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Retail’s Ups And Downs: Rate Hikes, Dollar Stores And EpiPens

PYMNTS

Just ask NBA superstar James Harden , who has been the subject of intense online ridicule this past week or so after images of his first-ever, Adidas-designed sneaker leaked online. Let’s just say, the pics weren’t well-received by the sneaker-loving community, and Harden’s been hearing it on social media ever since.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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Warby of X: Tommy John Steps Up The Men’s Underwear Game

PYMNTS

Then one day going into a hospital in San Diego when I was a medical device salesman, I got out the car, and my dress shirt was tucked in but my undershirt was bunched up around my waistline. PYMNTS: Now that there’s more attention on the men’s underwear retail category, how do you see the industry evolving?

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2020 GonzoBanker Awards

Gonzobanker

Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. Whether this turns out great or a bubble that pops, Chime has jolted the staid banking industry into thinking about who will acquire future retail customers and where value creation may emerge.

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Spring Break Goes High-Tech

PYMNTS

From smart bags to social media, spring break is becoming a surprisingly digital and high-tech travel period in the U.S. Tinder had also begun an online publication, Swipe Life , and is running various advertising campaigns related to this initiative. The words “spring break” evoke all kinds of mental images.

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They Grow Up So Fast: Gen Z Starts Taking Consumer Power

PYMNTS

Brands, retailers and payment providers are already preparing for the arrival of Gen Z as adult consumers. The retail chain recently launched three house brands geared toward its teen and young adult customers. The retailer’s new Wild Fable brand will offer mix-and-match women’s clothing, while Original Use will be geared toward men.