PYMNTS

JANUARY 7, 2021

Talk Android posts a letter from the company in which it says there will be "no immediate impact" to accounts and that users don't need to do anything right now, with their funds housed in FDIC insured accounts with BBVA. And, the company says it wants to make the transition "as smooth as possible" for customers.

FDIC 336

FDIC Google User Experience Lending 336

Gonzobanker

MARCH 7, 2024

On the panel, John Spottiswood , chief operating and data officer at Jerry , recommended that businesses favor escalating the issue to humans early, then in time, expanding the bot’s ability to respond to consumers with concerns. Status Money lets its users compare their spending trends. He likened it to regression testing.

Las Vegas 156

Las Vegas Fintech Conference San Francisco 156

PYMNTS

OCTOBER 15, 2020

When Jumio acquired anti-money laundering (AML) solutions platform Beam last week, the move was more significant than simply adding AML strength to its onboarding platform, Jumio ’s Chief Product Officer Philipp Pointner told PYMNTS in a recent conversation. “We So, I think there’s a real kind of threat emerging right now.”.

Company 243

Company Fraud Compliance Course 243

PYMNTS

APRIL 9, 2020

In an interview with Karen Webster, Johan Gerber, executive vice president of cyber and security products at Mastercard , said that many companies are being inundated with disputes and cancellations, and with demands to refund consumers’ money — a trend that will branch out from travel and leisure verticals and into other segments.

Operations 298

Operations Regional Industry Course 298

PYMNTS

SEPTEMBER 30, 2020

Overseen by the Office of the Comptroller of the Currency (OCC), the charter would allow firms like Facebook, Google or Amazon to bypass the process by which they need to collect money transmitter licenses state by state. That last measure aims to ensure that banks lend money and provide banking services to underserved and minority consumers.

Regulation 349

Regulation National System Industry 349

PYMNTS

JANUARY 12, 2021

According to the FCA, investors could lose “all their money” if they invest in crypto products offering high returns, CoinDesk reported. There's also high price volatility in crypto assets that can add an extra layer of volatility, making it difficult to price assets right and putting consumers at a steeper risk level.

Bitcoin 195

Bitcoin cryptocurrency Regulation blockchain 195

PYMNTS

AUGUST 14, 2020

lenders due to a clerical error and wants its money back, Bloomberg News reported. While some of Revlon’s lenders returned the cash, others are refusing to return the money to Citi after they received funds from the bank equal to the amount of a Revlon loan plus interest, sources told the news service. Citigroup Inc.

Exercises 271

Exercises New York Branding Strategy 271

PYMNTS

JUNE 15, 2020

Visa is working with Facebook so that consumers can fully use the new payments feature on WhatsApp in Brazil, the global digital payments giant announced on Monday (June 15). “As Now, users of WhatsApp, a messaging service owned by Facebook, can send and receive money and also make purchases from small businesses, Visa said.

Payments 270

Payments Technology Security Cards 270

PYMNTS

OCTOBER 16, 2020

Ranta said bringing those together will require collaboration and seamless information transfers between FIs, billers and consumers. There’s something to be gained for [FIs, billers and consumers] in that experience,” Ranta said. A consumer swipes their card and walks away with their goods thinking that the payment is complete.

Payments 316

Payments System US Technology 316

PYMNTS

MARCH 28, 2019

Instant payments — and the ability to push funds immediately across the debit rails to consumer bank accounts — has entered something of a renaissance. When we look at P2P on the domestic front, for example, what we see is that people want to be able to have the money put right [into] their bank account,” Frew explained.

United States 219

United States Cards Payments America 219

PYMNTS

DECEMBER 28, 2020

And as the dust settles and the 2021 predictions are rolling in, Ingo Money CEO Drew Edwards told Karen Webster that after the powerful boost instant payments got this year, 2021 is looking like the year they will evolve into their 2.0 And they weren't even running the transaction right away. Then you have to call back.”.

Payments 303

Payments Fintech Cards Customer Experience 303

PYMNTS

NOVEMBER 16, 2020

Now, with the pandemic accelerating a move toward digital product acquisition, communication, purchases and money movement, financial institutions (FIs) and their clients need to be even more vigilant. COVID-19-related changes acted as a springboard, prompting further digital enablement and dramatically driving consumer adoption, she said.

Fraud 295

Fraud Strategy social media United States 295

PYMNTS

NOVEMBER 25, 2020

This brings us one step closer to transforming personal finance by making it simpler for consumers to find the right financial products, put more money in their pockets, and provide financial expertise and advice,” said Sasan Goodarzi, CEO of Intuit, in a statement. “We

Taxes 244

Taxes US Operations Company 244

PYMNTS

JUNE 1, 2020

We’re not known for being a nation of expert money managers. GoBankingRates offered up a six-question money quiz a bit back to the public to let consumers test their inherent knowledge of financial literacy and only about 3 percent of respondents managed to pass. percent of consumers had $2,500 or less in savings, while 15.6

Survey 173

Survey Management Study How To 173

PYMNTS

AUGUST 10, 2019

Cash App, a smartphone-based money transfer service operated by financial technology company Square Inc., Cash was used in just 26 percent of consumers’ monthly payment transactions in 2018, down from 33 percent in 2015, according to researchers at the Federal Reserve Bank of San Francisco.” How quaint that can seem now.

San Francisco 169

San Francisco Trends ATM Groups 169

PYMNTS

JUNE 29, 2020

We cannot lift the restrictions without reassuring ourselves that the firm has been able to satisfy all our concerns, for example that all clients’ money is safe,” the Financial Conduct Authority (FCA) said in a statement. “We The United Kingdom’s regulatory authority said Wirecard AG was correcting issues raised by the $2.1

Taxes 223

Taxes Report Financial Technology Digital Banking 223

PYMNTS

DECEMBER 23, 2020

The timing for the revamp is right, considering that the pandemic has pushed digital wallet usage upward. stood at 38 percent usage among consumers before the pandemic. The second thing is helping you explore offers and rewards so you can save money.”. Some are calling it a “super app” because of its variety of uses.

Google 199

Google Mobile Survey Strategy 199

PYMNTS

DECEMBER 20, 2017

“Half the money I spend on advertising is wasted; the trouble is, I don’t know which half.”. That’s a quote from department store maven John Wanamaker, illustrating a conundrum for retailers (and merchants in general): Namely, you’ve got to reach out to consumers if you are going to convince them to buy your wares.

Big Data 234

Big Data Retail Data Fraud 234

PYMNTS

SEPTEMBER 24, 2020

Remittances are a lifeline for many individuals around the world, with workers overseas in developed countries frequently sending money back home to support families in emerging economies. Digital KYC solutions may be one important piece of this puzzle for financial companies that offer international money transfer apps.

Compliance 223

Compliance Tools Fraud Regulation 223

PYMNTS

JULY 27, 2020

Banks missed out on the first big wave of digital payments, but they don’t have to miss out on the next, Ingo Money CEO Drew Edwards told Karen Webster in a recent conversation. But ultimately consumers know choices are out there, Edwards said, and demand for them is going to rise.

Payments 229

Payments Cards Fintech Customer Experience 229

TheGuardian

FEBRUARY 12, 2023

The call comes as Australia’s big four banks pushed back on mandatory reimbursements, arguing they could “inadvertently lead to increases in scam activity” and that customers should keep themselves safe. Sign up for Guardian Australia’s free morning and afternoon email newsletters for your daily news roundup Continue reading.

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PYMNTS

MAY 22, 2020

If you want to know how consumers feel about faster payments, talk to the millions of Americans who still have not received stimulus money as of mid- to late-May. Dealing with unpleasant realities first: Things are exactly as bad as they seem right now.

Payments 344

Payments Policies Guidelines National 344

PYMNTS

SEPTEMBER 24, 2020

The economy was still booming and small businesses were doing well — so much that cash flow wasn’t a top concern, Lisa McFarland , Ingo Money ’s executive vice president and chief of product, told Karen Webster in a recent conversation. . . That is clearly in response to the struggles that small businesses are facing right now.” . .

Meeting 264

Meeting Payments Customer Experience Technology 264

PYMNTS

JULY 2, 2019

Payment bottlenecks cause problems for all types of consumers and companies, not the least of which are small and medium-sized businesses (SMBs). The two payments firms announced on Tuesday (July 2) the launch of PayPal’s Instant Transfer in Canada for SMBs and individual consumers. Typical SMBs need their money faster,” Parisi said.

Tools 198

Tools United States Cards Payments 198

Chris Skinner

JUNE 22, 2017

After my blog yesterday, about banks having to move from being control freaks in a proprietary operation building everything to becoming collaborative partners in an open marketplace curating everything, I was asked: “how do you make money out of curation?” billion to UK consumers. A good example of this squeeze is Zopa.

Lending 228

Lending Examples Marketing Retail 228

PYMNTS

MARCH 5, 2019

There are many reasons for consumers to have a love/hate relationship with businesses that send them checks. Yet, Karen Webster noted in a recent conversation with TransCard CEO Greg Bloh , for all the reasons consumers don’t like checks, they still sort of do — since it’s better than not getting the money.

How To 139

How To Course Payments Data 139

PYMNTS

JANUARY 12, 2021

It’s a fact that the last year – and two rounds of direct stimulus payments to consumers – has made quite clear. The big Achilles heel right now between the government and modernizing its disbursements is the lack of digital engagement with citizens,” Edwards noted. It’s not that the government lacks information about citizens.

Fraud 227

Fraud Payments Customer Experience Industry 227

PYMNTS

APRIL 2, 2020

Paying out hundreds of billions of dollars virtually overnight to hundreds of millions of consumers and tens of millions of small- to medium-sized businesses (SMBs) is no small task, Ingo Money CEO Drew Edwards noted in this week’s On The Agenda Digital Roundtable discussion with Karen Webster and Dan Speight, CEO at Planters First Bancorp. “In

Regulation 248

Regulation Lending Fraud US 248

PYMNTS

APRIL 13, 2020

The Consumer Financial Protection Bureau (CFPB) has made it easier for people to access stimulus CARES Act funds by removing some of the legal barriers barring banks from issuing the payments through prepaid accounts, according to a press release. CFPB Director Kathleen L.

Payments 279

Payments 279

PYMNTS

JULY 2, 2020

Consumers’ commerce patterns have been very much upended in the past few months and shifted heavily to digital. Those small charges can easily slip right below a customer’s radar, but the fraudster definitely notices the card got validated,” Sevounts said. based consumer suddenly shopping from a Zimbabwe-based IP address.

Fraud 280

Fraud Cards System Tools 280

PYMNTS

APRIL 21, 2020

He said that SoFi “can meet the needs of both experienced and novice investors alike in Hong Kong, all in support of our overall efforts to make headway on our mission to help people get their money right.”. SoFi, which deals with consumer financial services, said it will continue to serve existing 8 Securities brokerage customers.

San Francisco 130

San Francisco Innovation Fintech Security 130

PYMNTS

OCTOBER 1, 2019

However, as Ingo Money CEO Drew Edwards told Karen Webster in a recent podcast, there could be a simpler way to frame the inherent value of instant payments. A year ago, Edwards noted, about 10 percent of consumers experienced receiving an instant payment. Instant As The New Sticky .

Payments 181

Payments Marketing Course Branding 181

PYMNTS

APRIL 24, 2020

The majority if not all of the funding Congress is considering right now is already exhausted,” Nick Simpson, a spokesman with the Consumer Bankers Association told the Associated Press (AP) on Thursday (April 23). JPMorgan Chase said it started warning customers ahead of the new funding approval that the money will be gone fast.

Company 171

Company Report 171

PYMNTS

JANUARY 23, 2020

Faster and real-time payments capabilities continue to proliferate in the global financial services arena, and consumers aren’t the only beneficiaries of the trend. “Where is your cash right now, and is it in the right place?” Inflows and Outflows.

Data 241

Data Management Payments System 241

PYMNTS

SEPTEMBER 3, 2020

In a podcast interview with PYMNTS, Andy Renshaw , vice president of product at Feedzai , said that an integrated approach to anti-money laundering efforts, fraud prevention and cybersecurity can stymie the bad guys’ best efforts — and even improve financial institutions’ (FIs’) reputations in the process. . .

Fraud 279

Fraud Data Policies Operations 279

Gonzobanker

JUNE 28, 2023

The announcement is a #GonzoBanker #Fintech Deal to Watch for a few reasons: Money is still flowing in this fintech market, but it’s increasingly focused where there is real use case value for financial institutions that pay real money for real solutions to help real clients that generate real earnings. Long live the integrators!

Fintech 147

Fintech Risk Management Lending Software 147

PYMNTS

SEPTEMBER 23, 2020

As demand increases for digitally-driven money management solutions, Mastercard has expanded its Digital-First Card Program in North America. Consumers also have fast digital access to card information, including the 16-digit number, CVC2, expiration date and customer service information. and increasingly, also for commerce.” .

America 251

America Cards Guidelines Apple 251