PYMNTS

MARCH 17, 2020

The annual benchmarking study conducted by PYMNTS combines a survey of nearly 4,000 U.S. Our study shows that 42.1 percent of CU members would consider using challenger banks if they were operated by national banks, and 16.4 Competitive Threats. consumers with over 200 CU and FinTech executives. Challengers vs. CUs.

Innovation 159

Innovation Study Operations Examples 159

PYMNTS

DECEMBER 12, 2019

The thefts — which retailers call shrink — will result in lower operating profit margins in 2020, Home Depot executives told analysts and investors during a meeting. Shrink costs retailers about $51 billion each year, according to a report from the National Retail Federation (NRF). Home Depot’s claim is among the first times a big U.S.

Atlanta 201

Atlanta Retail Study New York 201

CFPB Monitor

AUGUST 13, 2020

The article begins with a discussion of a 1972 report issued by the National Commission on Consumer Finance (NCCF). The NCCF was established by the Consumer Credit Protection Act of 1968) to study consumer credit markets and recommend improvements in consumer credit regulations.

Study 148

Study Survey National Analysis 148

PYMNTS

NOVEMBER 4, 2020

The following Deep Dive explores the ways in which QSR customers’ ordering and payment habits are shifting, as well as how restaurants are changing their operations to meet consumers’ new payment demands. These innovations have revolutionized diners’ experiences and transformed the purchasing process. The Evolution Of Ordering. drive-thrus.

Meeting 230

Meeting Payments New York City Denver 230

PYMNTS

OCTOBER 6, 2020

According to an August study of digital banking by PYMNTS, banks are closing physical branches, reducing hours of operation and encouraging customers to use their websites or mobile apps to conduct transactions and reduce face-to-face interactions between customers and staff. On Monday (Oct. 5) NCR Corp.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

JUNE 10, 2019

Reuters , citing Hu Xijin, the chief editor of China’s Global Times newspaper, reported that in a tweet he said the country is “building a management mechanism to protect China’s key technologies.” government to blacklist Huawei Technology, preventing it from doing business in the U.S. will be subject to the control.”.

US 115

US National Study Google 115

PYMNTS

JULY 7, 2020

The Southeast Asian country’s national tax office announced it will impose a 10 percent value-added tax (VAT) on foreign global technology companies as the nation looks for ways to defray the costs of battling the economic effects of the COVID-19 pandemic, Reuters reported. The country’s total budget for 2020 is $177.6

Taxes 141

Taxes Google Seattle National 141

PYMNTS

DECEMBER 16, 2020

More than 100,000 eateries — or about one in six restaurants nationwide — have closed due to the pandemic, according to National Restaurant Association estimates. A study found that restaurant revenues declined by 9 percent year over year in October, largely due to decreased in-restaurant traffic due to social distancing regulations.

Fraud 310

Fraud social media Mobile Trends 310

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores. Amazon Plans.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

NOVEMBER 11, 2019

Out of necessity, restaurants are turning to a wide range of new technologies to deliver on changing ordering preferences. A new study also found that 34 percent of consumers used delivery more than they did a year ago. While drive-thrus can be a source of retail innovation , traditional operations aren’t what they used to be.

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Study New York City Minnesota Dallas 108

PYMNTS

JUNE 26, 2020

Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. The Tracker also analyzes how the use of cloud technology can help FIs stay on top of that shift. customers in late May.

Meeting 227

Meeting Mobile Digital Banking Tools 227

PYMNTS

JANUARY 21, 2021

Well-funded and organized fraud operations, meanwhile, continued to amass more capital, manpower and technology. For example, we sponsored a study, developed by Javelin Strategy & Research, that found that “over 60 percent of fraud is self-identified by consumers using various monitoring techniques.” It’s time to fight back.

Fraud 180

Fraud social media Strategy Maine 180

PYMNTS

NOVEMBER 29, 2018

Investment in Intelligence of Things (IoT) is expected to surge in the coming years, with companies projected to increase spending on the design, creation and operation of IoT solutions from $186.1 Recently, the National Institute of Standards and Technology drafted a report advising federal agencies on IoT security.

Trends 173

Trends Security Study California 173

PYMNTS

FEBRUARY 13, 2020

This is about the fact that fake identities comprise 25 percent of new social media accounts created every day, and that 53 percent of all social media logins are fraudulent , according to a recent study. That upgrade is coming in the form of national digital ID initiatives now underway in a number of countries from Argentina to Ukraine.

social media 150

social media Louisiana Colorado Samsung 150

PYMNTS

NOVEMBER 9, 2020

Here’s the latest news from the technology industry, which is coming under increasing global scrutiny from governments and consumers. Foreign companies operating in Turkey that reach more than 1 million people daily have been told about some of the rules they need to comply with,” Sayan said on social media. Regulation.

Regulation 211

Regulation social media Compliance California 211

PYMNTS

DECEMBER 11, 2020

Invisible” is the operative word here, as the tsunami of remote onboarding triggered by COVID lockdowns has given fraudsters yet more cover to add to their anonymity. Online account openings increased by as much as 15 percent when social distancing mandates were implemented, and one study revealed that 73 percent of U.S.

Video 204

Video Security National Digital Banking 204

PYMNTS

JANUARY 29, 2019

The Union of Arab Banks (UAB) has said in a study that such a movement would change the way Arab banks provide financial services. . The site, quoting Ayman Hussein, sub-governor of the bank for payment systems and information technology, said the central bank is eyeing the creation of digital banks.

Fintech 145

Fintech Cards System Groups 145

PYMNTS

DECEMBER 21, 2020

and five other nations identified 100 million potentially fraudulent transactions between March 11 and April 28, for example. The health crisis is also dramatically altering merchants’ approaches to customer engagement and interaction, leading many to shut down brick-and-mortar channels and devote their resources to online operations.

Fraud 210

Fraud Cards Retail Resources 210

PYMNTS

NOVEMBER 2, 2020

In years to come, it’ll be hard to find anything as studied and surveyed as COVID-19’s effects on commerce. Thirty-eight percent of consumers who shopped for retail products during the period of study, some 46 million Americans, did that shopping from home, more than twice that of those who did so in 2019.

Study 205

Study Cards Payments Innovation 205

PYMNTS

JULY 12, 2019

The world’s population is expanding and many citizens — particularly those in developing nations — have no means of proving their identities, restricting their access to vital services like education and healthcare. The government plans to adapt SingPass for smartphones this year by rolling out a new national digital identity (NDI).

Mobile 108

Mobile National Samsung Case Study 108

PYMNTS

SEPTEMBER 13, 2016

In a press release detailing the survey results, Entrust Datacard noted that instant issuance technologies were first adopted by smaller banks and credit unions almost a decade-and-a-half ago. In one recent case study tied to instant issuance, Entrust Datacard stated that Woodforest National Bank, a community bank operating across 17 U.S.

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Case Study United States Analysis National 100

PYMNTS

DECEMBER 21, 2020

The National Restaurant Association estimates that something like 100,000 eateries have closed either for now or forever, as health fears have struck at the heart of dining out. A system that can protect customer information can help businesses avoid brand and operational damage.

Mobile 151

Mobile Fraud Policies Study 151

PYMNTS

DECEMBER 21, 2020

Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. This digital shift — doing less in the physical world and more in the digital world for the same activity — is based on 16 longitudinal studies that PYMNTS has conducted of a national sample of more than 40,000 U.S.

Apple 227

Apple Study Innovation Survey 227

South State Correspondent

OCTOBER 12, 2022

On the other hand, some banks, like a major national bank, focus on their “Net Promoter Score” and often end up with worse customer service than without it. In a Harvard Business School study of 75,000 people, participants were asked three questions: How important is customer service to loyalty?

Study 195

Study Examples Branding Survey 195

PYMNTS

SEPTEMBER 24, 2020

These types of payment flows made up 5 percent or more of the gross domestic product (GDP) for 66 countries in 2019, reaching as high as 20 percent of GDP in nations like Haiti and Nepal. . Another study found that the number of correspondent banking relationships in existence worldwide had dropped 22 percent from 2011 to 2019. .

Compliance 223

Compliance Tools Fraud Regulation 223

PYMNTS

JUNE 18, 2019

The partnership will enable the app to offer international mobile recharge, rewards and airtime credit services in more than 150 nations across some 550 mobile operators. The company is also studying different regulatory frameworks in overseas markets and holding conversations with stakeholders, she said.

Mobile 108

Mobile Study Google US 108

PYMNTS

NOVEMBER 3, 2020

the government of Prime Minister Boris Johnson, after weeks of seeking to avoid national shutdown in favor of local tiered limitations, has imposed another strict national lockdown aimed at halting the coronavirus’ spread. According to the study, bridge millennials engage in 14.1 In the U.K., The move came as U.K.

Millennials 146

Millennials Data Study Survey 146

PYMNTS

OCTOBER 8, 2019

And the Swiss National Bank (SNB) and the Bank for International Settlements (BIS) announced that they have signed an operational agreement on the BIS Innovation Hub Centre in Switzerland. Robertson recently agreed to return about C$12 million of assets to Quadriga as part of a settlement.

Bitcoin 181

Bitcoin Taxes cryptocurrency Innovation 181

PYMNTS

MARCH 30, 2020

Today, nearly all SMBs (those that remain in operation, that is) have been forced to divert that sense of optimism into a battle for their survival. Even technology firms have been hit — with firms out of business, or at least not in business the way they once were, firms aren’t spending money. In other words, not right away.

Maine 232

Maine Data Capital Study 232

PYMNTS

JULY 23, 2019

How to prevent operational risk, such as collusion between financial officers of a core company with other businesses in the upstream and downstream of a supply chain to commit loan fraud, is a major problem to be solved by banks providing supply chain finance solutions,” said the National Institution.

Fraud 128

Fraud Regulation Report Management 128

PYMNTS

DECEMBER 18, 2020

The National Restaurant Association ’s initial 2020 outlook was bright, as it projected sales just shy of $900 billion. This revenue free fall could result in 100,000 restaurants nationwide closing either temporarily or permanently, with 40 percent of all restaurant operators unsure whether they can survive six months into the future.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

SEPTEMBER 23, 2019

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. A study from the Cuna Mutual Group found that CU membership has increased 3.5 percent and total deposits by 6.9

social media 157

social media Trends Michigan United States 157

PYMNTS

AUGUST 12, 2020

To gauge the economic health and vitality of local economies, one need look no further than the financial stability of the small and medium-sized businesses that line the main streets and side streets of communities across the nation. Many are therefore forced to cover expenses with their own personal funds.

Maine 183

Maine Survey Study Tools 183

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Baby Boomers. These consumers were born between 1946 and 1964, and the U.S.

Retail 147

Retail Millennials Study Trends 147

PYMNTS

FEBRUARY 24, 2020

billion-strong, high-spending consumers and their willingness to adapt to new technologies, trends and products may represent the economy of the future for many banks and businesses, but it is notoriously difficult for firms to enter and compete in this market. Confronting the Chinese Privacy Myth . The law is still ambiguous.

Regulation 160

Regulation Policies Data Compliance 160

CB Insights

SEPTEMBER 12, 2017

A recent study in the journal Science Translational Medicine found that wearing a robotic exoskeleton – a leg brace powered by small motors – helped children achieve significant mobility improvement. As part of each visit, each child would walk with the robotic exoskeleton on their lower extremities while researchers studied their gait.

Technology 61

Technology Study Training Mobile 61

PYMNTS

SEPTEMBER 27, 2016

Technology is taking us to a world where we never have to leave our homes. Rather than build a new warehouse or rely on tried-and-tested technologies for picking products off shelves, Target decided to try a “new breed of robots.”. Cohen owns a national distribution network and deals with some of the nation’s biggest retailers. “I

Mobile 100

Mobile Payments Los Angeles California 100