Returns Come Back To Haunt eCommerce Amid Pandemic
PYMNTS
MAY 5, 2020
With the retail industry sliding into Mother’s Day in just a week, the return issue is bound to raise its head. Some stats around the issue show just how substantial it is for retailers. And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. Now add a pandemic.
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