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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

We have deep dives into in-house restaurant ordering apps and cloud technology, as well as a report on banks running short on large bills amid the coronavirus crisis. It takes effort to balance seamless-but-fraud-free user experiences. NYC Bank Runs Short Of Big Bills As Customers Hoard Cash.

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Is technology replacing or augmenting the sales role in the digital age?

Insights on Business

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

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Banks Must Up Their Social Media Game to Connect with Digital Natives

Gonzobanker

Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. This means a significant contribution in terms of budget and resources from the marketing department. Consider that the typical user spends about 2.5

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In Digital Banking Age, Personal Touch Still Matters

PYMNTS

Technology has brought transparency and speed to financial interactions, including those between banks and their customers. But must everything be at arm’s length, a technology-enabled hit-and-run where banking is ruled by apps and apps alone?

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Retailers Have A Need For Speed On Digital CX

PYMNTS

Coming from AppDynamics , 95 percent of respondents said they have changed their digital technology priorities as a result of the pandemic. Fifty-nine percent said they have been “firefighting” with short-term fixes to technology problems. The customer experience online has dozens of critical elements.

Retail 144
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How AML Regulations Are Pulling Credit Unions Into Law Enforcement

PYMNTS

Recently, though, many CUs have turned to technology-driven solutions to help members more efficiently communicate their needs and feedback. The new site aims to improve online functionality with an enhanced user experience, as well as keep MED5 FCU in compliance with the Americans with Disabilities Act. About The Tracker .

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Watson Marketing Delivers a Competitive Edge that Financial Institutions can Bank On

Insights on Business

They are tech savvy, mobile and social. They rapidly leverage technology to compare options such as prices, features, and banking reputation when purchasing products and services. More than ever – millennials seek customized experiences without a corresponding increase in prices. Millennials are a fastidious breed.

Marketing 156