BankNXT

JULY 19, 2016

Gordon Hui on how social media techniques could help banks improve their relationship with the millennial generation. Can Snapchat and Facebook help banks solve their millennial problem? on BankNXT.

Millennials 40

Millennials social media User Experience UX 40

BankNXT

APRIL 21, 2016

Robert E Prigge appeals to FIs to understand what drives the millennial, Gen Y customer, and what steps banks should take to embrace the digital age. Banking with millennials – how financial services can win over Gen Y on BankNXT.

Millennials 40

Millennials UX Trends Online 40

Perficient

FEBRUARY 15, 2022

59% of millennial investors were most likely to use video chat with their advisor. Some interesting results: 57% of investors report changing how they communicated with their advisors, and 62% of them expected to maintain these new communication methods entirely or partially after the pandemic ends.

Management 340

Management Rhode Island Delaware New Jersey 340

Perficient

JANUARY 12, 2021

Gartner also reports that 30% of Gen Z and Millennial shoppers wish that online shipping experiences would incorporate AR/VR features, though less than one-fifth of analyzed brands have integrated them. In 2019, Gartner projected that over 100 million customers would be shopping with AR in 2020.

Customer Experience 538

Customer Experience Branding Video Online 538

PYMNTS

JUNE 19, 2020

Ranchere said challenger banks’ target market of millennial consumers have simply amassed fewer assets than their baby boomer parents have, as younger customers are less likely to have investment accounts or own homes. And [that] opens the question around: ‘How long does it take for your relatively young customer base to catch up?’”.

Digital Banking 142

Digital Banking Payments Tools Branding 142

The Financial Brand

SEPTEMBER 28, 2020

Often only small UX adjustments are needed. Preoccupation with young consumers leads many to miss the huge digital potential of older adults. The post Why You Can’t Afford to Design Digital Banking Only for Gen Z appeared first on The Financial Brand.

Digital Banking 42

Digital Banking UX Branding Customer Experience 42

PYMNTS

JANUARY 3, 2017

Those feedback loops are critical … The mobile phone is a thousand times better UX [user experience] than the card is,” added Wind, especially for millennials who expect transparency in the digital age.

Retail 137

Retail UX Cards Branding 137

CB Insights

AUGUST 2, 2018

These companies have been able to generate these signups through three channels: card design, rewards, and application UX. You might not expect to find the “instagrammability” trend surfacing in the world of debit cards, but fintech companies are hoping to draw millennials to physical cards with colorful, minimalist designs.

Cards 71

Cards Fintech UX Strategy 71

Celent Banking

OCTOBER 10, 2016

With the card dip taking away from the user experience, the expectation is that mobile wallets will finally offer enough UX improvement over traditional cards that consumers might opt for them during payment. It’s also reported that more than 50% of millennials have already used a mobile wallet at least once.

Mobile 100

Mobile Payments Apple Samsung 100

Fintech Labs Insights

FEBRUARY 11, 2016

Let’s Talk Payments profiles LOYAL3 , Motif Investing , Kapitall , DriveWealth , and eToro in a look at millennials and investing. This post will be updated throughout the day as news and developments emerge.

UX 12

UX Millennials ATM Software 12

PYMNTS

OCTOBER 13, 2016

According to Media and Services UX, (MSX) group at Strategy Analytics, three-quarters of mobile payment users in China do so in physical stores daily. Digital Currency – Millennials Just Aren’t That Into You. The added value for them is convenience, speed, and discounts, according to PRNewswire.

Mobile 100

Mobile Payments Apple Samsung 100

CB Insights

JULY 11, 2019

Product engagement and maintaining a clean UX/UI. A number of specific factors are driving these changes: There are massive demographic shifts occurring in the market for customers, where millennials now make up the majority of the labor market. Business model transparency with competitive pricing and fees.

Fintech 64

Fintech cryptocurrency Examples Cards 64

Bank Innovation

DECEMBER 10, 2018

In order to compete in the modern market, a website that converts visitors to customers is essential. Employing bank website best practices means that you not only attract users but convert them into customers. Here are four absolute best practices to convert more customers than ever: 1.

Marketing 170

Marketing social media UX Millennials 170

PYMNTS

AUGUST 9, 2019

Then, there are Bridge Millennials. Bridge Millennials are a unique group of consumers, comprised of individuals between 30 and 40 years of age who exhibit cultural characteristics of both Generation X and Millennials. Among the Bridge Millennials in our study, 37.8

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Data Millennials Google Apple 155

Fintech Labs Insights

SEPTEMBER 21, 2015

Superwallet from @finanteq a crowd pleaser with pizza delivery and #tinder shoutout #Finovate – seriously though, neat integrated UX. Three #Finovate winners score w personal finance focus: @Dyme (auto savings), @Hedgeable (rich millennials), @HelloWallet (retirement). Kathleen Yaworsky (@kyaworsk) September 17, 2015.

UX 12

UX Fintech Innovation Community 12

FICO

FEBRUARY 12, 2023

That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). Small UX improvements (like real-time address lookup) can have a big impact on customer experience. People want to master their financial lives and they want engaging content that teaches them how.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Gonzobanker

DECEMBER 20, 2019

The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. Even with worries around an allegedly discriminatory algorithm, Silicon Valley UX met big bank Wall Street money in slick onboarding that has our attention. Sorry Millennials, you are now so yesterday like GenX and the OK Boomers.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

OCTOBER 10, 2017

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). In aggregate, they command $1.3 trillion in annual spending.

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

The expert added that these changes aren’t just reaching millennial and digital-native consumers, but also “my 80-year-old parents. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX). It’s not just about digital self-service.

Mobile 141

Mobile UX Cards Payments 141

Fintech Labs Insights

AUGUST 26, 2016

They have Braintree -owned Venmo’s ( FD2016 ; F2013 ) millennial-focused social components stamped all over them: Founded by former N26 employees, Cookies launched this week to offer Germany-based users a free P2P payment solution. Venmo competition heats up. Lately we’ve noticed more P2P payment app competitors trickle in.

Trends 12

Trends Fintech ATM Google 12