PYMNTS

MARCH 9, 2020

Now the buyer clicks on Dress Store A, where the home page shows the typical UX with the logo, total inventory tabs and generic images. That makes retailers more agile in responding to granular user experience insights, but it also means a shift in many business models that were built around an all-in-one sales platform solution.

Retail 208

Retail User Experience Study UX 208

BankNXT

MARCH 1, 2017

USAA UX fail – non-clickable links on BankNXT. Jim Bruene notes navigation design flaws on the USAA website that could hinder customer onboarding.

UX 40

UX User Experience Digital Banking Online 40

PYMNTS

JUNE 25, 2020

The representative continued, “For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pickup and Genius Bar appointments.” ” In other Apple news, the company introduced a new portal in May that allows customers to shop from home while stores remained closed.

Houston 137

Houston Apple South Carolina North Carolina 137

Perficient

APRIL 4, 2022

Leveraging technology in a personalized user experience is a critical way we will make this come true. Perficient’s offerings enable insurance companies to innovate and deliver products and services through superior and personalized mobile, online, phone, and in-person experiences.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

FEBRUARY 20, 2020

The deployment of Adore Me’s online magazine and catalog is supported by Angular, and has enabled Lucaciu and his team to be agile where its corporate competitors are not. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

PYMNTS

JULY 7, 2017

The report speculated the app will include Goldman Sachs services, including Marcus , its online lending platform, high-yield savings accounts and its soon-to-be-launched robo-advisor investing platform. “We We are looking for an expert iOS developer to work on a greenfield enterprise-grade project delivered on iOS platforms.

Mobile 101

Mobile UX Lending User Experience 101

PYMNTS

DECEMBER 14, 2017

In fact, eBay is one of the web’s largest online marketplaces — with an estimated 168 million buyers in total — Customers eBay has spent much of 2017 trying to convince not to “shop like everyone else.”. According to Shellhammer, eBay isn’t home to a select type of product or seller — the way many other online marketplaces are.

Data 146

Data UX Online User Experience 146

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. Security of transactions, after all, stands as one of the top priorities of online shoppers. It’s UX 101,” Habibi said. “No So can being redirected to commerce sites that seem shoddy or otherwise untrustworthy. Many Moving Parts.

User Experience 100

User Experience UX social media Retail 100

PYMNTS

AUGUST 7, 2019

While this makes it easier for consumers to sign up and create accounts, it also makes it remarkably easy for fraudsters to pose as legitimate users. How can sharing economy platforms revamp their security systems not only to enhance their fight against fraud, but also their users’ experience? In the Who Are You? In fact, 68.8

Report 182

Report Fraud Survey User Experience 182

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. But legacy FIs, he said, do have a significant weapon at hand.

Digital Banking 160

Digital Banking UX Online Innovation 160

Fintech Labs Insights

NOVEMBER 8, 2016

But it was practically a digital no-show for more than a decade, offering just a minimum level of functionality online. The bane of the mobile user experience is dealing with (ultimately ignoring) all the false positives you get through most notification services. Another thing I really appreciated.

UX 17

UX Capital Mobile User Experience 17

Perficient

AUGUST 30, 2022

Preferred technologies (UI/UX technologies, backend technologies like Java,Net, ETL Informatica, etc.) because it would impact the user interface and user experience, and thus, the production process. In the road mapping process, we created user stories that were groomed and refined by the whole team.

Meeting 294

Meeting Examples UX Case Study 294

Fintech Labs Insights

SEPTEMBER 17, 2015

The result is increased satisfaction, reduced confusion, and an improved user experience whereby customers always know what to expect and when to expect it. Omni-Channel to Encap means truly uniting all channels for customers: telephone, card, ATM, in-branch, online/mobile or anything else. HQ: Palo Alto, CA & Oslo, Norway.

UX 12

UX Security CA User Experience 12

PYMNTS

MARCH 9, 2017

For brick-and-mortar retailers right now, you have to have a universal experience that spans the gamut so the consumer can have a choice.”. The online experience, Burkhart told Webster, has to hold up and has to be consistent — but that consistency is a hard channel to deliver on. The digital era is here — and deepening. “It

Retail 101

Retail How To User Experience Innovation 101

BankNXT

NOVEMBER 15, 2017

The Everbank rate table for CD rates works well, but Jim Bruene recommends three simple changes to make the user experience even better. Everbank’s CD rate table creates more interest on BankNXT.

User Experience 49

User Experience UX Marketing Online 49

BankNXT

SEPTEMBER 20, 2016

The Atom Bank user interface for the Android platform leaves much to be desired when it comes to an intuitive user experience, says Daoud Fakhri. Atom Bank app – a flawed effort on BankNXT.

User Experience 40

User Experience UX Online Mobile 40

Fintech Labs Insights

MAY 24, 2017

” The authors also noted that improving the user experience for the customer can also have the benefit of improving the experience for the compliance officer, as well. Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

Compliance 21

Compliance UX User Experience Fraud 21

Fintech Labs Insights

MARCH 23, 2017

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

New York 25

New York User Experience UX Conference 25

BankNXT

JUNE 28, 2017

It’s a great age of self-service, says Chris Skinner, until you screw up online. Then it’s a great world of pain and torture. Is self-service all it’s cut out to be? on BankNXT.

Online 51

Online User Experience Customer Experience UX 51

PYMNTS

JUNE 18, 2020

IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations.

UX 159

UX Data United States Study 159

BankNXT

JANUARY 17, 2018

Jim Bruene provides a case study of Star One Credit Union's online banking, before and after, highlighting the key changes in its digital transformation. How Star One became the first BUX-certified FI in the world on BankNXT.

Case Study 40

Case Study Study Online User Experience 40

BankNXT

APRIL 22, 2017

Jim Bruene says Discover Bank's Cashback Checking is a thing of beauty, and recommends making further changes to further enhance the online experience. Discover makes it easy to compare cashback checking against competitors on BankNXT.

Online 40

Online User Experience UX Mobile 40

Fintech Labs Insights

OCTOBER 5, 2016

And there is a huge button at the bottom to check out the transaction online (not that you’d really need to). But after clicking through the email, the user experience (UX) gets a bit gummed up. It’s personalized, and clearly shows the date, credited amount and merchant name (including hyperlink to Netflix).

Cards 16

Cards UX User Experience ATM 16

PYMNTS

JULY 23, 2020

These investments have to shift toward making more channels easily available … whether it’s app or online or voice or chat-based instruction. Narayan said that partly means using some of the best user experience (UX) innovation that tech players have brought to the space.

UX 165

UX Cards Google User Experience 165

Tomorrow's Transactions

AUGUST 24, 2016

Consumers wanted speed and, since they were given that by the no-signature online-authorised stripe transactions that they were familiar with, there was no traction for contactless (which delivers speed and convenience in an EMV environment and provides fertile ground for mobile payments). From The Great EMV Fake-Out: No Chip For You!

Cards 30

Cards US ATM UX 30

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. Well, we’ve brought that great Kayak-like comparison shopping experience to financial services. What is SuperMoney ?

UX 22

UX Online Comparison Lending 22

BankNXT

JULY 6, 2016

Luis Rodriguez asks the question, are you ready to bring artificial intelligence to your bank via bots? Artificial intelligence in banking – a pain in the bot? on BankNXT.

User Experience 110

User Experience UX Online Technology 110

BankNXT

OCTOBER 11, 2017

The 11:FS Pulse team trawls through bank and fintech apps, sorting the good from the bad. This week, mobile banking features, by Benedict Shegog. Top 11 mobile banking features your customer will love on BankNXT.

Mobile 78

Mobile Fintech User Experience UX 78

BankNXT

MAY 9, 2017

What's the difference between Chinese and American internet giants? Chris Skinner takes a look, and focuses on Alibaba and its mobile app ecosystem. Frictionless finance with fintech on BankNXT.

Fintech 68

Fintech Mobile User Experience UX 68

BankNXT

JUNE 21, 2017

Although the Starling Bank app offers limited functionality, it's easy to use and represents a credible first effort. Story by Daoud Fakhri. Starling Bank app – a promising start on BankNXT.

User Experience 60

User Experience UX Online Mobile 60

BankNXT

JULY 5, 2017

Chris Skinner provides a short summary of a recent paper on how we bank in the UK, which shows a significant rise in mobile banking apps and services. The way we bank is radically changing, too on BankNXT.

Mobile 57

Mobile User Experience UX Trends 57

BankNXT

JANUARY 24, 2018

Stephen Peters discusses social media, its influence over our consumption of 'news', and what the future holds for its predominance over our lives, and its shot at redemption. Can social media be fixed before it ruins us all? on BankNXT.

social media 52

social media US User Experience UX 52

BankNXT

JANUARY 8, 2018

Benedict Shegog reveals the 11 fintech brands that deserve recognition for 2017 in this 11FS 'best of' fintech roundup. 11FS Pulse ‘best of 2017’ awards on BankNXT.

Branding 49

Branding Fintech User Experience UX 49

BankNXT

FEBRUARY 17, 2017

Chris Skinner looks at the impact social networking has made on our lives, and how many banks and other businesses have missed out on 'the conversation'. the 2000s and lovely jubbly social networking on BankNXT.

User Experience 57

User Experience social media UX Marketing 57

BankNXT

SEPTEMBER 19, 2017

Mike Lawson talks to Derik Krauss about ugly websites and how credit unions can improve their first impression with good design. Why people don’t trust credit unions with ugly websites on BankNXT.

User Experience 51

User Experience Customer Experience UX Online 51

BankNXT

AUGUST 30, 2016

Faisal Khan on understanding the behavioural aspects of mobile wallet commerce, and what years of research tells us. Building a mobile wallet that customers want on BankNXT.

Mobile 57

Mobile US User Experience UX 57

BankNXT

JANUARY 10, 2018

Tom Evans and James Safford explain the concept of anticipatory design and how it applies to the world of financial services, using fintech startup use cases to illustrate its effectiveness. Anticipatory design in financial services on BankNXT.

Fintech 44

Fintech User Experience UX Online 44