PYMNTS

JULY 16, 2020

Business professionals are seeking to purchase goods and services via the same workflows and interfaces they use in their personal lives, and a focus on user experience can be valuable in the B2B space. “Today, most of us prefer to order from Amazon or Walmart,” he said. “We’re Driving Digitization.

Strategy 148

Strategy Resources Online Payments 148

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. A vast majority of us, of course, are working from home — perhaps not even our homes, but via shelter-in-place locations with family and friends. Permanently.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JUNE 9, 2020

Customers are engaging more actively with their FIs across digital channels as a matter of necessity, as bank branches have largely been shuttered or are operating with reduced hours. Expediting such formerly time-consuming and paper-based processes can help banks compete more effectively with online mortgage lenders, contended Hughes.

Data 151

Data Security Online User Experience 151

PYMNTS

SEPTEMBER 5, 2018

Alipay, the mobile and online payment platform operated by Ant Financial Services , announced on Wednesday (Sept. “Alipay is dedicated to enhancing user experience and creating value for small and micro businesses through technology.

User Experience 100

User Experience Trends US Payments 100

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Phipps said that the expansion is “an opportunity for us to leverage the work that we’ve been doing with email at [the] core of our solution.”. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

Jack Henry

APRIL 9, 2014

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. He looked at us. In software circles, UX (User Experience) is the new buzzword.

UX 95

UX User Experience Online Operations 95

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go What’s really steered people wrong is focusing on the average percentage of all retail sales that are online, and ignoring what’s happening in key verticals. go there to shop.

Retail 198

Retail Online Mobile Data 198

PYMNTS

NOVEMBER 23, 2016

Business operations have long gone digital. Entrepreneurs today don’t have to rely on outsourcing operations that are too complex or they may not have the resources for. Instead, there are a myriad of online self-service platforms to take on everything from HR to payroll, payments to employee benefits. But what about insurance?

Online 100

Online Industry User Experience New York 100

PYMNTS

OCTOBER 31, 2018

The eCommerce operator, which released its third quarter 2018 results , said it has intermediated $38 million of gross merchandise value (GMV) so far. Earlier this year, the eCommerce operator announced its managed payments push, which was implemented on Sept. It was more than a month ago that eBay started managing payments on its U.S.

Management 134

Management Report Payments Apple 134

PYMNTS

JANUARY 12, 2017

PYMNTS: Please provide us with a high-level overview of your business and the customers you serve. We primarily sell products through our Mi.com online platform but also through partner sites, such as Amazon, Flipkart and Snapdeal. A lot of optimizations have been made around the product sites to improve the user experience.

Payments 100

Payments Mobile US Cards 100

Insights on Business

JUNE 4, 2019

Consider just a few examples: Buyers have the choice to educate themselves on products online. Buyers can serve themselves by ordering through online marketplace. B2B Sales is now digital – 94% of B2B buyers research online before making a decision. Chat services can now answer vexing questions with a smile.

Technology 105

Technology social media Management Groups 105

Perficient

AUGUST 30, 2022

Agility not only offers institutions a path toward expedited change but a way to simplify complex operations. One financial institution realized the benefits of transforming to Agile when it asked us to help create a deposit advance product (a short-term loan designed to assist customers in times of immediate need).

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

OCTOBER 13, 2016

I think it was a real advantage to us to start during an economic downturn,” says Kathryn Petralia, a co-founder and Head of Operations at Kabbage. “It It gave us the ability to handle adversity and deal with change and I think it allowed us to really focus on being nimble and flexible.”. Fees range from 1.5

Regulation 100

Regulation Lending US FDIC 100

Celent Banking

SEPTEMBER 10, 2014

As we predicted in March, Apple did NOT launch an open wallet available on all mobile devices, including those using Android and Windows operating systems. Instead, Apple focused on providing a seamless payments experience for customers using Apple’s own hardware devices. P2P payments capability is also currently missing.

Apple 180

Apple Payments Mobile Cards 180

Independent Banker

JANUARY 31, 2022

This operating model—iterative and parallel testing and development—ensures an agile approach and strong collaboration as the Federal Reserve and pilot organizations jointly prepare our solutions for launch.”. We actually, as a result of COVID, had bumped up our adoption of a new online banking platform. Tina Giorgio, iCBA.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

AUGUST 14, 2018

Party City , operator of the soon-to-open Halloween City pop-up stores nationwide (and later this year, the brand will test-run its Toy City pop-ups at 50 U.S. Toys R Us and Circuit City outsourced their eCommerce businesses to Amazon once upon a time, to mostly disastrous results.

Retail 100

Retail Branding Course US 100

PYMNTS

DECEMBER 21, 2016

It does that by making it possible for them to connect with consumers via the online and mobile channels that are out of the reach of these small, and very localized, merchants. JK: Back when I started my career, there wasn’t a propensity to put credit card information online to the extent that it is today.

New York 100

New York US Online Marketing 100

PYMNTS

JULY 5, 2017

We work with some of the most innovative companies in the world around payments and other technologies, enabling us to become the spear of innovation for enterprises. We also work with many emerging growth startups and SMBs, which forces us to be agile, fast and responsive, while providing continuous momentum to the market and to customers.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

DECEMBER 11, 2017

We have enough capital to take us to profitability.”. Moda Operandi is an up-and-coming player battling two giants that dominate online luxury retail — YOOX NET-A-PORTER and Farfetch — but its magic comes from the company’s pre-retail concept. I didn’t go into the market with the idea to fundraise,” Nicodemus admitted. “We

Branding 100

Branding Capital Retail User Experience 100

NCR

SEPTEMBER 5, 2017

Nearly half (43 percent) of American consumers told us that they wanted financial service companies to improve loyalty programs by offering a larger selection of rewards. Use offline options to drive further engagement. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. People expect high standards of transparency and control from us. So what did we learn this week?

Video 128

Video Data Google Cards 128

Fintech Labs Insights

JANUARY 27, 2016

That’s the goal of SaleMove , the company that has built a platform that enables businesses that sell services – banking, mortgage, insurance – to provide an online user experience that exceeds the in-person version. At Finovate, Michaeli showed a few use cases of the SaleMove platform in action.

Customer Experience 12

Customer Experience Online New York City Video 12

PYMNTS

AUGUST 12, 2020

For online fantasy sports betting provider DraftKings — which went public in April even as world economies cratered — lockdown boredom and the absence of actual live sports to watch have created a perfect storm of opportunity. One of the things that we’ve focused on as an organization is a seamless user experience.

User Experience 225

User Experience New Hampshire San Francisco Oakland 225

Fintech Labs Insights

MARCH 13, 2017

” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.” Over 20 million online ID validations every year. Finovate: Tell us about your favorite implementation of your solution. ” Company facts.

User Experience 18

User Experience Fraud Maine Mobile 18

CB Insights

SEPTEMBER 11, 2018

The job offers the opportunity to review, critique, and guide all engineering, user experience, and product plans to ensure privacy for Google customers. CEO Tim Cook recently said: “Privacy to us is a human right. On the whole, privacy advocates have identified Apple as a tech leader on privacy.

Google 48

Google Apple Policies social media 48

Tomorrow's Transactions

APRIL 29, 2015

I just had to quickly log in to my online banking service to transfer some money to someone who doesn’t have PingIt, yawn. The key is to provide enhanced security against hackers while improving the overall user experience. From Biometrics: Fighting Fraud and Protecting Identity In Banking ].

Security 30

Security Fraud User Experience Online 30

FICO

JANUARY 7, 2021

None of us has seen this in our lifetime, nor have our models. Leaders will: use descriptive summaries of the dynamic state of the network to empower experts to build a handful of explainable scenarios that will drive decision-making. It is possible to increase resiliency without increasing operating costs.

Management 52

Management Analytics Strategy Data 52

NCR

JANUARY 17, 2017

Domestic remittances in US, UK and other mature markets have been moving towards same-day (or even real-time) transactions for the last few years, but the change in the cross-border remittance space has not been as visible. Following are several key trends the fintech industry will likely see in 2017 – and beyond.

Fintech 40

Fintech Trends Industry Compliance 40

Fintech Labs Insights

MAY 14, 2017

Here’s our interview with Michael Williams, eSignLive’s Evangelism & Developer Community Manager: Where did you start your career and how did you gain the experience needed to run the tech side of your company? Tell us about your favorite implementation of your solution/technology.

Community 15

Community Management Analytics Case Study 15

Fintech Labs Insights

JUNE 18, 2015

Founded in 2009, WePay offers online marketplaces, crowdfunding platforms, and small businesses two main products: 1) A white-labeled payments processing platform, Clear. As it turns out, the company is doing some pretty creative things, including using machine learning, to win the war against fraudsters.

Security 12

Security Payments San Jose Fraud 12

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience. Walk through the purchase experience.

Video 40

Video Mobile social media Analytics 40

PYMNTS

JUNE 27, 2016

Apple Pay is also now last in line on the web behind PayPal, Visa Checkout, MasterPass, Amazon, Walmart Pay on Walmart.com and soon Chase Pay, who all do one thing that Apple does not: They work across operating systems and browsers. Apple Pay is a slick use of the technology – there is no question about it. Solving The Wrong Problem.

Apple 165

Apple Mobile Cards Payments 165

Social Assurance

OCTOBER 13, 2021

And when financial service providers marketing teams continue to be underfunded, underresourced, and unfortunately undervalued, operating in this capacity is not beneficial to your bottom line or sanity. . Just let us know where you have gaps, and the Social Assurance team can help. Invest in it. It will pay dividends.

social media 15

social media Strategy Marketing Strategies Marketing 15

Fintech Labs Insights

JULY 21, 2016

Blend , whose name stands for better lending, uses a two-pronged approach that benefits both lenders and borrowers. The San Francisco-based company offers mortgage lenders white-labeled technology to help efficiently originate loans while giving applicants the smoother user experience they’ve come to expect.

San Francisco 12

San Francisco Data Industry Mobile 12

PYMNTS

MARCH 5, 2018

In an interview with PYMNTS’ Karen Webster, Philip McHugh, EVP and president of TSYS Merchant Solutions , laid out the strategy in a space — namely merchant services — that is rapidly evolving, and where TSYS has made a string of acquisitions to bolster its merchant-focused operations. Is the tech stack robust enough to scale?

Payments 159

Payments Software Strategy Technology 159

NCR

JULY 26, 2017

Consumers can now find an item they want to purchase online, pay for it with a single tap of their phone and have it delivered in just a few hours. The experience of buying music has become even more immediate, with users able to find what they are looking for, download it to their device and start listening in a matter of minutes.

Mobile 81

Mobile ATM User Experience Meeting 81

PYMNTS

MAY 4, 2017

In a recent interview with PYMNTS’ Karen Webster, Rich Aberman, co-founder and chief strategy officer at online payment service provider WePay , spoke to the recent emergence of white-label payments solutions, the market opportunities they can provide businesses and what the future holds for this way of enabling payments.

Payments 118

Payments Software Risk Management Operations 118