4 Steps Credit Unions Can take to be More Member-Centric
FICO
MARCH 2, 2016
Identifying the stages of member-centric management and leveraging the data available at each stage is the first step to being more member-centric. The good news is that benefits can be derived at any of the intermediate stages of member centricity. What data do I need to make a decision? Step 1 – Account Management.
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