PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

DECEMBER 26, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. They’re counting the proportion or number of millennials and Generation Z shoppers at a store, and counting the number of Instagram-popular fashion brands in a store. Role of Data. Pricing Changes.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

OCTOBER 21, 2019

21), the latest commerce operator to be on the verge of extinction in this age of digital and mobile. though they also operate under such brands as Motherhood Maternity and Pea in the Pod stores. “As percent — of existing customers indicate the most influential consumer experiences are well-coordinated online and in-store properties.

Trends 101

Trends Retail social media Online 101

Abrigo

OCTOBER 21, 2019

I’ve found that attracting younger, millennial talent is almost like attracting clients,” said McBay. You can’t ignore an entire group, said Jill Hudson, Vice President of Loan Operations at Vision Bank, another panelist at the ThinkBIG conference.

Oklahoma 218

Oklahoma Millennials Innovation Technology 218

PYMNTS

AUGUST 17, 2017

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. Can banks have it both ways?

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

OCTOBER 9, 2019

H owever, nothing is easy in life (your parents were right) and that nugget of wisdom served as a central theme of a recent PYMNTS discussion with Rakan Alhassan, operations and marketplace director at UReed. Among the main challenges? The reliance on cash in many of the markets served by UReed, Alhassan said. Payment Lessons. “

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

MAY 23, 2019

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. Kiwi.com on How Payments are Affecting the Travel Industry.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

JULY 31, 2017

Between top 50 global banks, regional banks and community banks, the top banks have the lowest satisfaction rating of 87 percent (compared with 90 percent for community banks and 93 percent for regional banks). That data supports earlier stats released from ACI Worldwide, which found SMEs across the U.S.

Survey 112

Survey Community Bank Community Regional 112

PYMNTS

MAY 29, 2020

Companies that didn’t have online shopping channels couldn’t sell their products, while eateries that didn’t provide online ordering for delivery or pickup couldn’t serve their diners. Millennials Are Facing Their Second ‘Once-in-a-Lifetime’ Financial Crash . Innovating The ATM Beyond Cash.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JUNE 22, 2017

For those who’ve never had the experience of being the victim of a backdoor buccaneer, it is quite simply when one orders a package online, sees the notice of a delivery, but when you get to the place on the porch where it is supposed to be — nothing. Even porch pirates, for example. By the Numbers.

Online 134

Online Fraud Retail Survey 134

PYMNTS

OCTOBER 11, 2019

All of this means that payments, commerce and travel platform operations must work hard to keep up and gain — and retain — their edge. It’s an option especially attractive to millennials and younger demographics,” Sutter said. It’s different in every region,” he said, referring to the legal requirements and other logistics.

Course 124

Course Payments Innovation Tools 124

PYMNTS

JANUARY 15, 2019

30 kickoff in Atlanta will include access to experts from Visa and entrepreneurs operating both nationally and globally. Atlanta exists as a hub for entrepreneurship, and looking toward global presence She’s Next will also target regions as far flung as the U.K., An inaugural Jan. India and Mexico.

Atlanta 189

Atlanta New York social media Community 189

PYMNTS

FEBRUARY 1, 2019

The fourth quarter of 2018 was kind to Venmo and Zelle , the two big peer-to-peer (P2P) services that are battling for consumer loyalty and market supremacy — a fight that pits PayPal , the owner of Venmo, against the banks that operate Zelle. The numbers tell a story of ongoing growth and more consumer acceptance. million U.S.

Cards 179

Cards Payments Mobile Operations 179

PYMNTS

JANUARY 3, 2020

The move follows Hong Kong’s early 2019 decision to issue digital banking licenses as the two economies are strong competitors in the region. There are some 630 million residents in that region. Insignia Ventures Partners; and Carro, an online car marketplace.

Digital Banking 130

Digital Banking Groups Regional Mobile 130

PYMNTS

DECEMBER 8, 2017

Online charitable giving, as well, presents its own set of issues. And complexity leads to high operating costs and reconciliation problems. Within that $390 billion, online giving was up 10 percent last year. and other regions — and are now being adopted in the United States. It’s complex, to say the least.

United States 101

United States Course Bitcoin Mobile 101

Banking 2020

NOVEMBER 27, 2015

When we’re online, we can go anywhere, and surely do. No one understands this trend better than those pesky millennials. The report makes clear that while winning over millennial customers is hard enough, keeping them can be even harder. Some online-only startup, with operations based overseas?

Millennials 40

Millennials Survey social media Online 40

PYMNTS

JULY 25, 2017

And that, Passione said, is an opportunity for lenders who, in the years since the Great Depression, have found themselves struggling to build relationships with millennial consumers and who have taken a sort of “chilly” outlook toward traditional financial institutions (FIs).

Lending 100

Lending Community Bank Millennials Community 100

PYMNTS

DECEMBER 4, 2019

More and more, OTAs [online travel agencies] are moving into that group opportunity,” said Colin Smyth, head of travel at Flywire, in a PYMNTS interview. For OTAs and tour operators, taking payment up front is one thing. Asian inter-regional demand itself is as sizeable as the U.S. Startups Rising. and Europe.

Leadership 131

Leadership Industry Google Groups 131

PYMNTS

DECEMBER 4, 2019

More and more, OTAs [online travel agencies] are moving into that group opportunity,” said Colin Smyth, head of travel at Flywire, in a PYMNTS interview. For OTAs and tour operators, taking payment up front is one thing. Asian inter-regional demand itself is as sizeable as the U.S. Startups Rising. and Europe.

Leadership 130

Leadership Industry Google Groups 130

PYMNTS

DECEMBER 11, 2017

That might not be a crazy assumption: Reports from Nielsen reveal that television viewership by that demographic has declined more than 40 percent since 2010 and is off 11 percent year over year for the older half of millennials aged 25 to 34. million visits, represent the seventh most-trafficked online retailer, ahead of Macy’s.

Millennials 109

Millennials Video Maine Operations 109

NCR

OCTOBER 5, 2016

But it’s important to remember that the growth of mobile, online and digital channels doesn’t render the traditional way of doing profitable consumer banking business obsolete. Martin has held a number of senior regional management roles in European retail banking. Image Credit: ThinkStock.

Customer Experience 100

Customer Experience ATM Strategy Millennials 100

CB Insights

DECEMBER 7, 2017

Quicken Loans founder Dan Gilbert’s innovation in mortgages was to assign regional-specific loan application reviewers, who familiarized themselves with the regulations of certain geographies. This helped navigate fragmented regional regulations. Driver 3: Individuals’ debt burden forces them to find alternative lenders.

Millennials 69

Millennials Lending United States Technology 69

CB Insights

MARCH 2, 2018

They also know how successful a retailer can be if it builds a leading e-commerce presence and brings a country into online retail. Those users combined to spend $18.38B on online retail from Sept ‘16 – Sept ‘17. Research from Morgan Stanley projects the online retail market will explode from $15B in 2016 to $200B in 2026.

Regional 68

Regional Retail Marketing Online 68

FICO

JUNE 14, 2021

Invitations to buy even the smallest items on an installment plan seem to be everywhere online, and in-store, too: called “buy now, pay later” or BNPL loans, these offers let consumers buy what they want, now, and pay for it over time in four equal payments. BNPL: Even the smallest purchases can now be broken into bite-size chunks. .

Fraud 52

Fraud Cards Millennials Utah 52

PYMNTS

MAY 30, 2016

Read on for what they happen to say about the state of their businesses and the local economies in which they operate. Online Checkout Conversion. To add insult to injury here, the Census Bureau’s accounting for online sales as a percentage of retail sales may not be keeping up with the reality of what consumers are doing.

Trends 100

Trends Retail Fraud Mobile 100

NCR

JULY 20, 2016

Millennials are often described as the selfie generation, so it’s not surprising that businesses are trying to find ways of incorporating this trend into their services. MasterCard this year confirmed it would begin accepting selfies (as well as fingerprints) as a form of identity verification for online payments. Ear acoustics

Technology 40

Technology Payments Millennials System 40

FICO

JUNE 22, 2022

As a result, consistently compelling online experiences are now a mandatory expectation. Netflix posts viewing recommendations that continually hit the button, while online fast-food outlets are creating bespoke menus for every loyalty card-holding customer. We’re all operating in a noisy and hugely competitive marketplace.

Trends 52

Trends Data Customer Experience Analytics 52

CB Insights

JUNE 17, 2020

In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Education: Technology and online content make the classroom optional. Online courses & content. Retail: Shopping goes even more online as grocery joins the e-commerce revolution. Online grocery. 3D printing.

Industry 101

Industry Technology Online Video 101

CB Insights

FEBRUARY 1, 2019

Consider that: Half of Indonesia’s population is under the age of 30, with the number of millennials (aged 17-35) in Indonesia currently at 79.5M. orders, or a daily average of 700,000 orders, in Q3’18, and reached 12M orders on Indonesia’s National Online Shopping Day in December. The platform recorded 63.7M

Policies 61

Policies Lending Operations Examples 61

CB Insights

OCTOBER 10, 2018

One of the biggest challenges these companies face is that many operate without a bank charter or license. Existing startups like the UK’s Revolut are also looking to expand in the region. This includes targeting the underbanked/unbanked, millennials, students, kids, freelancers, and early adopters of blockchain. Millennials.

Retail 78

Retail Cards Millennials Mobile 78

Gonzobanker

DECEMBER 20, 2019

The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina. Chime is a category killer in new digital accounts opened, but it’s still not clear how small online payment accounts and debit interchange will create a future earnings. Might be time to. New-Group-for-Stereotypes-and-Buzzwords.

Idaho 148

Idaho Conference Data Marketing 148

NCR

SEPTEMBER 5, 2017

A loyalty program is made up of a diverse collection of consumers, from baby boomers to digitally native millennials, all with different expectations of loyalty programs and what the accompanying rewards and promotions should be. Providing a frictionless redemption experience should also be a top priority for loyalty program operators.

How To 45

How To User Experience Analysis US 45

Independent Banker

JANUARY 26, 2016

The catch phrase for new nonbank competitors leveraging digital operations and service channels against community banks can conjure up daunting challenges. But industry consultant Joseph Cady says community banks can stand up and win against the new breed of technology-tethered competitors, including online-only lenders.

Community Bank 70

Community Bank Community San Diego Strategy 70

Gonzobanker

DECEMBER 19, 2016

Mergerama Region of the Year – The Midwest: Huntington-First Merit, Chemical-Talmer, Old National-Anchor … the list goes on. Or the need to take market share in a slowest growth region? see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). Is it in the water?

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

DECEMBER 15, 2016

” The company says it will use the funding to fuel innovation on its platform and scale operations – including Socure’s 300% growth in 2016. ” Socure provides a suite of RESTful APIs delivering over a secure, scalable cloud-based system that operates in real-time. .”

Capital 12

Capital New York Compliance Millennials 12

Gonzobanker

DECEMBER 19, 2016

Mergerama Region of the Year – The Midwest: Huntington-First Merit, Chemical-Talmer, Old National-Anchor … the list goes on. Or the need to take market share in a slowest growth region? Hats off to Chase for uncovering something that attracts millennials to the credit card product that most banks missed. Is it in the water?

Utah 60

Utah System Community Marketing 60

Fintech Labs Insights

JULY 16, 2015

Hedgeable’s NEXT Partner Network makes private banking platforms available to millennials. Mogl’s card-linked offer technology bridges the gap between online to offline commerce for businesses across the country. RMS distributes its referral and rewards platform consumer channels online, and via a mobile app.

Company 12

Company Mobile Software Big Data 12