PYMNTS

DECEMBER 12, 2018

Since then, the eCommerce retailer has brought the store to other locations in the city and Chicago as well as one location on the way in Lower Manhattan. While Amazon Go may have made consumers aware of cashierless checkout (or at least the popular notion of it), a similar idea is also being applied to unattended retail on a smaller scale.

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Retail Mobile Seattle Chicago 116

PYMNTS

OCTOBER 15, 2020

“We look at it as a conversation that drives action, which has a consequence for everything from a purchase to a loyalty program,” Mike Herrick , SVP of technology at customer engagement platform Airship , told PYMNTS. It can drive user attention effectively, and it personalizes the way our technology works.

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Retail Technology Branding Mobile 188

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

PYMNTS

AUGUST 8, 2018

Global tech startup Beam Wallet is ready to launch a new mobile payment solution, which will link smartphones and blockchain technology to enable faster and simpler retail payments. In Dubai, for example, we have seen consumers willing to pay using their mobile when incentivized to do so.

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blockchain Mobile Retail Payments 104

PYMNTS

NOVEMBER 18, 2020

The workers can then use these cards to make retail payments in-stores and online, as well as collect cash at the ATM. Distributed ledger technologies (DLT) could also play a greater role in supporting businesses that want to deliver funds across borders to their workers. How Mobile Apps Are Easing Retail Payments In India.

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Mobile Payments Cards Retail 220

PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. These are still early days but trends are coming together — and expectations are rising, thanks not only the evolution of AR and VR technology, but the coming deployments of 5G mobile network ecosystems.

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Retail Trends Washington Technology 210

PYMNTS

APRIL 27, 2020

But after that initial download, retailers and purchase aggregators pretty much let users run the course of their screens, never thinking that advanced applications would someday become important. Some companies have been trying to bring retailers into the new world of “necessary” location-based app technology for mobile retailing.

Retail 160

Retail Mobile Examples Technology 160

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. Location-based virtual reality (VR) startup The Void is partnering with mall operator Unibail-Rodamco-Westfield (URW) to open 25 new entertainment outposts in the U.S. and Europe by 2022.

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Retail San Diego San Francisco Branding 192

PYMNTS

NOVEMBER 20, 2019

It’s not only shopping that is getting more visual via new and emerging technologies, a trend that promises to get more intense in the 2020s, especially with the deployment of 5G mobile network technology. The company is also bringing its mobile computer-vision technology to healthcare. Retail Changes.

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Retail Mobile Technology Trends 134

PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As Vision API Product Search.

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Google Retail social media Meeting 208

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. While brick-and-mortar stores can employ customer retention strategies, kiosk and vending machine operations don’t always have the same tools available. Unattended Loyalty .

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Retail social media Mobile User Experience 162

PYMNTS

OCTOBER 28, 2020

"What I enjoy most is helping our customers thrive in this rapidly changing world and helping them realize their vision in a way that simplifies the adoption of new technology — capabilities that can unleash their innovation in the digital economy," said Craig Muzilla, senior vice president of Red Hat. Resilience in the Digital Economy.

Technology 182

Technology United States Innovation Video 182

PYMNTS

APRIL 7, 2017

A world without checkout lines and a farewell to the fat wallet were just some of the tantalizing outcomes foreseen as mPOS devices started to make their way into retail stores years ago. Alas, consumers and merchants are still awaiting the realization of the envisioned blissful, wait-free retail utopia that was envisioned a while back.

Mobile 124

Mobile Retail Payments Trends 124

PYMNTS

JULY 9, 2019

Automated retail might conjure up images of robot cashiers, but beyond a few convenience stores in Japan and Korea, that sci-fi development hasn’t yet become reality for the wider world. The latest Automated Retail Tracker explores these trends and new developments in the unattended retail space.

Retail 180

Retail Houston Minnesota Austin 180

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. It’s a great time to be transforming retail,” Levene said.

Retail 125

Retail Innovation Technology Mobile 125

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. retailers. trillion won ($47.4 trillion Korean won ($5.3 and Korea.”.

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. As COVID-19 has demonstrated, many retailers struggled to move fast enough to create sustainable operating models for curbside pick-up, contactless delivery and more.”.

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System Retail US Data 189

Perficient

OCTOBER 20, 2020

Having the most updated platform and technology stack possible is extremely important to take on holiday traffic. Your business’s technology infrastructure will need to be scalable to measure the surge of holiday sales, such as Black Friday where orders and online traffic will peak. Move Retail Stores Online.

Online 484

Online Mobile Management Retail 484

PYMNTS

MAY 2, 2017

Mastercard today announced the appointment of CIO Ed McLaughlin to president, Operations and Technology. Everyone likes to talk about the T in operations and technology,” McLaughlin said. That’s how it lives every day, everywhere — the consumer experience is the operation.”. And likewise, knowing when to hold back.

Operations 109

Operations Technology Examples Mobile 109

PYMNTS

SEPTEMBER 13, 2019

Voice recognition could soon play a bigger role in retail — especially in the world of quick service restaurants. The fast food operator recently announced an agreement to acquire Apprente. However, Google’s new technology is an end-to-end speech recognizer, compact enough to be kept on a phone. Other Moves. Ads for Illness.

Retail 248

Retail Google Survey Technology 248

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. 5G Retail Plans. and none in China.

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Retail Apple Samsung Conference 199

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

AUGUST 19, 2019

Don’t count out older consumers when it comes to mobile commerce – that’s one trend going forward into the 2020s that is important as the population continues to age. That said, there seems little question that younger consumers will continue to drive most changes in mobile, including its often complex place in the retail and shopping chain.

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Mobile Millennials Retail Online 179

PYMNTS

JUNE 12, 2019

One example in retail and payments is tech incubators — specifically, those run by specific companies and brands, a trend that shows signs of growing even more in the 2020s (which, let us remind you, are only a few months away). He added that “our customers buy our product because we offer advantages over the technologies mentioned here.

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Innovation Retail Metro Case Study 192

PYMNTS

MARCH 31, 2020

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless. And Amazon and 7-Eleven aren’t alone.

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Retail Texas Illinois Seattle 140

PYMNTS

JANUARY 27, 2020

The pizza chain has transformed itself from a spot for late-night food requests from dorm-room residents — to a leader in mobile and digital technologies, and a blazer of its own path in the quick-service restaurant (QSR) world. Less Than Full Potential. How much has Domino’s changed since then?

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Mobile Innovation Analysis Course 173

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. The tech savvy consumer, he told PYMNTS, expects choice and autonomy in a retail setting.

Retail 181

Retail Analytics Millennials Online 181

PYMNTS

MAY 8, 2020

Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers. The practice enables retailers to go above and beyond standard customer service at a time when that extra mile is sorely needed.

Retail 151

Retail New York City Branding New York 151

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. Those staffers will focus on freight processing and the fulfillment of orders placed online and via the mobile app. Target added that roughly 8,000 roles will be in fulfillment and distribution centers.

Retail 244

Retail Trends Online Technology 244

PYMNTS

JUNE 13, 2019

Retail is getting more visual, and that stands to be the case for locally-focused merchants as they compete for attention and consumer dollars with the likes of Amazon and Walmart. Indeed, augmented reality is among the tools that local retailers look ready to adopt for further use. Contextualizing Commerce.

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Retail Google Tools Video 182

PYMNTS

JUNE 15, 2020

SoftBank mobile phone owners can now pay for everything from movies to membership fees on Amazon.com with help from mobile commerce firm Bango , according to an announcement. Japan, in turn, is market primed for mobile payments, with mobile phone subscriptions, at 177 million, far outnumbering the country’s population of 130 million.

Mobile 150

Mobile Marketing Payments Cards 150

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

NOVEMBER 21, 2018

But even as that basic concept remains in force — and will likely remain in force until pure energy is simply transferred seamlessly into computer-hybrid, not-quite-traditionally human bodies in one potential future — mobile technology is transforming the flow of payments and commerce in the restaurant industry. Getting Past Hype.

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Mobile Fraud Tools Trends 174

PYMNTS

JANUARY 10, 2020

Coffee retailers are tapping into digital technology that helps them grow their reach beyond their stores, especially in China, where competition has been brewing between Chinese coffee chain Luckin Coffee and Starbucks. For its part, Luckin has 4,507 self-operated stores as of the close of last year. states and 24 countries.

Retail 131

Retail Detroit Michigan Branding 131

PYMNTS

NOVEMBER 9, 2020

We’re charging forward on our journey to revitalize the chain drug store experience — store by store, community by community — and today we’re ready and excited to invite customers to join us on this journey,” said Rite Aid Chief Operating Officer Jim Peters. The company is also upgrading its digital experience.

Retail 173

Retail Community User Experience Training 173

PYMNTS

APRIL 1, 2020

With social distancing currently a top priority of retailers in the current environment, a supplier of shopper engagement and loss prevention technologies has flipped the script, now making devices that heighten real-time awareness of social distancing in retail stores.

Retail 132

Retail San Francisco Security Technology 132

PYMNTS

SEPTEMBER 4, 2018

Click-and-collect and delivery aren’t the only options for grocers to provide eCommerce ease to their customers: They can also let customers shop through mobile stores in front of their homes. And, with the help of self-driving technology, these vehicles can reach consumers without the need for a driver at the wheel.

Retail 122

Retail Mobile California Technology 122