PYMNTS

APRIL 30, 2019

According to Will Byrne, CEO of Worldnet Payments , the kiosks and smart shelves that are gaining traction across any number of commerce and retail settings may even shift the employment picture a bit. The Changing Retail Footprint. As unattended retail notches an increasing footprint, said Byrne, other use cases will also emerge.

Retail 138

Retail Data Operations Payments 138

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. percent — of surveyed Canadian consumers would not mind autonomous vehicle deliveries.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

JANUARY 20, 2020

An idea that may get a splash of cold water is that the development of a digital fiat (at least, in Australia) would lead to a groundswell of payments at the retail point of sale — in other words, through a boost in use cases. What It Won’t Do. There are inherent risks, too.

Retail 219

Retail Payments Bitcoin Policies 219

PYMNTS

NOVEMBER 19, 2018

During the holiday shopping season, countless consumers will use digital payments and commerce technology to buy gifts from distant companies — some overseas, some just in neighboring time zones — and have them shipped seamlessly to their destinations. The new Retail Innovation Readiness Index from PYMNTS, powered by AEVI, found that 65.4

Retail 177

Retail Innovation Comparison Training 177

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

JUNE 15, 2018

After serving as the VP of technology at The Home Depot , Naveen Krishna is heading to Macy’s to become the retailer’s chief technology officer. Naveen’s track record in omnichannel retail makes him the perfect fit to lead the Macy’s technology organization at this critical time.”. The retailer’s website has 55.9

Technology 100

Technology Georgia Retail Leadership 100

PYMNTS

JUNE 6, 2017

The retail industry is in the midst of an evolution in the way it does business. Thanks to connected technology, consumers’ expectations on the retail experience have changed. Square Root CEO Chris Taylor commented on the retail landscape and what’s needed to improve brick-and-mortar success down the line.

Study 100

Study Retail Austin Customer Experience 100

PYMNTS

AUGUST 13, 2019

Not only is it a big time for retail but, in a sense, a kind of dress rehearsal for the upcoming all all-important holiday shopping season. Retail back-to-school spending for families will hit an average of $696.70 last year, according to the National Retail Federation , a trade group. this year, up from $684.79 Amazon Effort.

Retail 127

Retail Innovation Course Trends 127

PYMNTS

MAY 14, 2020

The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. In April, Wine.com surveyed over a thousand new customers and asked them about their past, current and expected online shopping behavior.

Online 164

Online Retail Millennials Analytics 164

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. Roughly 27 percent of surveyed firms report waits of between three to five days.

Online 354

Online Survey Maine Study 354

PYMNTS

MARCH 16, 2018

Ever since 2013, when Amazon CEO Jeff Bezos said the eCommerce giant was working on a 30-minute drone delivery program called Prime Air, people have been saying that delivery is the big retail use case for drone technology. Amazon is reportedly pushing for safety approval on its drone designs in addition to precise operating rules.

Retail 151

Retail Technology Survey Course 151

PYMNTS

JANUARY 18, 2020

What makes the story stand out among the reams of local retail crime reporting is that the crime was actually committed. Botched crimes in local retail are common. Organized Crime’s Physical Retail Expansion . Brown rejected suggestions that it could be a current or past employee, telling local news affiliates, “It was a pro.”.

Retail 147

Retail Colorado Cards Resources 147

PYMNTS

SEPTEMBER 22, 2017

Though many retailers have assumed millennials are behind the trend toward highly digitized, online-focused shopping experiences, baby boomers might be the real culprits. In a survey of 750 U.S. A recent RetailMeNot survey found 45 percent of Americans start their holiday shopping on Nov.

Millennials 101

Millennials Retail Survey Online 101

PYMNTS

JULY 16, 2020

It’s “health concerns first” for retailers during the pandemic. Knowing this, retailers from Apple to Best Buy and beyond have opened up their appointment shopping capacity. While the concept is as easy as a phone call in some cases, several technology solutions have popped up to take any friction out of the process. “It

Retail 153

Retail Survey Mobile Software 153

PYMNTS

FEBRUARY 1, 2021

Team Upshift will leverage both firms’ talent and assets to advance various projects, such as developing new car-buying retail experiences and data-based ownership offers. Starting in 2023, Ford and Lincoln vehicles will be equipped with built-in Google apps and services powered by the mobile Android operating system.

Google 200

Google Analytics Innovation Technology 200

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Baby Boomers. was home to 81.3 was home to 81.3 million people in the U.S.,

Retail 147

Retail Millennials Study Trends 147

PYMNTS

SEPTEMBER 27, 2019

Here’s a rule of thumb in brick and mortar retail: Out of stock, out of a sale. In retail, robots are making inroads bit by bit. It was retail that percolated to the top,” he said. Call it real-time capture of a retailer’s “state of shelf.”. One way to take stock of what’s in stock? Get ready for the rise of the robots.

Retail 120

Retail Course Data Pennsylvania 120

PYMNTS

DECEMBER 21, 2020

One recent report that surveyed consumers from the U.K., Promotion abuse scams occur when individuals take undue advantage of rewards, sales or other promotions offered by merchants, which can prove especially costly to businesses operating within leaner margins during the pandemic. is projected to reach $794.5

Fraud 210

Fraud Cards Retail Resources 210

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. Pinterest and other retailers had to reimagine the fitting room. In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction. Legacy , bloated technology stacks can slow down even the best mobile product s.

Mobile 502

Mobile Strategy US Management 502

PYMNTS

DECEMBER 30, 2016

This year has been big for retail — big on change, innovation and some surprises along the way. Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms.

Retail 123

Retail Online Customer Experience Trends 123

PYMNTS

JANUARY 13, 2021

Phishing scams were on the rise all year, while a survey of online shoppers found that 40.3 Retailers are devoting as much as 10 percent of their annual budgets to fraud prevention, as customers who have been scammed while patronizing a given store are far less likely to make a return visit. A survey found that 92 percent of U.S.

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

JULY 7, 2020

The company calls its strategy “smart bank transfers,” referring to the way the tech can handle the entire cannabis supply chain from grow ops and suppliers to retailers and drivers. “We are committed to providing a safer, more efficient environment for cannabis businesses to operate in,” he said, according to the release. .

Payments 185

Payments Survey Industry US 185

PYMNTS

APRIL 6, 2017

According to MHI ‘s 2017 MHI Annual Industry Report , Next-Generation Supply Chains: Digital, On-Demand and Always-On , 80 percent surveyed think digital supply chains will overtake the traditional model within the next five years. MHI’s CEO, George Prest, commented on these technologies’ impact on supply chains.

Operations 103

Operations Survey Industry Analytics 103

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 Rewards can help lure customers to a brand and keep them there. credit cards, 1.3 debit cards and 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

JANUARY 20, 2020

An idea that may get a splash of cold water is that the development of a digital fiat (at least, in Australia) would lead to a groundswell of payments at the retail point of sale — in other words, through a boost in use cases. What It Won’t Do. There are inherent risks, too.

Retail 100

Retail Payments Bitcoin Policies 100

PYMNTS

JANUARY 17, 2019

Hot on their trail are machine learning and artificial intelligence (AI) technology — the software and algorithms promising to reduce the risks of overstocking and understocking, and providing other benefits that can boost retailers’ revenue. This is where the AI will learn and evolve as it works to improve operations.

Retail 197

Retail Survey Analysis Apple 197

PYMNTS

NOVEMBER 24, 2020

Retailers, in particular, are wary of adopting 2FA because of the frictions the method can present, and their fears are not without merit. One recent survey found that roughly 50 percent of consumers abandoned onboarding attempts that they described as cumbersome or untrustworthy over the past 12 months, for example.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

APRIL 14, 2017

It’s no surprise that in-store technology is increasingly a priority among brick-and-mortar retailers as a means to boost operations, meeting consumer demand and competing with the growth of Commerce’s market share (especially Amazon). based respondents surveyed identified cost as a barrier. “In

Maine 101

Maine Survey Retail Meeting 101

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. But many corporate “portals” are clunky, non-intuitive applications built on aging technology. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

MAY 23, 2019

According to a statement , the beverage behemoth has “announced the launch of PepsiCo Foodservice Digital Lab, a first-of-its-kind suite of capabilities built to connect foodservice operators with the companies, services, insights, and solutions best suited for their specific digital and online needs.”. QSR Innovation.

Innovation 148

Innovation Retail Operations Technology 148

PYMNTS

MARCH 8, 2019

Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. In the March mPOS Tracker , PYMNTS explores the new mPOS uptake, as well as how mPOS providers are launching solutions into new markets, boosting their presence where they already operate and partnering to expand their reaches.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

MAY 7, 2020

Due to a confluence of events over the past few months, Deliv will unfortunately be winding down our operations over the next 90 days,” she wrote. Deliv is in the process of completing a deal to sell technology assets to Target and Deliv’s CEO along with a subset of the team will be moving over to Target. the network reported.

Google 177

Google Survey Capital California 177

PYMNTS

OCTOBER 19, 2018

The Nationwide fourth annual business owner survey released at the end of last month, which surveyed 1,000 small and mid-sized business owners about their views on cybersecurity, found that an overwhelming majority – 91 percent – use connected technology. The Vulnerabilities of Retail (and Other Sectors).

Study 191

Study Security Survey Data 191

PYMNTS

FEBRUARY 29, 2016

Recent data indicate that in the not-so-distant future, the retail marketplace will be employing far, far fewer people — if you live in the U.K. As of right now, retail employs about one-sixth of retail workers — or around 3 million people. These are the valleys to cross and the path through them needs to be charted with care.”.

Retail 100

Retail National Industry Survey 100

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI).

Study 129

Study Survey Leadership Millennials 129

PYMNTS

SEPTEMBER 14, 2020

In a year that will see more than 25,000 retail stores blink out of existence, with an estimated 16,000 restaurants having closed permanently by August, people could use some upbeat news. It’s out there. Signs of economic recovery are visible, as are inspiring stories of SMBs successfully adapting and reinventing post-pandemic.

Payments 225

Payments Survey Maine Report 225

PYMNTS

SEPTEMBER 9, 2020

More than one-quarter of retailers already offer installment payments, according to a survey by Forrester Research. Fanatics , the licensed online sports merchandise retailer, is t he most recent firm to join Fiserv and QuadPay, along with Fans Edge and SportsMemorabilia.com. . the Australian FinTech operating in the U.S.

Wisconsin 168

Wisconsin Atlanta Trends Retail 168