-founder and president at Paytronix , which sells digital ordering and guest engagement technology for restaurants.

Trends 131

Trends Florida Technology Maine 131

PYMNTS

MAY 20, 2020

Business survival amid the global pandemic has been a challenge but some brands were able to leverage the situation by tapping technology and turning lemons into lemonade. By using cloud technology, Paytronix was able to help restaurants and convenience stores deploy rapid processing of digital orders.

Meeting 134

Meeting Florida Ohio Texas 134

PYMNTS

JANUARY 28, 2019

To help serve diners who crave convenience, restaurants and solution providers have started to test and grow their mobile ordering services. The aim is to allow diners to place their orders – and even pay – before they ever set foot in a restaurant. Customers can also pick up orders at a restaurant with the app.)

Mobile 153

Mobile Technology User Experience Online 153

PYMNTS

APRIL 1, 2020

With the widespread closing of restaurants due to the COVID-19 pandemic, the pressure is on for eateries to come up with ways to tough it out through the crisis. Paytronix offers software for rewards programs for restaurants and convenience stores. Brands can also add delivery partners, offer curbside pickup and no-contact delivery.

Online 150

Online Boston Massachusetts Software 150

PYMNTS

DECEMBER 18, 2020

The past year has been — by almost any measure — one of the hardest ever for the restaurant industry, with the ongoing pandemic hurting few sectors more than hospitality and dining. The National Restaurant Association ’s initial 2020 outlook was bright, as it projected sales just shy of $900 billion.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

NOVEMBER 24, 2020

Point-of-sale restaurant technology startup Toast recently held a secondary share offering that reportedly valued the company at $8 billion as restaurants and ResTech rebound from COVID-19 lockdowns’ depths. And Toast, though notably successful in 2020, is not unique among players in its segment.

Industry 201

Industry Kansas City Kansas Tools 201

PYMNTS

NOVEMBER 4, 2019

consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since last year with more restaurants looking to enhance the digital ordering experience. Recent Developments From The Restaurant Front .

Trends 100

Trends Technology Dallas Branding 100

PYMNTS

SEPTEMBER 16, 2019

With more choices for fast-casual dining than ever before, diners can choose to eat in restaurants or tap into delivery whether they want pizza, sandwiches or entirely different fare. Many restaurants, for instance, have discovered that frictionless mobile ordering experiences are essential when it comes to keeping customers satisfied.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

SEPTEMBER 16, 2019

The market value from quick-service restaurants (QSRs), fast food chains, drive-thru establishments and deliveries is estimated to be worth $273 billion. Technology plays a critical role in keeping this market thriving by connecting consumers with their preferred fast-casual, fast food and QSR restaurants.

Google 116

Google Technology social media Mobile 116

PYMNTS

OCTOBER 29, 2020

Restaurant services platform Chowly is partnering with food delivery app Grubhub to bring local eateries a frictionless solution for online sales, the companies said in a statement on Thursday (Oct. Chowly and Grubhub will work together to onboard mutual restaurant clients. 30, up from $322 million at the same time last year.

Industry 129

Industry Online Technology Trends 129

PYMNTS

OCTOBER 14, 2020

The mobile order-ahead space is one of the few seeing an upswing of increased revenue amid the pandemic, as quick-service restaurant (QSR) customers look for safe, convenient ordering services that limit human contact. Fast food giant Burger King is also exploring alternative ordering options, including a brand-new restaurant concept.

Analytics 161

Analytics Fraud Data Mobile 161

PYMNTS

MARCH 26, 2019

This is a fact that hotels and restaurants know all too well. However, while many hotels and restaurants have said they aim to innovate, only 20.2 percent actually have the technology at the point of sale (POS) that can help them achieve their goals. As much as 77.4 Another 62.2 Another 62.2

Innovation 158

Innovation Survey System Technology 158

PYMNTS

JANUARY 21, 2020

As more consumers place their food orders through digital channels, eateries are adapting to the tastes of diners who want to enjoy a restaurant meal at home. Chang’s To Go location in Chicago that will focus on carryout, delivery and catering, with delivery offered through third-party services as well as the restaurant’s website and app.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

NOVEMBER 11, 2019

Sure, you know the restaurant and the delivery service, but do you really know where that food came from? It’s one of the trends discussed in a recent PYMNTS interview by Sterling Douglass, co-founder and CEO at Chowly , a restaurant software provider. That includes voice ordering, Douglass told PYMNTS. Kitchen Challenges.

Trends 134

Trends Operations Chicago Technology 134